Residential Care Worker

2 months ago


Mackay, Australia SOUTHERN CROSS SUPPORT SERVICES Full time

At Southern Cross Support Services (SCSS), we are dedicated to delivering exceptional care and support to young people in residential placements and within the community. Our mission is to create a safe, nurturing, and empowering environment where young people can flourish and reach their full potential.

We value and prioritise the well-being of both our clients and our team members. By adopting frameworks such as The Sanctuary Model, a trauma informed model of care, we foster the emotional, social, moral physical and cultural wellbeing of everyone associated with SCSS.
Job Summary:
SCSS / Children, Youth & Family Services are seeking compassionate and dedicated Residential Care Workers to join our team. As a Residential Care Worker, you will play a crucial role in providing day-to-day care and support to young people. Your responsibilities will include ensuring their safety, promoting their well-being, and assisting them in achieving their personal goals.
Key Responsibilities:

  • Provide direct care and supervision to young people in a residential setting.
  • Develop and implement individualised care plans.
  • Assist with daily activities, including personal care, education, and recreational activities.
  • Promote a safe and positive living environment.
  • Build trusting relationships with young people, offering emotional support and guidance.
  • Maintain accurate records and documentation.
  • Follow organisational policies and procedures to ensure the safety and well-being of young people.

What we’re looking for:

  • Previous experience working with young people in a residential or similar care setting (not essential)
  • A genuine passion for supporting and empowering young people.
  • Understanding of child development and trauma-informed care practices.
  • Flexibility to work shifts, including evenings, weekends, and holidays.
  • Ability to use and access a smart phone for clocking in/out and shift notes.

Prior to commencement in this role, team members must hold or be eligible to hold: Blue Card for Working with Children, NDIS Worker Screening, Child Safety and Personal History Screening Check (LCS2), hold or be willing to enrol into a Cert 4 or higher recognised qualification and a valid unrestricted drivers licence.

What can SCSS offer you?

  • Ongoing Learning & Development
  • Annual FREE Flu Vaccination
  • Reimbursement to maintain First Aid & CPR
  • CEO Scholarship Program
  • Sonder complete care platform – 24/7 support
  • Corporate Health Care Partners
  • Recognition – Employee of the Month, 5 & 10 year Service Awards

SCSS and our partner companies are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only welcome – they are essential to our success.

Apply now



  • Mackay, Queensland, Australia IFYS Ltd Full time

    About the RoleThe IFYS Ltd Child Protection Residential Care Programs support children and young people needing a safe, dependable, and nurturing living environment.As a Residential Youth Worker, you will be responsible for delivering day-to-day care to young people in the Residential Care house, reporting to the Case Manager.Key ResponsibilitiesSupport...


  • Mackay, Queensland, Australia Wellways Australia Limited Full time

    About the RoleWe are seeking a dedicated and compassionate Youth Worker to join our team in Mackay. As a Residential Youth Worker, you will play a vital role in supporting young people to live fulfilling and meaningful lives in the community.Key ResponsibilitiesDeliver a range of services to young people, including assistance with daily life, personal care,...


  • Mackay, Queensland, Australia Wellways Australia Limited Full time

    About the RoleWe are seeking a dedicated and compassionate Residential Youth Care Specialist to join our team at Wellways Australia Limited. As a key member of our team, you will play a vital role in delivering high-quality services to young people in our care.About YouWe are looking for an individual who is passionate about making a positive impact on the...


  • Mackay, Queensland, Australia Wellways Australia Limited Full time

    About the RoleWe are seeking a dedicated and compassionate Residential Youth Care Specialist to join our team at Wellways Australia Limited. As a key member of our team, you will play a vital role in delivering high-quality services to young people in our care.About YouWe are looking for an individual who is passionate about making a positive impact on the...

  • House Manager

    1 week ago


    Mackay, Queensland, Australia Life Without Barriers Full time

    About the RoleThe House Manager will oversee the day-to-day operations of our residential services in a dynamic and supportive environment. You will mentor a team of youth workers in providing purposeful support to young people in residential care, with high and complex needs.Key ResponsibilitiesBuild Professional Relationships: Establish and maintain...

  • House Manager

    5 days ago


    Mackay, Queensland, Australia Life Without Barriers Full time

    About the RoleThe House Manager will oversee the day-to-day operations of our residential services in a dynamic and supportive environment. You will mentor a team of youth workers in providing purposeful support to young people in residential care, with high and complex needs.Key ResponsibilitiesBuild Professional Relationships: Establish and maintain...


  • Mackay, Queensland, Australia Life Without Barriers Full time

    About the OrganisationLife Without Barriers is dedicated to providing essential support and care to children and young individuals. Our mission is to collaborate with families, caregivers, and communities to create a nurturing environment where young people can thrive. We prioritize safety and respect, offering a chance to make a significant and positive...


  • Mackay, Queensland, Australia Life Without Barriers Full time

    About the OrganizationLife Without Barriers is dedicated to providing essential support and care to children and young individuals, collaborating closely with families, caregivers, and communities to create a nurturing environment for growth. Our mission emphasizes safety and respect, allowing us to make a significant and positive impact on the lives of...


  • Mackay, Queensland, Australia Life Without Barriers Full time

    About the OrganisationLife Without Barriers is dedicated to providing essential support and care to children and young individuals, collaborating closely with families, caregivers, and communities to create a nurturing environment conducive to growth. Our mission emphasizes safety and respect, offering a chance to make a significant and positive impact on...

  • Personal Care Worker

    1 month ago


    Mackay, Australia Bolton Clarke Full time

    $15,900 Salary packaging + $2,650 meal & entertainment allowance Employee referral program - earn $500 for referring your friends and family Excellent work-life balance About UsBolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing...

  • House Manager

    1 day ago


    Mackay, Queensland, Australia Life Without Barriers Full time

    About the OrganisationLife Without Barriers is a leading social purpose organisation dedicated to making a positive impact in the lives of children, young people, and families. With a strong focus on safety, respect, and community, we strive to create a brighter future for those we serve.About the RoleThe House Manager will oversee the day-to-day operations...


  • Mackay, Queensland, Australia My Home Care Group Full time

    About My Home Care GroupWe are a leading provider of home care services, dedicated to delivering high-quality care to our clients. Our team is passionate about making a difference in the lives of older Australians, and we're looking for like-minded individuals to join us.Job SummaryWe are seeking a Full Time Support Worker to join our team in Mackay. As a...

  • Team Leader

    7 days ago


    Mackay, Queensland, Australia Madec Full time

    About the Role: At MADEC, we are seeking a highly skilled and compassionate Team Leader to join our dynamic team in the Mackay region. As a Team Leader, you will play a vital role in guiding and supporting a team of Residential Youth Workers to provide safe, nurturing, and supportive home environments for young people who have experienced trauma and...

  • Team Leader

    7 days ago


    Mackay, Queensland, Australia Madec Full time

    About the Role: At MADEC, we are seeking a highly skilled and compassionate Team Leader to join our dynamic team in the Mackay region. As a Team Leader, you will play a crucial role in guiding and supporting a team of Residential Youth Workers to provide safe, nurturing, and supportive home environments for young people who have experienced trauma and...


  • Mackay Regional, Australia Your Nursing Agency Full time

    Job Opportunity: Enrolled Nurse – Residential Aged CareAbout the Role:We are seeking a skilled Enrolled Nurse to join our team at a regional hospital in Victoria. As an Enrolled Nurse, you will be responsible for providing high-quality care to our patients in a Residential Aged Care facility.Key Responsibilities:Provide exceptional patient care in a...

  • Personal Care Worker

    1 month ago


    Mackay, Australia Bolton Clarke Full time

    Reimbursement of $0.88 per km you travel when using your own vehicle Employee referral program - earn $500 for referring your friends and family Casual Opportunity | Excellent work / life balance! About UsBolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the...

  • Nurse Unit Manager

    7 days ago


    Mackay Regional, Australia Your Nursing Agency Full time

    About the RoleWe are seeking an experienced Associate Nurse Unit Manager to join our team at Your Nursing Agency. This is a permanent position available for an individual with a strong background in leadership and Residential Aged Care.Key ResponsibilitiesProvide exceptional leadership and guidance to the nursing teamDevelop and implement effective care...


  • Mackay, Queensland, Australia Life Without Barriers Full time

    About the RoleLife Without Barriers is seeking a dedicated and compassionate Youth Worker to join our Intensive Foster and Kinship Care (IFKC) program. As a Youth Worker, you will play a vital role in providing direct care and mentoring to children and young people with complex or extreme support needs.Key Responsibilities:Establish and maintain professional...

  • Support Worker

    7 days ago


    Mackay, Queensland, Australia Ozcare Full time

    About the RoleWe are seeking a dedicated and compassionate Support Worker to join our team at Ozcare, providing in-home care and support to our clients in Mackay.Key ResponsibilitiesDeliver high-quality care and support to clients in their own homes, in accordance with their individual care plans.Assist with domestic duties, including cleaning, laundry, and...


  • Mackay, Australia Cater Care Full time

    ***  Rockhampton / Mackay / Brisbane LOCALS DIDO ONLY *** 4 Permanent position available Work for a market leader with a work/life balance, talented & friendly team Opportunities for training to progress your career Why Work For Us:  Cater Care is a catering and facilities services provider which is 100% Australian owned and operated, a fact that...