Japanese Language Engineer
3 weeks ago
About this Role:
We are seeking a skilled Japanese Language Engineer - Technical Support to join our team in Melbourne. As a Level 1 Technical Support Mechanical Engineer, you will be the first point of contact for customers in the Japanese time zone.
Key Responsibilities:
- Customer Support: Provide technical support and troubleshoot issues for customers in a timely and professional manner.
- Collaboration: Work closely with engineering teams to resolve complex technical issues.
- Record Keeping: Maintain detailed records of customer interactions and technical issues.
- Communication: Ensure effective communication with customers and internal stakeholders.
Requirements:
- Qualifications: Bachelor's degree in Mechanical Engineering or a related field.
- Japanese Language: Proficiency in Japanese (both written and spoken) is essential.
- Problem-Solving: Strong problem-solving skills and a customer-focused mindset.
- Working Rights: Full working rights in Australia (PR, Partner, Citizen, etc).
About Us:
We offer a competitive salary and benefits package, a collaborative and supportive work environment, and opportunities for professional development and career advancement. If you are passionate about engineering and customer support, and you meet the qualifications above, please submit your resume. We welcome applications from diverse candidates and provide reasonable adjustments for individuals with disabilities.
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