Community and Customer Support Officer

1 week ago

Mosman Park, Australia Mosman Municipal Council Full time

Opportunity to join high performing, agile and creative team closely connected with the Mosman community:


  • 12-month full time parental leave contract:
-
Total package from $58,880 to $76,077 plus superannuation, 35 hour week

Why Apply?

  • Join us in creating a vibrant, progressive and sustainable community.
  • We are an innovative and progressive lower north shore Council with a rich history dating back to the 1890s and many heritagelisted sites. With an abundance of amenities and attractions, this area has something to offer everyone.
  • We are a forwardlooking Council, offering diverse and rewarding work. As a Community and Customer Support Officer you will be part of a small but ambitious Council, supporting our greatest asset our community.
  • In this role you will be responsible for welcoming members of the public to Mosman Square Seniors Centre, front desk duties, answering a range of queries regarding activities, events and other general enquiries.
  • Mosman Council has a closeknit culture, with networking encouraged to support all teams.

Why You'll Like Working Here

  • At Mosman Council, we are committed to our community and its environment and provide our employees with the same level of commitment and care.
  • As part of a small and friendly team you will experience a connected and supportive environment.
  • The team you will join is welcoming and knowledgeable and ready to collaborate to continually improve our services to the community.
  • We offer diverse and rewarding work, ongoing training and development opportunities, health and fitness subsidy, tertiary study assistance program, access to fitness passport offering discounted gym memberships, and genuine worklife balance. Additionally, our staff have the opportunity to deliver on initiatives that have a tangible impact on the daily lives of residents.
  • We invite you to learn more about what Mosman Council has to offer. View the full list here.

What You'll Be Working On

  • Your daytoday will involve high level customer service at Mosman Square Senior Centre Service Desks, resolving of customer enquiries, program and event bookings, payments and other customer related duties.


You will liase with internal staff to resolve problems, obtain information and action tasks and provide administrative support to the Team Leader Community Care and other Coordinators at the centre.


What You'll Bring to the Role


You will also have strong numeracy and literacy skills, with experience/ability to undertake payment handling and end of day reconciliation procedures.


With a 'can-do' attitude, you will have the ability to provide a level of professional and technical advice in relation to Local Government, Aged Care, Disability and other community advice; (training will be given).


In addition to the above you will also hold a satisfactory National Criminal Record check undertaken through Council and a valid Covid-19 vaccination certificate.


How to Apply
You will be asked to upload your Resume/CV and other documentation relevant to the position.

All documents uploaded must be in Microsoft Word, PDF or JPEG format.


For further information about the role, please contact
Sally Severino on during business hours for a confidential discussion or see the attached
Position Description.


**Applications close: 15 February 2024

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