Customer Service and Administration Officer
1 week ago
Exciting job opportunity to work across the full range of Customer Service and Venue Hire Services:
Join a close-knit and supportive team at a progressive lower north shore council:
Full-time permanent opportunity with a Rostered Day Off every 3 weeks:
Total package from $62, 260 to $80,445 pa incl. super, 35 hours per week
Why Apply?
Join us in creating a vibrant, progressive and sustainable community.
We are an innovative and progressive lower north shore Council with a rich history dating back to the 1890s and many heritage-listed sites.
We are a smaller Council, offering diverse and rewarding work. As a Customer Service and Administration Office_r _you will be part of a small but ambitious Council, supporting our greatest asset
- our staff and community.
This role will provide you with the opportunity to utilise your customer service and administration skills to listen and communicate with both external and internal customers, whilst maintaining a courteous, helpful and "can do" attitude.
Why You'll Like Working Here
At Mosman Council, we are committed to our community and its environment and provide our employees with the same level of commitment and care.
The team you will join is welcoming and knowledgeable and ready to collaborate to continually improve our systems and processes.
We offer diverse and rewarding work, ongoing training and development opportunities, health and fitness subsidy, tertiary study assistance program, access to fitness passport offering discounted gym memberships, and genuine work-life balance.
Additionally, our staff have the opportunity to deliver on initiatives that have a tangible impact on the daily lives of residents.
We invite you to learn more about what Mosman Council has to offer. View the full listhere.**
What You'll Be Working On
In this role you will provide a high level of customer service at Council's Customer Service Desk and Contact Centre on a rotating basis, promoting these as focal points of contact for resolution and customer enquiries.
You will assist with bookings of the Council facilities - Common sporting facilities including Drill Hall, Marie Bashir Mosman Sports Centre & Outdoor Netball Courts, Reserves, Ovals and other areas within Council.
What You'll Bring to the Role
To be successful in this role you will have demonstrated experience in delivering quality customer service and contact centre operations, as well as office administrative duties.
You will have excellent communication, conflict resolution, negotiation and problem-solving skills, with the ability to build and maintain relationships with customers.
In addition to the above, you will also hold a valid Covid-19 vaccination certificate, and a valid NSW Drivers Licence.
How to Apply
- You will be asked to upload your Resume/CV and other documentation relevant to the position.
- All documents uploaded _must_ be in Microsoft Word, PDF or JPEG format.
- For further information about the role, please contact **Kate Day
on 9978 **4203 during
business hours for a confidential discussion or see the attached Position Description
.
Applications close: 11.30pm, 21 February 202- Mosman Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion._
- Mosman Council is committed to creating safer communities for children and young people_
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