Seller Registration Program Manager, Sell on Amazon

6 days ago

Sydney, Australia Amazon Full time

DESCRIPTION

As the Registration Program Manager you will be responsible for the registration pipeline for new sellers who register in the Amazon Australia store or expand from other Amazon global stores into Australia. You will lead the strategy for finding efficiencies in our registration funnel and seek ways to improve the seller experience. You will work with central teams to push for improvements and own product roll outs from central teams into AU. The ideal PM should have proven experience in business analysis; enjoy problem solving; be comfortable working with large datasets; able to work across teams and influence stakeholders. Our ideal candidate is a self-starter, comfortable working through ambiguity and leading complex initiatives from end to end.

Key job responsibilities
- Develop a deep understanding of the registration pipeline and key blockers for our sellers. With a data-led approach, present recommendations and drive improvements to improve the seller experience.
- Own product launch roll outs from central teams to the AU store with a focus on localisations.
- Work with our Seller Support team to improve registration and identity verification related seller-facing communications.
- Build resources and clear escalation pathways to support local Account Managers to resolve registration blockers.
- Collaborate with the Email Marketing Manager and Content Manager to continuously improve email communications and content at key drop-off points in the funnel and customise for both domestic and out-of-country sellers.
- Deep dive the onboarding experience across our Mobile Seller App and work with central teams to drive improvements.
- Own Seller Central onboarding flow and work with the SSR Manager to drive program adoption for new sellers.
- Lead other key initiatives as related to Identity Verification, Re-verification and Fraud Prevention.

A day in the life
This role offers a high degree of autonomy and the opportunity to work with various stakeholders and teams across the Amazon organisation. Join us at Amazon Australia and be part of a dynamic team dedicated to creating an outstanding shopping experience for Australians.

About the team
Our team operates out of our fabulous CBD office (conveniently located near many transportation options).

Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.

Learn More about Amazon Australia

BASIC QUALIFICATIONS

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Bachelor's degree

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

  • Seller Registration Program Manager, Sell On Amazon

    7 days ago

    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements...

  • Program Manager for Seller Registration

    6 days ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled Program Manager to lead our Seller Registration Program in Amazon Australia. As a key member of our team, you will be responsible for driving process improvements and enhancing the seller experience.Key ResponsibilitiesDevelop a deep understanding of the registration pipeline and identify key blockers for our...

  • Seller Partner Marketing Manager, Sell On Amazon

    3 months ago

    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    6+ years of professional non-internship marketing experience - Experience using data and metrics to drive improvements - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion - Experience managing and...

  • New Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly motivated and driven New Account Manager to join our team at Amazon. As a New Account Manager, you will be responsible for initiating and developing strong relationships with Sellers, including Brand Owners and Resellers, to drive business growth and success.Key ResponsibilitiesProspecting and Lead Generation: Contribute...

  • New Account Manager

    3 weeks ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONAre you familiar with sales and account management or with business development? Do you identify yourself with our motto "work hard, have fun, make history"? Amazon is growing in Australia: grow with us!Amazon is looking for a passionate and driven New Account Manager to be a part of the team recruiting new Selling Partners in the Home & Leisure...

  • Business Development Manager-TW2EU, Global Selling

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleAmazon is seeking a dynamic and motivated Sales Representative to join our fast-growing Business Development team in Taiwan. This role will be responsible for recruiting, launching, and growing Taiwan merchants to become 3rd party sellers on Amazon's European marketplaces.The Sales Representative will own the onboarding process & sales cycle of...

  • New Account Manager

    3 months ago

    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    1+ years of professional or military experience - Experience prospecting, qualifying, and cold-calling companies Are you familiar with sales and account management or with business development? Do you identify yourself with our motto "work hard, have fun, make history"? Amazon is growing in Australia: grow with us! Amazon is looking for a passionate and...

  • New Account Manager

    3 months ago

    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    1+ years of professional or military experience - Experience prospecting, qualifying, and cold-calling companies - Bachelor's Degree Are you familiar with sales and account management or with business development? Do you identify yourself with our motto "work hard, have fun, make history"? Amazon is growing in Australia: grow with us! Amazon is looking for...

  • Senior Product Manager for International Sellers

    1 week ago

    Sydney, New South Wales, Australia Amazon Full time

    Unlock Global Opportunities as a Senior Product ManagerAmazon Global Selling is revolutionizing the way individuals and businesses reach new customers worldwide. With over 50% of Amazon's total unit sales coming from third-party selection, our Global Selling into Latam team is at the forefront of international Sellers' success and growth. Our mission is to...

  • New Account Manager

    3 weeks ago

    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    Are you familiar with sales and account management or with business development? Do you identify yourself with our motto "work hard, have fun, make history"? Amazon is growing in Australia: grow with us! Amazon is looking for a passionate and driven New Account Manager to be a part of the team recruiting new Selling Partners in the Home & Leisure category...

  • New Account Manager

    3 months ago

    North Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    Are you familiar with sales and account management or with business development? Do you identify yourself with our motto "work hard, have fun, make history"? Amazon is growing in Australia: grow with us! Amazon is looking for a passionate and driven New Account Manager to be a part of the team recruiting new Selling Partners in the Consumables (FMCG)...

  • Account Manager, Home

    1 month ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONAmazon is growing at a phenomenal rate as we work to create an awesome shopping experience for Australians. If you'd like to help us build the number one place to find and buy anything online, then this role is for you.We're looking for a motivated and driven Account Manager to join our Existing Seller Management (ESM) team in Home & Leisure at...

  • Account Manager, Consumables

    4 months ago

    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    1+ years of professional or military experience - Experience prospecting, qualifying, and cold-calling companies Are you familiar with account management or sales? Do you identify yourself with our motto "work hard, have fun, make history"? **Amazon is growing in Australia**: grow with us! We are growing at a phenomenal rate as we work to create an awesome...

  • Key Account Manager, Amazon Fashion

    1 month ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONAre you experienced in sales, account management, or business development? Do you resonate with our motto "work hard, have fun, make history"? Amazon Australia is expanding rapidly—join us and grow your career!Amazon is seeking a driven professional to manage key accounts and develop new business across various categories (Fashion, Home &...

  • Seller Experience Manager, Seller Growth

    4 months ago

    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree or equivalent - Experience as a product manager or owner **Key Responsibilities**: - Plan, coordinate, and execute initiatives to remove seller friction - Analyze results, communicate learning upward, and use the data to drive...

  • Amazon Onboarding Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking an experienced Onboarding Consultant to join our team at Amazon. As an Onboarding Consultant, you will play a critical role in supporting Taiwan-based sellers to successfully launch and grow their Amazon businesses.Key ResponsibilitiesProvide one-on-one onboarding consultation and support to help new sellers launch and grow their...

  • New Account Manager

    3 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly motivated and driven New Account Manager to join our team at Amazon. As a key member of our business development team, you will be responsible for initiating and developing strong relationships with Sellers, including Brand Owners and Resellers.Key ResponsibilitiesContribute to prospecting and lead generation activities...

  • Email Marketing Manager

    4 months ago

    Sydney, Australia Amazon Commercial Services Pty Ltd - F47 Full time

    3+ years of professional non-internship marketing experience - Bachelor's degree in marketing, communications, or equivalent - ___________________ Our team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology. Amazon offers employees a competitive remuneration...

  • Business Development Manager

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    Job SummaryWe are seeking a highly motivated and experienced Business Development Manager to join our team at Amazon. As a Business Development Manager, you will be responsible for recruiting, launching, and growing Taiwan merchants to become 3rd party sellers on Amazon's European marketplaces.Key ResponsibilitiesDevelop a thorough understanding of Amazon's...

  • Account Manager, Amazon Strategic Account Services

    3 months ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONAre you interested in innovating to deliver a world-class level of service to Amazon’s Selling Partners? The Amazon Strategic Account Services (SAS) program seeks to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to improve value, selection and convenience across their business. With...