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End User Computing Engineer
2 months ago
iSelect Ltd is a leading provider of online comparison and purchasing services for insurance, utilities, and personal finance products. With over 20 years of experience, we have established ourselves as a one-stop destination for consumers seeking to compare and purchase a wide range of products.
Job SummaryWe are seeking an experienced End User Computing Engineer to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance services to ensure the efficient operation of our desktop environment, core business applications, and related ICT infrastructure.
Key Responsibilities- Provide front-line support to our IT team, responding to technical queries and resolving issues in a timely and professional manner.
- Manage the provisioning and decommissioning of equipment, ensuring that our employees have the necessary tools to perform their duties effectively.
- Troubleshoot and resolve technical issues, maintaining our IT infrastructure and ensuring that our systems run smoothly.
- Collaborate with colleagues across the organization to identify and implement process improvements, ensuring that our IT services meet the evolving needs of our business.
- Proven experience in a similar role, with a strong understanding of desktop support and IT service delivery.
- Excellent interpersonal and communication skills, with the ability to work effectively with colleagues at all levels.
- Strong technical skills, with experience in MS Active Directory management, AzureAD, and Office 365.
- Knowledge of Active Directory and Group Policy, with a good understanding of troubleshooting techniques and tools.
- Intermediate MS Office troubleshooting skills and experience in managing MS Teams and Zoom platform.
- Broad knowledge of hardware and software components in end-user computing, with a willingness to learn new technologies and processes.
- Professional development opportunities, including access to the LinkedIn Learning Library and our in-house learning academy.
- Referral bonus scheme, with the opportunity to earn an extra $1500 by referring a colleague to join our team.
- Salary packaging options, including novated leasing.
- Paid parental leave and a return-to-work bonus.
- Income protection insurance, providing a monthly income replacement benefit in the event of illness or injury.
- Wellbeing centre, offering education, support, and tools to promote a healthier and happier lifestyle.
- Employee assistance program, providing access to qualified psychologists and coaches.
- Rewards platform, offering instant discounts and cashback at hundreds of retailers.
