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Customer Service Advisor
3 months ago
- Join a leading transport and logistics company
- Fast growing business offering outstanding personal development & career opportunities.
- Centrally based office in Canning Vale, Perth
Join us on our journey to become Australia’s leading Transportation and Logistics company.
At Desired Transport, we foster an inclusive environment where people feel comfortable to be themselves. We are a team of ethnically diverse individuals who offer a variety of different perspectives and expertise. We treat each other with respect and fairly, regardless of anything that makes us different.
We are looking for a Customer Service Advisor to partner with our Fleet Controller to update and notify our clients of freight movements.This is a great opportunity for a customer service professional to strengthen their knowledge and understanding of the transport industry.
Who we are:
Desired Transport is Australia’s leading Transport and Logistics company. We operate a fleet of 10-15 trucks which deliver essential materials needed for people, communities, and nations to thrive. We pride ourselves on transporting materials the world needs.
Our purpose is to find better ways of transporting materials to the end user. Using the latest innovation, we adopt continuous improvement initiatives and strive to become the number one transportation company in Australia. We adhere to environmental, social and governance standards and pride ourselves on providing a personalised service which includes last-mile handling and delivery of time-sensitive goods. With a national reach, the opportunities to develop and grow your career are broad and exciting.
Reporting to the Fleet Controller and working in a collaborative, challenging and exciting environment, you will:
- Provide timely and effective updates to the clients
- Adopt the latest technology to enhance the end user experience
- Collaborate with the wider team including the Managing Director, Administration Team and Operations Manager
- Operate within a highly energised environment
- Proactively seek additional responsibilities to further support the growing team of Transportation professionals
- Adopt a curious mind and absorb the knowledge and expertise of the well-connected team
To be successful in this role you will bring a demonstrated ability to multi-task whilst working in a busy environment. In addition, proficiency in Excel, Word and Outlook and clear communication skills. A basic understanding of the transport industry is advantageous, but not necessary.
What we offer:
- A work environment where safety is the number one priority
- A diverse, kind, respectful business culture, where everyone is welcome
- Flexible working where possible
- Family friendly hours 7am – 3pm
- Excellent salary package
Applications close on 13th September 2024
