Business Solutions Specialist

3 weeks ago


Port Melbourne, Australia Latitude Financial Services Full time
Job Description

We are seeking an experienced Business Solutions Specialist to join our team at Latitude Financial Services.

About the Role

This is a fantastic opportunity for a highly skilled professional to work with our specialist project teams on growth initiatives, pricing, customer experience, regulatory and compliance, product and process improvements.

As a Business Solutions Specialist, you will be responsible for providing direction to squad members and peers by collaborating across our business; identifying and initiating projects; driving the resolution of any issues that arise and holding yourself and the team accountable for results.

Key Responsibilities

  • Work closely with the Product and Development teams to help prioritise and manage requirements
  • Facilitate workshops with stakeholders to elicit, analyse and validate business processes, systems, and requirements
  • Collaborate with CX and UX to ensure the solution delivers best possible customer experience
  • Maintain the requirement repository with business rules and necessary process maps in Confluence
  • Create and maintain user stories and acceptance criteria in JIRA
  • Present information using visualisation techniques (e.g. process map, journey map, personas)
  • Provide support to Product and Tech at discovery stage such as creating hypothesis using lean canvas, product roadmap, high level requirements/epics/features, technical feasibility
  • Act as a liaison between technical teams and business teams/end-users, by translating technical terminology through simple oral and visual techniques and tools;
  • Collaborate with squad members to clarify requirements and validate the implementation
  • Support the requirements through development, testing and implementation phases or sprints.
  • Liaise with other squads and projects when cross functional dependencies are identified.
  • Liaise with external vendors who are delivering solution components through requirements, development, testing and implementation.

About You

We're looking for someone with:

Required Skills and Qualifications

  • Business Analysis experience in a complex business domain, fintech, or fast growing fin services would be great
  • Experience working as a Waterfall and Agile Business Analyst in a cross-functional Digital squad
  • Understanding of Waterfall and Agile delivery (Scrum and/or Kanban)
  • Excellent communicator with the ability to translate data into actionable insights
  • Strong stakeholder management skills such as influence, negotiation and conflict resolution skills
  • Strong written, verbal and presentation skills
  • Mental agility and a growth mindset.
  • Experience using Confluence and JIRA.
  • Knowledge of Process mapping using BPMN 2.0

Benefits

  • A competitive salary ranging from $85,000 - $115,000 per annum depending on your experience and qualifications.
  • Flexible work arrangements - balance work and personal responsibilities
  • Hybrid set up - work from home & the office
  • 3 Days paid volunteer leave annually
  • paid community service leave
  • paid compassionate / bereavement leave
  • Yearly salary reviews

Company Overview

We are Latitude Financial Services, partners in money. We may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Act Right, Show Care, Be Curious.



  • Port Melbourne, Australia Transurban Full time

    We are seeking a highly skilled Transformation Business Solutions Specialist to join our team at Transurban. This is a permanent opportunity based in the Melbourne CBD & Inner Suburbs.As a key member of our business analysis team, you will play a pivotal role in driving business-wide projects and continuous improvement initiatives. Your expertise will ensure...


  • Melbourne, Victoria, Australia Sparx Solutions Full time

    About Sparx SolutionsWe are an IT infrastructure solutions specialist that provides expert network and security consulting services, technology training, and managed IT services to the Australian service provider and enterprise markets.Our approach is centered around providing tailored solutions to our clients, focusing on their specific needs and...


  • Melbourne, Victoria, Australia Sportsbet Full time

    Job DescriptionWe are seeking an experienced Technical Business Solutions Specialist to join our team at Sportsbet. This is a fantastic opportunity to work with a leading Australian e-commerce business in the online wagering sector.As a Technical Business Solutions Specialist, you will be responsible for delivering quality solutions to the business by...


  • Port Botany, Australia People in Focus Full time

    Extensive Cargowise1 experience is essential - Customer-facing role providing IT solutions to an existing client base - Onsite parking available While this is a client-facing role it will be essential for you to be comfortable presenting to an audience as you will also be responsible for training the sales team and department managers on the system...


  • Port Melbourne, Australia Barco Full time

    OverviewWe are seeking a highly skilled Technical Solutions Specialist to join our team at Barco. As a key member of our service division, you will play a crucial role in delivering exceptional customer experiences and ensuring the success of our business.Job DescriptionThis position requires an in-depth knowledge of cinema projection solutions and...

  • Solutions Consultant

    7 months ago


    Melbourne, Australia Konica Minolta Business Solutions Australia Full time

    About the role We are looking for an experienced and driven Solution Consultant who can maximise revenue potential by continually developing Konica Minolta’s market exposure within the industrial print sector. We are looking for individuals who live for the next big challenge. We seek to employ the brightest and most forward-thinking talent. In...


  • Melbourne, Victoria, Australia Embodied Corporate Solutions Full time

    Embodied Corporate Solutions is seeking an experienced Senior Business Growth Specialist to join its East Coast operations. This innovative company delivers high-quality fit-out and installation services to major retail brands.About the RoleThis field-based position offers a high level of autonomy, with strong internal support and a project management team....


  • Melbourne, Victoria, Australia Zone IT Solutions Full time

    We are seeking a highly skilled EHS Implementation Specialist to join our team at Zone IT Solutions, a leading provider of ERP and IT services in Australia. This role offers an exciting opportunity to work with cutting-edge technology and collaborate with cross-functional teams to deliver world-class solutions.Job DescriptionSalary: $120,000 - $180,000 per...


  • Port Melbourne, Australia Transurban Full time

    OverviewTransurban is a leader in urban mobility, creating innovative solutions to address the challenges of city living. Our mission is to make cities move, and we're seeking a skilled Senior Business Analyst to join our team.


  • Melbourne, Australia Dentsu Aegis Network Full time

    Become at champion for meaningful progress as the Head of Business Solutions at MKTG! Job Title: Head of Business Solutions **Job Description**: MKTG is an entity of global sports powerhouse dentsu Sports International and operates as the sports and entertainment specialist for dentsu ANZ, with offices in Melbourne and Sydney. At MKTG we believe that...

  • Solutions Specialist

    3 months ago


    Melbourne, Australia Fujitsu Full time

    About the job Solutions Specialist (MS Business Apps) **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our...


  • Melbourne, Victoria, Australia Randstad Full time

    Randstad Digital is seeking a highly experienced Enterprise Business Solutions Specialist to join our team. This is a 6 months contract with the option to extend.Job Summary:The successful candidate will have demonstrated experience in determining business requirements and performing process analysis on large ERP programs with an emphasis on HCM or Payroll...


  • Melbourne, Australia National Australia Bank Full time

    Business Specialist CVM - Customer Solutions & Complex Servicing **Business Specialist CVM - Customer Solutions & Complex Servicing** **Job no**: 792031 **Business unit**: Business and Private **Primary position location**: 700 Bourke St, Docklands, VIC **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD - Your daily work makes a...


  • Melbourne, Victoria, Australia Allan Hall Business Advisors Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at MM Security Group in Clayton South. As a key member of our support team, you will provide technical assistance and guidance to customers across Australia.Job ResponsibilitiesProvide expert technical support for alarm systems, access control, IP CCTV, intercoms, and IP...

  • Solution Designer

    2 months ago


    Melbourne, Australia CYOS Solutions Full time

    **Application closing date**: Monday, 11 November 2024 - 11:59pm, Canberra time (in Canberra) **Estimated start date**: Sunday, 01 December 2024 **Location of work**: VIC **Length of contract**: 12 months **Contract extensions**: 2x 12 months **Security clearance**: Must have Negative Vetting Level 1 **Rates**: $110 - $140 per hour (inc....


  • Melbourne, Australia Commercial-Agent Solns-Customer Solutions-NAT Full time

    Digital / Saas Solutions for Real Estate Agency clients.  Support sales teams, deliver product demos / training for clients. Hybrid working, attractive commission and career growth. Who We Are Domain Group is a leading Australian property marketplace made-up of a portfolio of brands across data insights, products and technology solutions....


  • Port Melbourne, Australia Transurban Full time

    Experience a dynamic work environment at Transurban, where your contributions can be seen in action every day. Our team creates innovative solutions to address pressing transport challenges that hinder city growth.About the RoleWe are seeking an experienced Strategic Business Solutions Consultant to play a pivotal part in our systems development life cycle,...


  • Melbourne, Victoria, Australia Mane Consulting Full time

    Mane Consulting is a specialist consulting firm that delivers data-driven solutions to businesses across Australia. As a Business Intelligence Solutions Developer, you will be responsible for designing and developing business intelligence reports, dashboards, and platforms using Power BI and other Microsoft tools.Based in Sydney, Melbourne, Brisbane, or...


  • Melbourne, Victoria, Australia Infosys Singapore & Australia Full time

    Company Overview\Infosys Consulting is a global management and IT consultancy unit of the Infosys Group, offering advisory services to leading companies. Our team partners with clients to address complex business challenges through customized solutions.\We enable organizations to reimagine their future and create sustainable value by combining innovative...


  • Melbourne, Australia National Australia Bank Full time

    **Business Specialist CVM - Customer Solutions & Complex Servicing** **Job no**: 792031 **Business unit**: Business and Private **Primary position location**: 700 Bourke St, Docklands, VIC **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD - Your daily work makes a difference to millions of customers - Bring your ideas, ambitions, and...