Current jobs related to Customer Service Advisor - Bendigo - CitiPower Powercor
-
Customer Advisor
5 months ago
Bendigo, Australia NAB - National Australia Bank Full time**Work type**: Casual **Region**: VIC- North West region - **Bendigo Branch**: - **Make a real difference for our customers and communities**: - **Learning is a daily part of the job**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more...
-
Customer Service Advisor
1 week ago
Bendigo, Victoria, Australia Bank Australia Full timeAbout the Role:Bank Australia is seeking a Customer Service Consultant to join our team in Bendigo. As a Customer Service Consultant, you will be responsible for providing exceptional customer service to meet the banking requirements of our customers both face-to-face and over the phone. You will assist in the development of long-term, mutually rewarding...
-
Customer Advisor Kangaroo Flat Vic
5 months ago
Bendigo, Australia Bendigo and Adelaide Bank Full timeCustomer Advisor | Kangaroo Flat | VIC **Do more, dream more, become more. Welcome to Bendigo.** **About you** You're looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your...
-
Customer Service Representative
2 months ago
Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As the face of our branch and business, you will play a critical role in delivering exceptional customer experiences and helping our customers achieve their financial goals.Key ResponsibilitiesProvide exceptional customer service and...
-
Customer Advisor Bendigo Vic
2 months ago
Bendigo, Australia Bendigo & Adelaide Bank Full time**Do more, dream more, become more. Welcome to Bendigo.** **About you** You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your community achieve big things and have...
-
Customer Service Team Member
5 months ago
Bendigo, Australia APCO Service Stations Full time**About APCO** Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW, APCO is leading the way in...
-
Manager Customer Service
5 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $105,479 - $127,621 Occupation: Customer Service/Call Centre Reference: VG/1763495 The Manager, Customer Service is responsible for supporting the Team Leader - Customer Service and Education in the management of the customer service team...
-
Customer Service and Compliance Officer
5 months ago
Bendigo, Australia Portable Long Service Authority Full timeAbout us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure eligible...
-
Customer Service and Education Officer
4 months ago
Bendigo, Australia Portable Long Service Authority Full timeAbout us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure...
-
Customer Service and Education Officer
6 months ago
Bendigo, Australia Portable Long Service Authority Full timeAbout the role We are currently seeking motivated and dedicated individuals to join our team as Customer Service and Education Officers. In this role, you will have the opportunity to work closely with employers and workers, providing them with the information they need about the portable long service scheme. To support our Customer Service and Education...
-
Customer Advisor Kangaroo Flat Vic
5 months ago
Bendigo, Australia Bendigo & Adelaide Bank Full time**Do more, dream more, become more. Welcome to Bendigo.** **About you** You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your community achieve big things and have...
-
Team Leader Customer Service and Education
5 months ago
Bendigo, Australia Portable Long Service Authority Full timeAbout us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure...
-
Client Advisor
5 months ago
Bendigo, Australia Amplifon Full timeAbout this role At Amplifon, we're not just about hearing aids; we're about rekindling the joy of sound. With a presence in 26 countries and 400+ clinics in Australia alone, we're on a mission to transform the way people experience hearing healthcare worldwide. Our team of over 17,500 professionals is dedicated to understanding each customer's unique needs...
-
Customer Service and Compliance Officer
5 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $73,842 - $89,661 Occupation: Regulatory Governance and Compliance Reference: VG/1738616 The Customer Service and Compliance Officer will perform a critical function for the Authority and is tasked with promoting voluntary compliance with...
-
Customer Service and Education Officer
4 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $56,271 - $72,262 Occupation: Customer Service/Call Centre Reference: VG/1742399 The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers to educate...
-
Customer Service and Education Officer
5 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $56,834 - $72,985 Occupation: Customer Service/Call Centre Reference: VG/1778397 The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers to educate...
-
Personal Banking Advisor
5 months ago
Bendigo, Australia Westpac Full time**Join our diverse and growing team at Westpac Bendigo**: - **Permanent Part Time role (32 hours per week)**: - **Be someone our customers can count on** **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and...
-
Team Leader Customer Service and Education
5 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $91,418 - $103,725 Occupation: Customer Service/Call Centre Reference: VG/1763540 The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure eligible workers in the community services, contract cleaning and security...
-
Learning and Development Advisor
5 months ago
Bendigo, Australia Labour Hire Authority Full timeThe Victorian Government established Labour Hire Licensing Authority (LHA) to introduce a licensing system to regulate the provision of labour hire services across Victoria. LHA undertakes a range of licensing, compliance and enforcement activities, maintains public registers and conducts research and education in accordance with the Labour Hire Licensing...
-
People and Culture Advisor
5 months ago
Bendigo, Australia Bendigo Health Full timeLocation: North West Region | Bendigo Job type: Not provided Organisation: Bendigo Health **Salary**: Salary not specified Occupation: Human Resources Reference: 14225 **Work in an environment that offers**: - A supportive environment for career progression and development - Flexible work options - An opportunity to work with a leading regional health...
Customer Service Advisor
3 months ago
Customer Service Advisors
About CitiPower & Powercor:
CitiPower and Powercor Australia are electricity distributors and supply power to more than one million Victorians. We own and manage the technology - poles, wires, meters and distributed technologies such as storage - that deliver electricity to homes and businesses within Melbourne’s CBD, its suburbs and across central and western Victoria.
About the Role:
We’re excited to be offering several opportunities for outstanding Customer Service Advisors. You will represent the distribution networks supported by our Contact Centre team based in Bendigo on a casual basis.
As one of our highly valued Customer Service Advisors you will be responsible for assisting customers with a variety of faults and general enquiries in a varied and fast paced work environment. This role will support our Contact Centre throughout the peaks and high-volume periods due to weather, incident or seasonal impact.
What’s in it for you?
• Inbound contact centre – no sales.
• Great pay, plus additional overtime rates available
• Shifts rostered 2-3 weeks in advance
• Working with fun, highly engaged and passionate team members
• Flexible working options available, including unlimited shift swaps and an unavailability register
• A supportive team environment
• Programs and activities that support your health and wellbeing
• Peace of mind knowing that you are providing an essential and instrumental service to the people of Victoria
• Opportunities to progress your career with us
To secure one of these highly sought after positions, you will possess:
• Demonstrated ability to apply customer service skills in a fast paced environment
• Intermediate computer literacy and typing skills
• Highly effective communication and problem solving skills with the ability to think outside the square
• Empathy for customer needs and an ability to work under pressure
Applicants MUST:
• Be available for a 2nd October start and have previous experience within a customer service role
• Hold Australian Residency
• Be happy to work a variety of shifts scheduled across a 24x7 roster
• Be flexible to work on short notice during peak workloads in particular to support emergency incidents (eg: bushfires, storms etc)
• Participate in our shared availability roster. This involves nominating for a 12 or 24hr period where you’re paid to be “on call”. If called, you may need to attend work with minimal notice. This roster is shared amongst all Customer Service Advisors, average commitment is 1 day per month
Our current casuals are typically rostered 15-25 hours per week with on call and additional hours available. There is a requirement to flex up to full time hours (37.5 hours) on short notice, particularly during peak periods.
Comprehensive training will be provided.
These opportunities are employed on a casual basis through one of our Agency providers, working part time hours, and you will receive an exceptional hourly rate starting at $56.44 per hour (inclusive of 25% casual leave loading) plus 12.5% superannuation.
If you believe you have the relevant skills and would like to be considered for this role please submit an up to date CV and covering letter outlining why you would like to work for CitiPower/Powercor by Midnight 28th August 2024
OUR VALUES:. Live Safely, Be Customer and Community Minded, Succeed Together, Be The Best You Can Be, Improve Our Business
CitiPower and Powercor is an Equal Opportunity Employer
Beon, CitiPower Powercor and United Energy recognise Australia’s Aboriginal and Torres Strait Islander Peoples as the First Peoples and Traditional Custodians of the lands on which we work. We pay our respects to Elders past and present and acknowledge their ancient and continuing connection to Country.
We work hard to ensure our organisation is inclusive and diverse. This means everyone can feel valued, trusted, authentic and safe at work.
