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End User Support Specialist

3 months ago

Melbourne, Victoria, Australia 2XM Recruit Full time

End User Support Specialist:

Job details:

  • Posted 19 June 202
  • Salary $ $80000 per annum
  • LocationMelbourne
  • Job type Permanent
  • Discipline Rail
  • ReferenceBH28180
  • Contact NameSimon French

Job description:

2XM Recruit is currently seeking an
End User Support Specialist for a position in _Central Melbourne_. As a Support Specialist, you'll handle daily technical support activities on end user devices, as well as data network and servers where required.

This is a great opportunity for someone working towards or just completed an IT qualification/certifications.

Requirements & Skills:

  • Minimum of 23 years' experience in a Support/Service Desk role.
  • Install, diagnose, repair, maintain and upgrade all end user hardware and equipment (including, but not limited, to PC's, mobile devices and printers) to ensure optimal performance.
  • To provide an outstanding level of customer service in a timely and accurate approach.
  • Exposure of ITIL fundamentals and experience supporting an ERP system.
  • Significant experience supporting and using Windows 10 and Office 201
  • Excellent written and verbal communication skills.

Technical:

  • Perform daily server checks as per current requirements.
  • Setup new computers and peripherals and test network connections.
  • Install additional software as required and as per process.
  • Train end users on usage of computer hardware and software.

Required licenses

  • Valid driver's license.