Commercial Account Manager Melbourne

2 weeks ago

Melbourne, Victoria, Australia Knauf Digital GmbH Full time

Knauf is one of the world's leading manufacturers of modern insulation materials, drylining systems, plasters and accessories, thermal insulation composite systems, floor screed, floor systems, and construction equipment and tools.With more than 300 production facilities and sales organisations in over 90 countries, 40,000 employees worldwide, and sales of 12.6 billion Euro, the Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia.

About the role:

Knauf is looking for a Commercial Account Manager to grow sales across our Commercial Segment within the VIC Region.

Reporting to the Commercial Segment Manager VIC you will be responsible for generating sales revenue in line with agreed sales plans and budgets in addition to developing long-term business relationships with existing and prospective customers.

In this role you will be focused on major commercial projects and customers with a heavy focus on the commercial plastering contractors / builders. Established networks within the building industry and strong desire to create new business opportunities will be key to this role. You will have a disciplined approach at ensuring all relevant market and sales activities are being reported through our CRM system (SalesForce) and maintaining customer records.

This role will be based from one of ourmanufacturing sites in Port Melbourne, Victoria.

Role responsibilities:

  • Undertake sales activities within segment/region to achieve budgeted targets and take corrective action as required.
  • Contribute to the development of customer and segment plans, identifying new opportunities for value added products and services through account plan management.
  • Conversion of market leads on building approvals into profitable sales to Knauf.
  • Monitor selling expenses and pricing to ensure profitability targets are achieved.
  • Develop strong multilevel relationships with targeted customers and segment decision makers.
  • Resolve complaints in a timely manner and institute changes to reduce or eliminate reoccurrence.
  • Ensure business transactions are conducted in a legal and professional manner.
  • Manage and maintain existing customers; identify opportunities for increasing sales to the existing customer base
  • Analyze trends and future market needs.
  • Proactively seek opportunities to develop expertise and capability through personal development training, technical training and project experience.
  • Maintain knowledge of competitor activity and product and report market trends and changes to direct manager.
  • Contribute to accurate customer and competitor information in our CRM
  • Ensure appropriate recording and reporting of sales activities in our CRM system
  • Ensure all required administration tasks are completed as required in a timely manner.

Candidate requirements:

  • Preferred prior experience in a similar sales role within a manufacturing/building products/construction materials industry.
  • Strong verbal & well-developed written communication skills.
  • Strong analytical skills demonstrating sound business acumen.
  • Strong selling, negotiation and conflict resolution skills.
  • Demonstrated ability to efficiently multi-task and meet required deadlines.
  • Ability to work autonomously and build long term relationships.
  • Intermediate proficiency with managing data in spreadsheets and CRM systems.
  • Effective presentation skills to applicable audience.
  • Valid drivers license required

Why join Knauf?

  • Competitive Salary package (base + super)
  • Company Car + Phone + Laptop + Bonus Incentives
  • Grow in a highly competent team environment
  • Opportunity to work in a supportive, demanding, high-paced and safe work environment
  • Yearly pay review
  • 14-week Parental Leave (Primary Carer)
  • Great work-life balance

Knauf values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. Applicants must have entitlements to work in Australia, as part of the recruitment process, police and medical checks for security clearance pertaining to specific job requirements will be conducted for successful applicants.


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