Mechanical Engineer
4 weeks ago
Role Overview:
We are seeking a highly skilled Mechanical Engineer to join our team as a Japanese Language Technical Support Specialist. As a key member of our support team, you will be responsible for providing technical support and troubleshooting issues to customers in the Japanese time zone.
Key Responsibilities:
- Provide technical support and troubleshooting to customers in the Japanese time zone.
- Collaborate with engineering teams to resolve complex issues.
- Maintain detailed records of customer interactions and technical issues.
- Ensure timely follow-up and resolution of customer queries.
- Handle any ad-hoc duties requested by managers.
Qualifications:
- Bachelor's degree in Mechanical Engineering or a related field.
- Proficiency in Japanese (both written and spoken) is essential.
- Strong problem-solving skills and a customer-focused mindset.
- Full working rights in Australia (PR, Partner, Citizen etc).
- Previous experience in technical support or engineering is a plus.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a collaborative and supportive environment.
- Professional development and career advancement opportunities.
How to Apply:
If you are passionate about engineering and customer support, and you meet the qualifications above, please submit your resume.
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