Senior Claims Specialist

3 days ago


North Lakes, Queensland, Australia Auto & General Full time
{"title": "Senior Claims Consultant", "content": "Job Summary

We are seeking a highly skilled Senior Claims Consultant to join our team at Auto & General. As a key member of our liability claims department, you will be responsible for managing a portfolio of complex liability and legal files, ensuring cost-effective and quality claims handling through robust relationships with team members, internal and external service providers.

Key Responsibilities
  • Manage a portfolio of complex liability and legal files, assessing liability and settlement outcomes, and negotiating with third parties, insurers, and legal representatives.
  • Develop and maintain strong relationships with our panel of legal suppliers, ensuring compliance with company procedures and relevant legislation.
  • Consult with external solicitors on claims requiring defense or settlement offers, and resolve complex settlement claims.
  • Apply the Insurance Contracts Act, Code of Practice, and other regulatory authorities, as well as Australian legal process and procedures.
Requirements
  • Previous debt collection, paralegal, or insurance claims experience is highly regarded, with a demonstrated ability to work autonomously and think proactively.
  • Extensive background in managing complex insurance claims, including legal litigation, is desirable.
  • Strong written and verbal communication skills, as well as the ability to maintain strong relationships with internal and external stakeholders.
  • Highly developed creative and strategic thinking to leverage department performance.
What We Offer

As a Senior Claims Consultant at Auto & General, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our liability claims department.

", "lang_code": "en"}
  • Claims Specialist

    3 days ago


    North Lakes, Queensland, Australia Open Full time

    Claims Specialist RoleWe are seeking a skilled Claims Specialist to join our team at Open, a leading insurance company. As a Claims Specialist, you will be responsible for managing customer claims, providing exceptional customer service, and ensuring timely and fair resolution of claims.Key Responsibilities:Manage customer claims from inception to...

  • Claims Specialist

    1 day ago


    North Lakes, Queensland, Australia Open Full time

    Claims Specialist RoleWe are seeking a skilled Claims Specialist to join our team at Open, a leading insurance provider. As a Claims Specialist, you will play a critical role in managing customer claims, ensuring timely and fair resolutions, and providing exceptional customer service.Key Responsibilities:Manage customer claims from inception to resolution,...


  • North Lakes, Queensland, Australia Auto & General Full time

    {"title": "Senior Claims Consultant", "content": "Job SummaryWe are seeking a highly skilled Senior Claims Consultant to join our team at Auto & General. As a key member of our liability claims department, you will be responsible for managing a portfolio of complex liability and legal files, ensuring cost-effective and quality claims handling through robust...


  • North Lakes, Queensland, Australia Auto & General Full time

    {"title": "Senior Claims Manager", "content": "Job SummaryWe are seeking a highly skilled Senior Claims Manager to join our team at Auto & General. As a Senior Claims Manager, you will be responsible for managing a portfolio of complex liability and legal files, ensuring cost-effective and quality claims handling through robust relationships with team...


  • North Lakes, Queensland, Australia Auto & General Full time

    Job DescriptionWe are seeking a highly skilled Senior Claims Consultant to join our team at Auto & General.About the RoleOur ideal candidate will have experience in motor claim or liability, with a strong understanding of legislative, regulatory, and compliance obligations.They will be able to make decisions, liaise with solicitors and stakeholders, and...


  • North Lakes, Queensland, Australia Auto & General Full time

    Job SummaryThe Senior Claims Consultant will manage a portfolio of complex liability and legal files within the liability claims department, while achieving cost-effective and quality claims handling through robust relationships with team members, internal and external service providers.Key ResponsibilitiesManage a portfolio of complex liability and legal...


  • North Lakes, Queensland, Australia Auto & General Full time

    Job SummaryThe Senior Claims Consultant will manage a portfolio of complex liability and legal files within the liability claims department, while achieving cost-effective and quality claims handling through robust relationships with team members, internal and external service providers.Key ResponsibilitiesManage a portfolio of complex liability and legal...


  • North Lakes, Queensland, Australia Auto & General Full time

    Job SummaryThe Senior Claims Consultant will manage a portfolio of complex liability and legal files within the liability claims department, while achieving cost-effective and quality claims handling through robust relationships with team members, internal and external service providers.Key ResponsibilitiesManage a portfolio of complex liability and legal...


  • North Lakes, Queensland, Australia Auto & General Full time

    Settlements ManagerThe Settlements Manager plays a pivotal role in driving the efficient and effective handling of claims within the Settlements department. This position provides strategic leadership to team leaders and their teams, directly impacting claim cost outcomes.Our Settlements teams comprise technical senior motor claims consultants responsible...


  • North Lakes, Queensland, Australia Auto & General Full time

    {"title": "Home Claims Consultant", "description": "About the RoleWe are seeking a skilled and customer-focused Home Claims Consultant to join our team. As a key member of our claims team, you will be responsible for managing the entire claims process, from initial contact to resolution. Your primary goal will be to provide exceptional customer service,...


  • North Lakes, Queensland, Australia Auto & General Full time

    Settlements ManagerThe Settlements Manager plays a pivotal role in driving the efficient and effective handling of claims within the Settlements department. This position provides strategic leadership to team leaders and their teams, who have a direct impact on claim cost outcomes.These teams comprise technical senior motor claims consultants responsible for...


  • North Lakes, Queensland, Australia Auto & General Full time

    Settlements ManagerThe Settlements Manager plays a pivotal role in driving the efficient and effective handling of claims within the Settlements department. This position provides strategic leadership to team leaders and their teams, directly impacting claim cost outcomes.Our Settlements teams comprise technical senior motor claims consultants responsible...


  • North Lakes, Queensland, Australia Auto & General Full time

    Settlements ManagerThe Settlements Manager plays a pivotal role in driving the efficient and effective handling of claims within the Settlements department. This position provides strategic leadership to team leaders and their teams, directly impacting claim cost outcomes.Our Settlements teams comprise technical senior motor claims consultants responsible...


  • North Lakes, Queensland, Australia Auto & General Full time

    About the RoleWe are seeking a skilled Claims Recovery Specialist to join our team at Auto & General. As a Claims Recovery Specialist, you will play a critical role in establishing contact with third parties directly involved in motor vehicle accidents. Your primary responsibilities will include:Providing a personalized, seamless customer experience for...

  • Claims Specialist

    3 days ago


    North Lakes, Queensland, Australia Auto & General Full time

    Job Title: Claims ConsultantWe are seeking a skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will play a critical role in managing a portfolio of complex, high-value, and sensitive claims.Key Responsibilities:Bulk Claims Management: Manage a portfolio of bulk claims, including HIRE claims (9243, 9244, 9245, 9246,...

  • Claims Specialist

    3 days ago


    North Lakes, Queensland, Australia Auto & General Full time

    Job Title: Claims ConsultantWe are seeking a highly skilled Claims Consultant to join our team at Auto & General.About the RoleThe successful candidate will be responsible for managing a portfolio of complex, high-value, and sensitive claims. This will involve building and maintaining relationships with internal and external stakeholders, such as solicitors,...

  • Claims Specialist

    3 days ago


    North Lakes, Queensland, Australia Auto & General Full time

    {"h1": "Claims Consultant Role", "p": "At Auto & General, we are seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you will be responsible for managing a portfolio of complex, high-value, and sensitive claims. Your expertise will be essential in building and maintaining relationships with internal and external stakeholders,...

  • Claims Specialist

    1 day ago


    North Lakes, Queensland, Australia Auto & General Full time

    Job Title: Claims ConsultantWe are seeking a skilled Claims Consultant to join our team at Auto & General.Key Responsibilities:Bulk HIRE - 9243, 9244, 9245, 9246, 9247Motor claim or liability experience is highly desirableA good understanding of legislative, regulatory, and compliance obligations is essentialAbility to make decisions and liaise with...

  • Claims Specialist

    1 week ago


    North Lakes, Queensland, Australia Auto & General Full time

    Auto & General is seeking a skilled Claims Consultant to manage a portfolio of complex, high-value claims. Key responsibilities include building relationships with stakeholders, assessing liability, and negotiating with third parties. The ideal candidate will have a clear understanding of liability, negligence, and road rules, as well as the ability to work...

  • Claims Specialist

    2 weeks ago


    North Lakes, Queensland, Australia Auto & General Full time

    Job DescriptionWe are seeking a highly skilled Claims Consultant to join our team at Auto & General.Key ResponsibilitiesBulk HIRE management: 9243, 9244, 9245, 9246, 9247Motor claim or liability experience is highly desirableStrong understanding of legislative, regulatory, and compliance obligationsAbility to make informed decisions and collaborate with...