Manager Customer Service

5 months ago


Bendigo, Australia Portable Long Service Authority Full time

Location: North West Region | Bendigo

Job type: Full time

Organisation: Portable Long Service Authority

**Salary**: $105,479 - $127,621

Occupation: Customer Service/Call Centre

Reference: VG/1763495

The Manager, Customer Service is responsible for supporting the Team Leader - Customer Service and Education in the management of the customer service team by providing leadership and people management skills to support the effective running of the team.

**About us**

The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme.

The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure eligible workers in the community services, contract cleaning and security industries can build up long service benefits based on time in their industry, rather than with a single employer.

**About the Role**

**About you**

As the Manager, Customer Service you will be able to:

- Demonstrate experience in a senior role providing advice and support to executives and executive management teams on complex issues.
- Exceptional business writing skills with an ability to present data, information, and recommendations in a clear and compelling manner.
- Demonstrate understanding and capability in leading, managing and developing a team responsible for operational service delivery.
- Develop high level collaborative relationships and partnerships which enhance internal and external customer engagement and experience.

**How to apply



  • Bendigo, Australia APCO Service Stations Full time

    **About APCO** Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW, APCO is leading the way in...


  • Bendigo, Australia Portable Long Service Authority Full time

    About the role We are currently seeking motivated and dedicated individuals to join our team as Customer Service and Education Officers. In this role, you will have the opportunity to work closely with employers and workers, providing them with the information they need about the portable long service scheme. To support our Customer Service and Education...


  • Bendigo, Australia Portable Long Service Authority Full time

    About us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure...


  • Bendigo, Australia Portable Long Service Authority Full time

    About us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure...


  • Bendigo, Australia Portable Long Service Authority Full time

    About us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure eligible...


  • Bendigo, Australia Portable Long Service Authority Full time

    Location: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $56,834 - $72,985 Occupation: Customer Service/Call Centre Reference: VG/1778397 The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers to educate...


  • Bendigo, Australia Portable Long Service Authority Full time

    Location: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $56,271 - $72,262 Occupation: Customer Service/Call Centre Reference: VG/1742399 The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers to educate...


  • Bendigo, Australia Portable Long Service Authority Full time

    Location: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $91,418 - $103,725 Occupation: Customer Service/Call Centre Reference: VG/1763540 The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure eligible workers in the community services, contract cleaning and security...

  • M&e Services Manager

    5 months ago


    Bendigo, Australia Service Stream Full time

    Primary Location Bendigo - Maintenance Services Job Description Summary An exciting opportunity has arisen for a Mechanical & Electrical Services Manager to join Service Stream team bases in our Bendigo office. About the Role Currently we have an opportunity for a M&E Services Manager to join our Coliban Water contract team. Primarily based in the city of...


  • Bendigo, Australia Portable Long Service Authority Full time

    Location: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $73,842 - $89,661 Occupation: Regulatory Governance and Compliance Reference: VG/1738616 The Customer Service and Compliance Officer will perform a critical function for the Authority and is tasked with promoting voluntary compliance with...


  • Bendigo, Australia HOBAN Recruitment Full time

    An exciting opportunity has arisen for Customer Service Officers to join a State Government Department in Bendigo. This role is perfect for individuals who excel in providing front-of-house customer service, administrative support, and site management services. The position involves managing data, overseeing office supplies, and handling daily mail...


  • Bendigo, Australia PFD Food Services Full time

    Full Time role located in Bendigo - Discounted food, travel, movie tickets, entertainment, gym memberships + more - Employee Education Assistance to further develop your career There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support,...


  • Bendigo, Victoria, Australia Haymes Paint Full time

    Job DescriptionWe are seeking a highly skilled Sales Assistant to join our team in our Bendigo store. As a Sales Assistant, you will be responsible for providing exceptional customer service, handling sales transactions, and maintaining the visual appeal of our store.This part-time position involves working across a rotating roster in our 6-day a week...


  • Bendigo, Australia MT Capital Pty Ltd Full time

    MT Capital Pty Ltd is a leading investment firm specializing in crypto-assets. We are looking for a highly motivated and dedicated Customer Service Specialist to join our team. As a Customer Service Specialist, you will play a vital role in delivering exceptional service to our clients and ensuring their satisfaction. If you have a passion for finance and...


  • Bendigo, Victoria, Australia Haymes Paint Full time

    We are seeking a highly motivated and experienced Customer Service Representative to join our team in our Bendigo store. As a valued member of our team, you will be responsible for delivering exceptional customer service, providing solutions, handling payments, making local deliveries and replenishing stock while maintaining high visual merchandising...


  • Bendigo, Victoria, Australia WISE EMPLOYMENT LTD Full time

    We are seeking a Customer Service Expert to join our team at Peppergreen Farm, a Social Enterprise of WISE Employment.The ideal candidate will have demonstrated barista experience, excellent customer service and communication skills, and the ability to work with people who experience a broad range of disability types and require varying support needs.This...


  • Bendigo, Australia Insurance Australia Group LTD Full time

    Customer Service Representative Make a difference as a **Customer Service Representative** Join WFI, part of IAG, the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** We have an opportunity for a Customer Service Representative to join our community-minded WFI family on 12 - month contract fulltime...


  • Bendigo, Victoria, Australia Smiggle Full time

    About the OpportunityWe are seeking a bright and bubbly Customer Service Ambassador to join our team at our Bendigo store. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience, maximising sales and encouraging repeat business.What We OfferYou will be offered:50% staff discount on Smiggle's amazing...


  • Bendigo, Victoria, Australia Bank Australia Full time

    About the Role:Bank Australia is seeking a Customer Service Consultant to join our team in Bendigo. As a Customer Service Consultant, you will be responsible for providing exceptional customer service to meet the banking requirements of our customers both face-to-face and over the phone. You will assist in the development of long-term, mutually rewarding...


  • Bendigo, Victoria, Australia Bank Australia Full time

    At Bank Australia, we're committed to creating a fairer and more just world through our banking practices. We're seeking a Customer Service Consultant to join our team in Bendigo, working part-time (22.8 hours per week) from November 2024 until 18th July 2025.This role involves providing exceptional customer service, building strong relationships with...