Seller Registration Program Manager, Sell On Amazon

3 months ago


Sydney, Australia Amazon Commercial Services Pty Ltd Full time

3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements

Key job responsibilities
- Develop a deep understanding of the registration pipeline and key blockers for our sellers. With a data-led approach, present recommendations and drive improvements to improve the seller experience.
- Own product launch roll outs from central teams to the AU store with a focus on localisations.
- Work with our Seller Support team to improve registration and identity verification related seller-facing communications.
- Build resources and clear escalation pathways to support local Account Managers to resolve registration blockers.
- Deep dive the onboarding experience across our Mobile Seller App and work with central teams to drive improvements.
- Own Seller Central onboarding flow and work with the SSR Manager to drive program adoption for new sellers.
- Lead other key initiatives as related to Identity Verification, Re-verification and Fraud Prevention.

A day in the life
This role offers a high degree of autonomy and the opportunity to work with various stakeholders and teams across the Amazon organisation. Join us at Amazon Australia and be part of a dynamic team dedicated to creating an outstanding shopping experience for Australians.

About the team
Our team operates out of our fabulous CBD office (conveniently located near many transportation options).

Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.

Learn More about Amazon Australia
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules - Bachelor's degree Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.



  • Sydney, Australia Amazon Full time

    DESCRIPTIONAs the Registration Program Manager you will be responsible for the registration pipeline for new sellers who register in the Amazon Australia store or expand from other Amazon global stores into Australia. You will lead the strategy for finding efficiencies in our registration funnel and seek ways to improve the seller experience. You will work...


  • Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    6+ years of professional non-internship marketing experience - Experience using data and metrics to drive improvements - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion - Experience managing and...


  • Sydney, New South Wales, Australia Amazon Full time

    A highly autonomous role awaits a skilled Program Manager at Amazon Australia, with opportunities to drive improvements in the seller onboarding process and contribute to creating an exceptional shopping experience for Australians.As Seller Onboarding Program Manager, you will be responsible for developing and implementing strategies to optimize the...

  • New Account Manager

    6 months ago


    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    1+ years of professional or military experience - Experience prospecting, qualifying, and cold-calling companies Are you familiar with sales and account management or with business development? Do you identify yourself with our motto "work hard, have fun, make history"? Amazon is growing in Australia: grow with us! Amazon is looking for a passionate and...

  • New Account Manager

    6 months ago


    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    1+ years of professional or military experience - Experience prospecting, qualifying, and cold-calling companies - Bachelor's Degree Are you familiar with sales and account management or with business development? Do you identify yourself with our motto "work hard, have fun, make history"? Amazon is growing in Australia: grow with us! Amazon is looking for...

  • New Account Manager

    3 months ago


    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    Are you familiar with sales and account management or with business development? Do you identify yourself with our motto "work hard, have fun, make history"? Amazon is growing in Australia: grow with us! Amazon is looking for a passionate and driven New Account Manager to be a part of the team recruiting new Selling Partners in the Home & Leisure category...


  • Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree or equivalent - Experience as a product manager or owner **Key Responsibilities**: - Plan, coordinate, and execute initiatives to remove seller friction - Analyze results, communicate learning upward, and use the data to drive...


  • Sydney, Australia Amazon Full time

    DESCRIPTIONAre you ready to shape the future of e-commerce in Australia? Join Amazon's Existing Seller Management (ESM) team as an Account Manager in Consumer Electronics and become a key player in Australia's digital marketplace evolution. In this dynamic role, you'll partner with diverse Selling Partners, from established Australian brands to innovative...


  • Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    1+ years of professional or military experience - Experience prospecting, qualifying, and cold-calling companies Are you familiar with account management or sales? Do you identify yourself with our motto "work hard, have fun, make history"? **Amazon is growing in Australia**: grow with us! We are growing at a phenomenal rate as we work to create an awesome...

  • New Account Manager

    6 months ago


    North Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    Are you familiar with sales and account management or with business development? Do you identify yourself with our motto "work hard, have fun, make history"? Amazon is growing in Australia: grow with us! Amazon is looking for a passionate and driven New Account Manager to be a part of the team recruiting new Selling Partners in the Consumables (FMCG)...


  • Sydney, Australia Amazon Commercial Services Pty Ltd - F47 Full time

    3+ years of professional non-internship marketing experience - Bachelor's degree in marketing, communications, or equivalent - ___________________ Our team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology. Amazon offers employees a competitive remuneration...


  • Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    Bachelor's degree; 4+ years of experience in operations, logistics, retail and/or consulting, with a history of owning/ driving results - High attention to detail and proven ability to manage multiple, competing priorities simultaneously - Experience problem solving, including the ability to recognize non-obvious patterns - Strong written and verbal...


  • Sydney, New South Wales, Australia Amazon Full time

    Are you a seasoned professional with a passion for optimizing complex systems? Do you have a knack for analyzing data and driving business improvements? If so, we may have the perfect opportunity for you!We are seeking an experienced Senior Pipeline Strategist to join our team at Amazon Australia. As a key member of our Registration Program Management team,...


  • Sydney, Australia Amazon Full time

    DESCRIPTIONAre you interested in innovating to deliver a world-class level of service to Amazon’s Selling Partners? The Amazon Strategic Account Services (SAS) program seeks to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to improve value, selection and convenience across their business. With...

  • Account Manager, Home

    4 months ago


    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    Amazon is growing at a phenomenal rate as we work to create an awesome shopping experience for Australians. If you'd like to help us build the number one place to find and buy anything online, then this role is for you. We're looking for a motivated and driven Account Manager to join our Existing Seller Management (ESM) team in Home & Leisure at Amazon's...


  • North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Marketplace Consultant to join our Amazon Commercial Services Pty Ltd team. In this role, you will be responsible for working with a group of Selling Partners to help them grow their business on Amazon.The ideal candidate will possess excellent influencing skills, have a strong understanding...


  • North Sydney, Australia Amazon Australia Company Pty Ltd - P36 Full time

    Amazon Australia is growing at a phenomenal rate as we work to create an awesome shopping experience for Australians. Amazon Australia 3P team is looking for innovative leader to help define and set economic conditions for the success of our sellers in Australia. To meet our sellers’ needs, our smart, diverse, customer-obsessed employees are constantly...


  • Sydney, Australia Amazon Full time

    DESCRIPTIONAre you interested in innovating to deliver a world-class level of service to Amazon’s Selling Partners? The Amazon Strategic Account Services (SAS) program seeks to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to improve value, selection and convenience across their business. With...


  • Sydney, Australia Amazon Full time

    DESCRIPTIONThe Fulfilment by Amazon (FBA) team is seeking a highly motivated data-driven Program Manager to drive inventory management excellence for our sellers. A successful Program Manager must have strong analytical abilities, relationship building and communication skills, an ability to work under tight deadlines, track record of delivering results and...


  • Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a seasoned leader to spearhead our Strategic Account Services division, driving growth and excellence in Seller experience.Key ResponsibilitiesProgram Development and Launch: Lead the strategic transition of the Strategic Account Services program from pilot to full-scale public launch, developing a comprehensive go-to-market...