Customer Service Representative

4 weeks ago


Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As the face of our branch and business, you will play a critical role in delivering exceptional customer experiences and helping our customers achieve their financial goals.

Key Responsibilities
  • Provide exceptional customer service and support to our customers, responding to their queries and resolving issues in a timely and professional manner.
  • Use your knowledge and expertise to educate customers on our online platforms and tools, and recommend our products and services to help them achieve their financial goals.
  • Build strong relationships with our customers and the community, providing a high level of service and support to ensure their needs are met.
  • Work collaboratively with the team to achieve our goals and objectives, and contribute to a positive and inclusive team culture.
About Us

Bendigo and Adelaide Bank is a leading financial institution with a strong commitment to community and customer service. We are proud to be a part of the Bendigo and Adelaide Bank Group, with over 7,000 employees across Australia.

We are passionate about making a positive impact in our communities and are committed to providing our customers with exceptional service and support. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.

We offer a range of benefits and opportunities for professional development, including on-the-job training and internal and external development opportunities. If you are looking for a challenging and rewarding role that will allow you to make a real difference in the lives of our customers, please apply now.



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