Customer Solutions Analyst

5 months ago


Port Botany, Australia DP World Australia Full time

About the role

An exciting opportunity for a Customer Solutions Analyst to join our growing team

This role will be responsible for developing transport offerings for future DP World Transport Customers and supporting our current Customers on developing efficiencies in their transport requirements. This role will also provide the business with an overview of the commercial performance of all current DP World Customers. 

Key Accountabilities

Develop the required end to end transport modelling to support Customer requirements. Responsible for Customer quotations along with any preparation for tender submissions  Key contact for all internal and external requests for DPW transport opportunities  Review commercial performance of all customers, provide analysis on performance to contract Work with DPW Key Account Managers in the onboarding phase to ensure smooth transition from proposal to day one of operation.  Develop and lead continuous improvement strategies to drive improvement in our customer supply chains  Develop Customer presentations to support any growth, acquisition or retention opportunity where required

Qualifications, Skills and Experience

The successful candidate will possess the following:

3 – 5 years’ experience in a similar role Commercial and/or financial qualifications desired Demonstrated experience in report preparation and written correspondence Ability to interpret operational information Professional, positive and proactive attitude Strong written communication skills Excellent attention to detail Intermediate to advanced skills in Microsoft Excel, Word and PowerPoint  Ability to meet deadlines and work under pressure

As we provide an essential service to the Australian economy, we require candidates to be able to demonstrate that they are vaccinated against COVID19.

Supporting equality

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World 

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. 

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations. 

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. 

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Application details

Click "Apply" to apply now.

#LI-TA1



  • Port Botany, New South Wales, Australia DP World Australia Full time

    About DP World AustraliaWe are currently seeking an experienced Customer Solutions Analyst to join our team in Australia. This is an exciting opportunity for someone who wants to make a difference in the global supply chain.The successful candidate will be responsible for developing transport offerings for future DP World customers and supporting our current...


  • Port Botany, New South Wales, Australia DP World Australia Full time

    About DP World AustraliaWe're seeking an experienced Customer Solutions Expert to join our team in Sydney, Australia. This role comes with a salary of $120,000 per annum.Job Description:The successful candidate will be responsible for developing end-to-end transport models to support customer requirements. Key accountabilities include:Developing customer...


  • Port Botany, New South Wales, Australia DP World Australia Full time

    About the RoleAn exciting opportunity for a Customer Solutions and Business Development Professional to join our growing team in Australia.Key ResponsibilitiesDevelop end-to-end transport solutions to support customer requirements and drive business growth.Responsible for providing commercial analysis and insights to inform strategic decisions and optimize...


  • Port Botany, Australia People in Focus Full time

    Extensive Cargowise1 experience is essential - Customer-facing role providing IT solutions to an existing client base - Onsite parking available While this is a client-facing role it will be essential for you to be comfortable presenting to an audience as you will also be responsible for training the sales team and department managers on the system...


  • Port Botany, New South Wales, Australia DP World Australia Full time

    About DP World AustraliaJob Description:We are seeking a highly skilled Transport Solutions Strategist to join our team in Australia. This exciting opportunity will involve developing transport offerings for future customers and supporting current customers in developing efficiencies in their transport requirements.Key Responsibilities:Develop end-to-end...


  • Port Melbourne, Australia Stowe Australia Full time

    Port Melbourne, VICAbout us….Stowe Australia is one of Australia’s largest and most diversified electrical and communications companies.  Established in 1910 Stowe is in its third generation of family ownership.  Stowe recognises that our main asset is our people and therefore invests heavily in the development and retention of employees and is...


  • Port Melbourne, Australia Stowe Australia Full time

    About us…. Stowe Australia is one of Australia’s largest and most diversified electrical and communications companies.  Established in 1910 Stowe is in its third generation of family ownership.  Stowe recognises that our main asset is our people and therefore invests heavily in the development and retention of employees and is considered by the...


  • Port Botany, New South Wales, Australia people2people Full time

    About the Companypeople2people is a renowned global aviation solutions provider, specialising in a wide range of services including cargo handling, freight forwarding, and ground handling operations. With a strong global footprint and a commitment to excellence, our services cater to the diverse needs of airlines, freight forwarders, and logistics...

  • Business Analyst

    5 months ago


    Port Melbourne, Australia Vero Insurance Full time

    Jobs - Job Details - Business Analyst Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Business Analyst Job No: 672440 Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Permanent Full Time IT Pay Band 4 Brisbane (preferred) OR Melbourne Great pathway opportunity to becoming a Senior BACollaborative and...


  • Port Melbourne, Australia Transurban Full time

    OverviewTransurban is a leader in urban mobility, creating innovative solutions to address the challenges of city living. Our mission is to make cities move, and we're seeking a skilled Senior Business Analyst to join our team.


  • Port Melbourne, Australia Stowe Australia Full time

    **About us.** **Stowe Australia** is one of Australia’s largest and most diversified electrical and communications companies. Established in 1910 Stowe is in its third generation of family ownership. Stowe recognises that our main asset is our people and therefore invests heavily in the development and retention of employees and is considered by the...


  • Port Melbourne, Australia Stowe Australia Full time

    **About us.** **Stowe Australia** is one of Australia’s largest and most diversified electrical and communications companies. Established in 1910 Stowe is in its third generation of family ownership. Stowe recognises that our main asset is our people and therefore invests heavily in the development and retention of employees and is considered by the...


  • Port Melbourne, Australia Latitude Financial Services Full time

    Job DescriptionWe are seeking an experienced Business Solutions Specialist to join our team at Latitude Financial Services.About the RoleThis is a fantastic opportunity for a highly skilled professional to work with our specialist project teams on growth initiatives, pricing, customer experience, regulatory and compliance, product and process improvements.As...


  • Port Melbourne, Australia BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...

  • Pricing Analyst

    8 months ago


    Port Melbourne, Australia C.H. Robinson Full time

    **ABOUT THE ROLE** **The Pricing Analyst will play a pivotal role in our organization by conducting advanced analysis of pricing data and formulating recommendations on pricing trends and strategies that will drive profitability**.**: **DUTIES AND RESPONSIBILITIES** **The duties and responsibilities of this position consists of, but are not limited to, the...

  • Programmer Analyst

    7 months ago


    Port Melbourne, Australia BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...

  • Export Sea Operator

    6 months ago


    Botany, Australia Vanguard Logistics Services Full time

    **ABOUT VANGUARD** VANGUARD LOGISTICS has been "making it fit to ship" and leading the less-than-container load (LCL) ocean shipping industry for over 40 years. Our 3,300+ shipping experts in local offices are passionate about delivering superior service to our customers around the globe. We know how to maximise space for the most efficient and...


  • Botany Bay, Australia UPS Full time

    Transforming Supply Chain SolutionsThe Senior Client Solutions Expert will drive profitable revenue growth by developing new business and retaining existing business within assigned accounts in the Healthcare industry. This role involves analyzing customers' current supply chain needs to create tailored solutions and responding promptly to customers'...


  • Port Melbourne, Australia Transurban Full time

    Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.About the role We’re seeking a Senior Business Analyst to...


  • Port Melbourne, Australia Vero Insurance Full time

    What you’ll do: Work within a squad as part of the broader Claims Platform.Build strong relationships through engagement with colleagues, and stakeholders across Business and Technology.Document current and future state processes and identify opportunities for improvement.Use information gathering techniques to proactively discover requirements and...