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HR Officer

3 months ago

Sydney, New South Wales, Australia Public Sector People Full time

We are seeking a dedicated and experienced Human Resources Officer to provide an end-to-end recruitment service and comprehensive HR support. This role is vital in maintaining accurate employee records, managing onboarding and offboarding processes, and ensuring compliance with employment legislation and organizational policies.

Key Responsibilities:

  • Recruitment and Onboarding:
    • Provide a best practice end-to-end recruitment service to the organization.
    • Oversee the onboarding and offboarding of employees.
    • Deliver a staff induction service for new employees, including administration and delivery of the Corporate Orientation Program.
  • Contract Management:
    • Prepare contracts, contract extensions, and any employment letters.
  • Employee Relations:
    • Foster a positive workplace culture by addressing employee concerns, conducting regular check-ins, and promoting open communication.
    • Assist the Manager People & Culture in supporting managers to resolve employee relations issues as they arise.
  • Training and Development:
    • Administer the organization's training program, including identification of training needs, selection of training courses and providers, and related administration.
  • HR Administration:
    • Maintain accurate employee records and prepare reports on HR metrics as required.
    • Assist in the administration of the organization's Salary System.
    • Assist in the coordination and implementation of employee benefits programs.
    • Assist with and contribute to the development of Human Resources policies and procedures.
    • Undertake statistical analysis and assist with special projects relating to Human Resources matters.
  • Compliance and Safety:
    • Work with key stakeholders to ensure compliance with employment legislation, policies, and procedures.
    • Ensure actions contribute to a safe and healthy workplace, using and maintaining appropriate safety clothing and personal protective equipment.
    • Report injuries, accidents, incidents, and near misses in the work area and on the corrective actions taken to prevent reoccurrence.
  • Customer Service and Ethics:
    • Contribute to improved customer service and organizational effectiveness by acting ethically, with honesty and fairness.
    • Provide exceptional customer service by listening to the needs of each customer and acting in a prompt, professional, and courteous manner.
    • Identify, assess, and manage all risks associated with the function.
    • Comply with EEO, the principles for a culturally diverse society, and organizational policies at all times.

Key Result Areas:

  • Recruitment process conducted in a timely manner.
  • Equal access by staff to training program and achievement of organization's training goals.
  • Training delivered in an efficient and cost-effective manner.
  • Project and reporting deadlines met.

Selection Criteria:
Essential:

  • Tertiary Qualifications in Human Resources or a related field (e.g., Training).
  • Previous work experience in a similar role in either the public or private sector.
  • Demonstrated ability to use initiative and judgment in resolving problems.
  • Excellent communication skills (written and verbal) including the ability to communicate with people at all levels of the organization.
  • High level of attention to detail and commitment to accuracy.
  • Ability to work under pressure and set priorities to meet key deadlines.
  • Experience using Microsoft Office applications, including Access.
  • Knowledge of Work Health and Safety and Equal Employment Opportunity legislation.
  • Understanding of the confidential nature of HR matters.

Desirable:

  • Understanding of Local Government Operations.
  • Knowledge of the Local Government (State) Award.
  • Knowledge of employment law and HR best practices.
  • Demonstrated experience in providing high-quality customer service to internal customers.
  • Experience working in a team environment.

For a confidential discussion please contact Liza Lemus