Venue Operations Assistant

1 week ago

Sydney, New South Wales, Australia Cliftons Venues Full time
Assistant Venue Manager

At Cliftons, we pride ourselves on being more than just venues for corporate gatherings and training sessions. We are your comprehensive partner for all collaboration needs, whether in-person at our modern facilities, online through our advanced event technologies, or a blend of both. Our goal is to provide exceptional corporate event experiences, supported by cutting-edge technology, reliable internet access, and outstanding venue services, making global event execution seamless.

About the Role

We are currently in search of an Assistant Venue Manager (AVM) to play a crucial role in the operations of our venues. In this position, you will collaborate closely with the Venue Manager (VM) to ensure efficient event execution, operational excellence, and a strong emphasis on team management. Our event delivery services are diverse and customized for our long-term clients, encompassing everything from corporate training sessions to strategic planning days, team-building activities, examinations, and corporate cocktail receptions. Each day will present unique challenges and opportunities, ensuring that no two days are alike in this dynamic role.

On a daily basis, your responsibilities will include:

  1. Assisting in the management of both front-of-house (FOH) and back-of-house (BOH) operations alongside the VM, focusing on areas such as facility maintenance, guest reception, and room arrangements.
  2. Overseeing catering services, which includes contributing to menu planning, monitoring inventory and cost control, ensuring compliance with health and safety regulations, and supervising food service setups.
  3. Supporting the VM in managing a diverse team, including scheduling and training to uphold high service standards.
  4. Acting as the Venue Manager in the VM's absence, ensuring operational continuity.
  5. Providing solutions to client inquiries and addressing any issues that arise on event days.
  6. Effectively managing client feedback and implementing necessary improvements.
About You

We welcome candidates from all backgrounds. Ideally, you will have prior supervisory experience in corporate events or functions, such as an assistant venue manager, event supervisor, or banquet supervisor, and are seeking a role with greater hands-on leadership responsibilities.

You will possess:

  • A solid understanding of scheduling, workplace health and safety, and food safety protocols.
  • Strong planning and prioritization abilities.
  • The capability to provide direction and delegate tasks effectively.
  • A commitment to delivering customer-focused solutions.
  • Excellent communication and interpersonal skills.
  • A proactive approach, embracing new opportunities and challenges with enthusiasm.

Qualifications in Hospitality or Event Management are advantageous.

Why Work With Us?

Recently recognized as one of Australia and New Zealand's Best Places to Work, we are a forward-thinking organization that values input from our team members at all levels. Our 380 team members are essential in fostering an inclusive workplace and creating remarkable experiences for our clients and each other. We embody our FLIPIT values – Fun, Leadership, Integrity, Passion, Innovation, Teamwork.

You will be part of a friendly and supportive team with a flexible schedule, primarily during business hours from Monday to Friday, with occasional weekend and evening events.

Benefits of working with us include: flexible work arrangements (including a paid break before your shift and personal days), an approachable and friendly management team, regular celebrations and company events, ongoing professional development, and opportunities for career advancement along with great discounts to enhance your earnings.

To apply

If you are ready to take the next step in your career, we would love to hear from you. Please submit your application, including a cover letter and CV, outlining your suitability for this position.

The safety and wellbeing of our team members are our top priority, which is why Cliftons has implemented a requirement for all staff to be vaccinated against COVID-19.


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