Membership Engagement Coordinator
2 weeks ago
- NFP Member Association
- WFO/WFH Flexible Working Arrangements
- Membership Engagement Coordinator
- NFP Membership Association
- FT Temporary 3 mth contract
- North Sydney 2060
- WFH & WFO 2 days in the office & 3 days from home
About the Organisation
This organisation is a Membership organisation which is an industry peak body for project managers and which assists in continuous professional development, networking opportunities and professional advice.
About the Role
Reporting to the Membership Experinence Manager, you will have a strong background in administration and stakeholder engagement. As key membership team member, you will work closely across the organisation and manage various stakeholder relationships.
About the Person
You will have preferable experience in a customer facing role with a strong ability to build rapport and engage with our members.
Duties include but are not limited to:
- Accurately update membership data through the CRM system IMIS
- Procecessing payments
- Update and monitor the company website, ensuring it is up to date and running smoothly
To be successful you will have:
- Experience within an administration and/or customer service role
- Initiative and drive to be able to identify improvements in internal processes
- Resilience and a proven ability to work effectively with different personalities
- Good stakeholder engagement skills and the ability to engage with both staff and members effectively
- Confidence to speak up, be proactive and make the role your own
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