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Venue Operations Manager

2 months ago

Sydney, New South Wales, Australia Woolworths Group Full time

Job Summary:

We are seeking a highly motivated and experienced Venue Operations Manager to join our team at Woolworths Group. As a Venue Operations Manager, you will be responsible for the day-to-day operations of our multifaceted venue, ensuring exceptional guest experiences and driving business growth.

Key Responsibilities:

  • Lead and motivate a high-performing team to deliver exceptional guest experiences
  • Manage the venue's operations, including opening and closing procedures, back-of-house administration, and staff recruitment and rostering
  • Develop and implement business strategies to drive revenue growth and improve operational efficiency
  • Collaborate with cross-functional teams to achieve business objectives and improve customer satisfaction
  • Monitor and analyze key performance indicators to inform business decisions and drive continuous improvement

Requirements:

  • Proven experience in a senior leadership role, preferably in the hospitality or retail industry
  • Strong customer focus and ability to build strong relationships with guests and stakeholders
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team
  • Strong business acumen and analytical skills, with the ability to interpret data and drive business decisions
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance