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Membership Engagement and Operations Officer
3 months ago
Title:
Membership Engagement and Operations Officer
Location:
National Trust Centre, Observatory Hill Sydney NSW
Hours of Work: 35 per week
Reporting to:
Director of Development and Membership
Department:
Membership & Fundraising
About the Role
Located at Millers Point and with FREE parking onsite, this permanent role reports to the Director of Development and Membership.
You will be responsible for increasing our retention rate through the engagement and participation of members in the National Trust Membership program and the administration and management of data within the CRM system (iMIS).
This includes management of recurring membership-based operations, reporting and data integrity.
The role will also assist in managing relationships with suppliers and partners who provide benefits to the National Trust (NSW) Membership programme.
To be successful in this role, you must be able to multitask; this includes being technically competent and understanding database management and reporting, being able to communicate clearly and effectively with a great phone manner, being extremely organised and having high attention to detail.
A positive attitude, the flexibility to meet a wide range of job demands and tight deadlines and an ability to work autonomously or as part of a team are also a 'must'.
You must have full work rights within Australia and be fully vaccinated to apply.Applications close COB Sunday 19 February 2023. Immediate start available if desired.
Position Description :
MembershipEngagementandOperationsOfficer2
PBA2
Profession:
#Administration_and_Office_Support, #Client_Services, #Customer_Service, #Fundraising, #Operations_Management, #Sales_and_Business_Development, #Volunteer_Management
Sector:
#Arts_and_Culture
