Business Operations Manager

2 weeks ago

Sydney, New South Wales, Australia Uncommon People Full time

Job type:

  • Permanent
    Emp type:
  • Fulltime
    Salary type:
  • Annual
    Salary:
  • Negotiable
    Location:
  • Sydney
    Job published:

Job ID:

  • 32348For our clie
    nt Samsung Ads
    we are looking for a
    Business Operations Manager in Sydney, Australia

About Samsung Ads:


Samsung Ads, the advertising arm of Samsung Electronics, leverages proprietary real-time TV viewing behaviour and insights to promote relevant brands and content experiences to consumers.

We partner with brands, agencies and content owners to deliver unique advertising opportunities on native placements within our Smart TV platform and programmatically with a cross device solution.


Samsung has developed a proprietary ad platform that leverages unique first party TV data to help brands connect to their audience as they explore content across desktop, mobile, tablets, and our SMART TVs.

The Samsung Ads Platform delivers high-quality audience targeting powered by three key components: first-party data at scale, world-class data science, and brand-safe cross-device ad inventory.


About the Position:


We are currently looking for a talented Business Operations Manager who will be in the driver seat to implement best practice across sales process, systems, reporting, campaign management and execution.

The individual must be a motivated self-starter who will be responsible for managing cross-functional projects across both local and international stakeholders.


The individual should have a deep understanding of the media and digital advertising industry, including the ins and outs of programmatic deals.

They should have a passion for video, advanced TV, and the rapidly changing way consumers are viewing premium content across all screens.

Strong communication skills are a must.


If you're interested in joining a rapidly growing team working to build a unique, world-class advertising sales organization with a relentless focus on data and customer experience, you've come to the right place.


Role and Responsibilities

Essential Duties & Responsibilities:

  • Develop, prepare and/or maintain documentation pertaining to business processes, systems operation, product development and other technical processes
  • Ensure documentation accurately reflects changes in a product, services, or process and Develop/maintain support tools to service the organization as it relates to using our sales systems
  • Develop, maintain, implement and support Sales Operation processes, policies and workflows
  • Develop/design, implement, and oversee BD Salesforce processes
  • Develop/design, implement, and support IO intake processes
  • Streamline and support Ad Operations (CAS) processes across local region
  • Drive on boarding of new products into existing sales systems, including initial operational set up and ongoing governance
  • Report sales performance via various platforms including salesforce, SSP's, DSP, DOMO etc
  • Create, maintain, and distribute uptodate departmental reports as requested, including driver based analysis that will improve sales performance and efficiencies
  • Management of portfolio allocations across system and teams
  • Drive continuous improvement across sales operational processes
  • Perform all other duties that ensure compliance with all standards and regulations.
  • Assist in other duties as required

Skills and Qualifications

Background/Experience Required:

  • Deep understanding of the current media landscape, with knowledge of Australia's digital and CTV advertising space.
  • 10+ years of industry or relatable experience supporting the Advertising Sales function
  • 5+ years experience working with Salesforce in a similar role
  • 5+ years experience working with Operative/Campaign Management systems
  • 3+ years experience managing crossfunctional and/or crossregional projects
  • 3+ years experience working with Ad Ops
  • 10+ years Advanced MS Office and/or Google skills, including Excel, PowerPoint, Access etc
  • Must be task driven & have the ability to produce and hit key deliverable deadlines in a fastpaced environment.
  • Excellent organizational, interpersonal, and verbal/written communication skills
  • Strong analytical skills and strategic insight to build business cases for support resources
  • Ability to deal with ambiguity, solve complex problems, and navigate large, global organizations
  • Selfmotivated, assertive, analytical, and comfortable working in a fastpaced environment

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