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End User Computing Engineer
2 months ago
iSelect is a leading online comparison and purchasing platform that helps Australians save time, money, and effort when making big decisions about their lives. With over 20 years of experience, we provide a one-stop destination for comparison and purchasing across insurance, utilities, and personal finance products.
Job SummaryWe are seeking a highly skilled and motivated End User Computing Engineer to join our team. As a key member of our IT support team, you will be responsible for providing exceptional customer service and technical support to our employees, ensuring the efficient and effective operation of our desktop environment and core business applications.
Key Responsibilities- Provide front-line IT support and helpdesk services to employees
- Manage the provisioning and decommissioning of equipment
- Troubleshoot and resolve technical issues
- Maintain our IT infrastructure and ensure smooth system operation
- Experience in a similar position, with outstanding interpersonal skills and a customer-focused approach
- Attention to detail and a can-do attitude
- Technical skills in MS Active Directory management, AzureAD, and Office 365
- Knowledge of Active Directory and Group Policy
- Preferred experience in desktop/laptop deployment using Intune
- Intermediate MS Office troubleshooting skills
- Experience in managing MS Teams and Zoom platform
- Knowledge and understanding of cloud-based technology
- Excellent organizational and time management skills
- Broad knowledge of hardware and software components in end-user computing
- Professional development opportunities, including access to the LinkedIn Learning Library and in-house learning academy
- Referral bonus scheme
- Salary packaging options
- Paid parental leave and return-to-work bonus
- Income protection insurance
- Wellbeing centre with online resources and support
- Employee assistance program
- Rewards platform with discounts and cashback
- Annual iStar trip to recognize and reward employees