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Case Manager

2 months ago

Melbourne, Victoria, Australia Gallagher Bassett Full time
About the Role

We are seeking a skilled Case Manager to join our team at Gallagher Bassett. As a Case Manager, you will play a critical role in supporting injured workers through the workers compensation process.

Your primary responsibility will be to manage and process claims for injured workers, ensuring timely and accurate reimbursement of medical expenses. You will work closely with injured workers, employers, and healthcare providers to review requests for compensation and ensure that all necessary documentation is received.

In addition to your technical skills, you will possess excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. You will be a team player, with a strong commitment to providing exceptional customer service.

Key Responsibilities
  • Manage and process claims for injured workers, ensuring timely and accurate reimbursement of medical expenses
  • Review requests for compensation from injured workers and healthcare providers, ensuring all necessary documentation is received
  • Communicate with injured workers, employers, and healthcare providers to resolve claims-related issues
  • Utilize claims management systems and databases to record and review claims information, ensuring accuracy and privacy
  • Support the review process for ongoing entitlement for medical and like compensation for injured workers
What We Offer

We offer a comprehensive benefits package, including competitive salary, flexible work arrangements, and opportunities for professional growth and development. Our team is dedicated to providing exceptional customer service, and we are committed to creating a positive and inclusive work environment.

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.