Japanese-Speaking Technical Support Mechanical Engineer

3 weeks ago


Melbourne, Australia HOBAN Recruitment Full time

Join a dynamic team in Melbourne within the industrial manufacturing and engineering solutions sector. Our client is dedicated to delivering high-quality products and services, and is looking for a motivated individual to enhance their support team.

Role Overview:

As a Level 1 Technical Support Mechanical Engineer, you will be the first point of contact for customers, working primarily in the Japanese time zone. Your main responsibility will be to provide technical support and troubleshoot issues, ensuring a high level of customer satisfaction.


Key Responsibilities:

  • Serve as the first point of contact for customer inquiries and technical support.
  • Provide troubleshooting and technical solutions to customers.
  • Collaborate with engineering teams to resolve complex issues.
  • Maintain detailed records of customer interactions and technical issues.
  • Ensure timely follow-up and resolution of customer queries.
  • Handle any ad-hoc duties requested by managers.

Qualifications:

  • Bachelor's degree in Mechanical Engineering or a related field.
  • Proficiency in Japanese (both written and spoken) is essential.
  • Strong problem-solving skills and a customer-focused mindset.
  • Full working rights in Australia (PR, Partner, Citizen etc)
  • Previous experience in technical support or engineering is a plus.


What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work in a collaborative and supportive environment.
  • Professional development and career advancement opportunities.


How to Apply:

If you are passionate about engineering and customer support, and you meet the qualifications above, we want to hear from you Please submit your resume.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.



  • Melbourne, Victoria, Australia HOBAN Recruitment Full time

    Role Overview:We are seeking a highly motivated and skilled Mechanical Engineer to join our team in Melbourne. As a Level 1 Technical Support Mechanical Engineer, you will be the first point of contact for customers, working primarily in the Japanese time zone.Key Responsibilities:Provide technical support and troubleshoot issues for customers.Collaborate...


  • Melbourne, Victoria, Australia HOBAN Recruitment Full time

    **Role Overview:**As a Technical Support Mechanical Engineer, you will be the first point of contact for customers in the Japanese time zone, working primarily in the industrial manufacturing and engineering solutions sector.Your main responsibility will be to provide technical support and troubleshoot issues, ensuring a high level of customer...


  • Melbourne, Victoria, Australia THE CAREER MEISTER Full time

    About This OpportunityWe are seeking a highly skilled Bilingual Technical Support Engineer to join our team. As a Mechanical Engineer with Japanese language skills, you will provide technical support to Japanese customers and internal teams, including customer service and sales departments.Your key responsibilities will include:Providing remote...


  • Melbourne, Victoria, Australia HOBAN Recruitment Full time

    About this Role:We are seeking a skilled Japanese Language Engineer - Technical Support to join our team in Melbourne. As a Level 1 Technical Support Mechanical Engineer, you will be the first point of contact for customers in the Japanese time zone.Key Responsibilities:Customer Support: Provide technical support and troubleshoot issues for customers in a...


  • Melbourne, Victoria, Australia THE CAREER MEISTER Full time

    About the Role:The Career Meister is seeking a highly skilled Bilingual Technical Support Engineer to join our team. As a key member of our technical support team, you will provide first-line technical support to Japanese customers and internal teams, including customer service and sales departments.Key Responsibilities:Provide remote troubleshooting and...


  • Melbourne, Victoria, Australia THE CAREER MEISTER Full time

    About This OpportunityWe are seeking a highly skilled Bilingual Technical Support Engineer to join our team. As a key member of our technical support team, you will provide first-line technical support to Japanese customers and internal teams, including customer service and sales departments.Key ResponsibilitiesProvide remote troubleshooting and first-line...


  • Melbourne, Victoria, Australia THE CAREER MEISTER Full time

    About This OpportunityWe are seeking a highly skilled Bilingual Technical Support Engineer to join our team. As a key member of our technical support team, you will provide first-line technical support to Japanese customers and internal teams, including customer service and sales departments.Key ResponsibilitiesProvide remote troubleshooting and first-line...


  • Melbourne, Victoria, Australia HOBAN Recruitment Full time

    Role Overview:The successful candidate will be responsible for providing technical support and troubleshooting to customers primarily in the Japanese time zone. This position is ideal for a mechanical engineer with strong problem-solving skills and a customer-focused mindset.Key Responsibilities:Provide technical support and troubleshooting to...

  • Mechanical Engineer

    2 days ago


    Melbourne, Victoria, Australia HOBAN Recruitment Full time

    **Role Overview**A highly motivated Mechanical Engineer with proficiency in Japanese is sought to join our team in Melbourne. As a Level 1 Technical Support Mechanical Engineer, you will be the first point of contact for customers, working primarily in the Japanese time zone. Your main responsibility will be to provide technical support and troubleshoot...

  • Mechanical Engineer

    2 weeks ago


    Melbourne, Victoria, Australia HOBAN Recruitment Full time

    Role Overview:We are seeking a highly skilled Mechanical Engineer to join our team as a Japanese Language Technical Support Specialist. As a key member of our support team, you will be responsible for providing technical support and troubleshooting issues to customers in the Japanese time zone.Key Responsibilities:Provide technical support and...


  • Melbourne, Victoria, Australia THE CAREER MEISTER Full time

    **About the Role**The Career Meister is seeking a highly skilled Bilingual Technical Support Engineer to join our team. As a key member of our technical support team, you will be responsible for delivering first-line technical support to Japanese and English-speaking clients.**Key Responsibilities**Provide remote troubleshooting and technical support to...


  • Melbourne, Victoria, Australia THE CAREER MEISTER Full time

    Technical Support EngineerTHE CAREER MEISTER is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing first-line support to Japanese customers and internal teams.About the Role:Provide remote troubleshooting and technical support to Japanese and English-speaking...


  • Melbourne, Victoria, Australia Intralox Full time

    Intralox seeks a seasoned Technical Support Specialist for the Japanese market. As a key member of the Technical Support Group (TSG), this individual will provide first-line technical support to Japanese customers and internal teams. Key ResponsibilitiesProvide product recommendations tailored to industry needs.Conduct technical evaluations of conveyor...


  • Melbourne, Victoria, Australia HOBAN Recruitment Full time

    Role Overview:As a Level 1 Technical Support Mechanical Engineer at HOBAN Recruitment, you will be the first point of contact for customers, working primarily in the Japanese time zone. Your main responsibility will be to provide technical support and troubleshoot issues, ensuring a high level of customer satisfaction.Key Responsibilities:Serve as the...


  • Melbourne, Australia Easygo Full time

    **About you** Are you a Japanese expert with a passion for the thrilling world of cryptocurrencies, casinos, and sports betting? Do you have a passion for online gaming, betting and marketing? Are you a sports fan with a passion for engaging audiences, building relationships and driving customer engagement? Then this is the job for you! We're on the hunt...


  • Melbourne, Australia Intralox Full time

    Intralox has an opening for a Technical Support Engineer for Japan. As a member of the Technical Support Group (TSG) you will provide first-line, remote technical support both to Japanese customers and to the company's customer service and sales departments. You will be able to work in a broad range of industries providing technical support and finding...


  • Melbourne City Centre, Australia HOBAN Recruitment Full time

    We are currently looking for Japanese-Speaking Business Support Coordinator for our client that is a global company in Melbourne. This role supports the overall educational strategy for staff members and workplace activities for interns, students and alumni. This is a fantastic permanent full time opportunity with attractive salary package with bonus and...


  • Melbourne, Victoria, Australia Intralox Full time

    Technical Support Specialist for JapanIntralox is seeking a skilled Technical Support Specialist to join our team in Japan. As a member of our Technical Support Group, you will provide first-line technical support to Japanese customers and internal departments. Your expertise will be utilized to troubleshoot and resolve technical issues, as well as provide...


  • Melbourne, Australia Easygo Full time

    Passionate about SEO and are proficient in Japanese? Join us at Easygo as an SEO Content Coordinator (Japanese Speaking) and elevate our brand's online presence!What's in it for you?The SEO Content Coordinator (Japanese speaking) will assist in implementing tasks that help contribute to improving Search Engine Optimisation for Stake.com, specifically for the...


  • Melbourne, Victoria, Australia Intralox Full time

    Technical Support Engineer for JapanIntralox is seeking a highly skilled Technical Support Engineer to join our team in Japan. As a member of our Technical Support Group, you will provide first-line technical support to our Japanese customers and internal departments. Your expertise will be invaluable in resolving complex technical issues and providing...