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Senior Claims Consultant

3 months ago

North Lakes, Australia Auto & General Full time

Work with the Complex and Legal Settlements team in the role of Senior Claims Consultant. You will be responsible for managing a portfolio of complex liability and legal files within the liability claims department, whilst achieving cost effective and quality claims handling through robust relationships with team members, internal and external service providers.

  • Manage a portfolio of complex liability and legal files
  • Assess liability and settlement outcomes
  • Negotiate with third parties, insurers and legal representatives including recovery agents and credit hire organisations
  • Manage relationships with our panel of legal suppliers
  • To follow settlement methodology ensuring company procedures and relevant legislation is adhered to
  • Consult with external solicitors on claims requiring defence or settlement offers
  • Resolve complex settlement claims
  • Application of Insurance Contracts Act, Code of Practice and other regulatory authorities