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Volunteer Programs Manager

3 months ago

Burwood East, Victoria, Australia Country Fire Authority Full time
The Country Fire Authority (CFA) is one of the world's largest, and most highly regarded, community-based emergency services organisations.

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

CFA strives to be a values-based organisation and an organisation of choice for volunteers and employees, where people with a variety of skills, experiences and backgrounds all add value through the roles they perform.


About the Role:

Looking for a fulfilling career that makes a difference? Join our team as a Volunteer Program Manager and be a key player in driving brigade sustainability and growth of volunteerism

As the Volunteer Program Manager, you will be responsible for leading and managing state-based volunteer programs, providing authoritative expertise on volunteer attraction, recruitment, retention and recognition approaches and initiatives.

You will allocate resources that support Fire & Emergency Management in identifying, analysing, and delivering activities that enhance brigade viability and volunteerism at all levels.

As the key driver for delivering and monitoring state-wide program implementation, you will work with F&EM leadership, Regional Leadership Teams, other CFA departments, research bodies, and emergency service agencies to provide high-level advice and contribute to the strategic planning and direction of an integrated volunteer/brigade support approach across the state.

Your role will be to foster and maintain strong relationships with key stakeholders, including Volunteer Fire Brigades Victoria, and lead field-based brigade sustainability-related research aimed at enhancing CFA's understanding of the challenges facing them.


About You:

  • Tertiary qualifications in community development, social sciences, humanities or other relevant disciplines.
  • Extensive experience and expertise in the field of volunteerism with a strong understanding of the needs and impacts affecting the sustainability of brigades.
  • Demonstrated experience in managing complex diverse programs preferably within a community development area, and an understanding of program management methodologies. Demonstrated research skills and proficiency in preparing and presenting complex written documents.
  • Proven ability to negotiate and deliver agreed outcomes.
  • Experience in providing advice at a senior level, taking account of organisation w ide strategic impacts, high risks and to plan and develop mitigation strategies and solutions.
  • Proven leadership skills and significant experience developing, managing and influencing strategic partnerships with key stakeholders in a large and complex organisation.
  • Cover letter
  • Resume

Pre-employment checks:

  • Can provide acceptable evidence that they meet full vaccination status (3 doses) or provide medical evidence confirming an exemption.
  • Successfully complete a National Police History Check and Working with Children Check
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.

First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.


Applications close: 11:59pm 09/04/2023