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Case Support Worker

3 months ago


Melbourne, Victoria, Australia FVREE Full time
About the role

  • Looking for a change? Family violence work could be for you
  • Work in Intake and Assessment as part of our Access and Response team within The Orange Door
  • Work effectively within an integrated team made up of a number of professional disciplines
  • Supportive and collaborative team environment
  • Permanent contract
  • Full time (38 hours per week)
  • Croydon location


The primary role of a Case Support Worker is to undertake a range of administrative tasks and organise daily priorities which directly support the case management team to provide support to adults and their children who are responding to family violence.


Background:
The role of The Orange Door is to provide:

  • A more visible contact point so that people know where to go for specialist support
  • Help for people to identify family violence and child and family safety and wellbeing issues
  • Advice based on contemporary risk assessment tools and guidance and best available information
  • Specialist support and tailored advice for victims of family violence, families and children, and perpetrators
  • A strong focus on perpetrator accountability
  • Connection and coordination of access to support
  • An approach across the spectrum of prevention, early intervention and response
Essential to your success

  • A minimum Certificate IV in Community Services or working towards tertiary qualification in a related discipline
  • Basic understanding of family violence, including knowledge of Trauma Informed Practice and Case Management
  • Competency with Microsoft Office suite of programs
  • Excellent organisational, administration and timemanagement skills
  • Welldeveloped conceptual, analytical and problem solving skills
  • Ability to foster positive working relationships and capacity to work as a member of a team
  • Demonstrated understanding and respect of the Child Safe Standards and child safety principles including the safety of Aboriginal and Torres Strait Islander children, children from culturally and linguistically diverse backgrounds as well as children who identify as LGBTI as well as children with a disability
  • Salary for this position will be aligned with SCHADS Level 3 + legislated super._
Why work with us?

  • We offer wrap around support for new people to develop skills on the job
  • We are a welcoming, supportive and inclusive team we are proud of our culture
  • We walk the talk on inclusion: bring your whole self to work
  • We believe in lifelong learning and support you to engage in professional development
  • We have great benefits like parental leave, EAP and wellbeing supports
  • We know flexibility is important work a day a week from home in full time roles
Our Commitment To Safety, Equity, Diversity and Inclusion

  • Due to the specialist nature of the work and services FVREE provides FVREE predominantly employs women, including women from the lesbian, gay, bisexual, trans and intersex (LGBTI) communities, as per the findings of Equal Opportunity exemption H327/2017 and by special measure._

Position Description :

TOD CSW PD

  • Please review the Position Description attached for a full list of accountabilities and criteria._
For further information regarding the Case Support Worker role, please contact Natalie Peters on

  • What strengths, skills and experience you could bring to FVREE?
PBA3

Profession:
#Community_Services, #Other, #Social_and_Support_Work

Sector:
#Community_Support_Services, #Other, #Women