Team Leader

6 days ago

Mackay, Queensland, Australia Madec Full time

About the Role:

At MADEC, we are seeking a highly skilled and compassionate Team Leader to join our dynamic team in the Mackay region. As a Team Leader, you will play a vital role in guiding and supporting a team of Residential Youth Workers to provide safe, nurturing, and supportive home environments for young people who have experienced trauma and neglect.

Key Responsibilities:

  • Lead and Support: You will lead, coach, and mentor a team of Residential Youth Workers to ensure they have the skills and confidence to provide high-quality care and support to young people.
  • Foster a Safe Environment: Create a consistent and nurturing atmosphere that empowers young people to thrive and reach their full potential.
  • Build a Positive Team Culture: Through your leadership, promote a positive team culture that supports young people and encourages collaboration and open communication among team members.
  • Be a Role Model: Lead by example, helping young people develop the confidence and skills they need to navigate life's challenges and achieve their goals.

Requirements:

  • Qualifications: Diploma or higher in Child or Youth Services (or equivalent) or willingness to undertake.
  • Experience: At least 2 years' experience working with young people and supporting individuals, including youth and persons who have experienced trauma and neglect.
  • Licenses: A valid Queensland Driver's Licence.
  • Screening: Current Working with Children Check, NDIS Worker Screening, and LCS2.
  • Availability: Flexibility to work a variety of shifts, including mornings, afternoons, sleepovers, weekends, and public holidays.
  • Passion: A genuine commitment to supporting young people and contributing to a positive team culture.
  • Values: A strong alignment with our core values of human rights, community, excellence, and empowerment.

What We Offer:

  • A Rewarding Career: The opportunity to make a meaningful impact in the lives of young people and contribute to a positive team culture.
  • Training and Development: We invest in your growth with robust training programs, including Hope & Healing Trauma-Informed Care, Person-Centred Active Supports, and Therapeutic Crisis Intervention.
  • Work/Life Balance: Flexible working arrangements to help you maintain a healthy balance.
  • Inclusive and Welcoming Culture: Be part of a team that values diversity, human rights, and excellence.
  • Employee Assistance Program: Access confidential support when you need it.
  • Rewards Program: Enjoy incentives and rewards for your hard work and dedication.
  • Salary Packaging: Benefit from options including a Benefits Card & Entertainment Card.
  • Growth Opportunities: We're committed to your professional development with clear paths for career progression.

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