Customer Service and Education Officer
3 months ago
About us
The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme.
The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure eligible workers in the community services, contract cleaning and security industries can build up long service benefits based on time in their industry, rather than with a single employer.
About the role
As part of our Operations team, our Customer Service and Education Officers are supported by Senior Officers and Team Leaders to develop within our team and to grow your skills professionally, with extensive training provided to incoming team members. We offer a fun and flexible workplace with a Social Club and driving Cultural Champions to build an inclusive and enjoyable workplace. We offer a hybrid workplace with the option to work from home two days per week.
About you
As the Customer Service and Education Officer, you will possess:
- Excellent customer service skills, with strong, clear oral and written communication skills.
- The ability to foster productive working relationships with stakeholders, customers and team members.
- Proven organisational skills, including the ability to effectively manage multiple tasks and an ability to determine priorities and to meet deadlines in pressure situations.
- The ability to uphold and work towards our values of Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights.
How to Apply
Attachments can be uploaded in.doc,.docx,.pdf,.txt or.rtf formats.
-
Customer Service and Education Officer
4 months ago
Bendigo, Australia Portable Long Service Authority Full timePermanent, full-time positions - Hybrid working arrangements including 2 days WFH - VPS Grade 2 salary range $56,271 - $72,985 p.a About us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations...
-
Customer Service and Education Officer
4 months ago
Bendigo, Australia Portable Long Service Authority Full timeAbout the role We are currently seeking motivated and dedicated individuals to join our team as Customer Service and Education Officers. In this role, you will have the opportunity to work closely with employers and workers, providing them with the information they need about the portable long service scheme. To support our Customer Service and Education...
-
Customer Service and Education Officer
4 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $56,271 - $72,262 Occupation: Customer Service/Call Centre Reference: VG/1720149 The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers to educate...
-
Customer Service and Education Officer
3 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $56,834 - $72,985 Occupation: Customer Service/Call Centre Reference: VG/1778397 The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers to educate...
-
Customer Service and Education Officer
3 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $56,271 - $72,262 Occupation: Customer Service/Call Centre Reference: VG/1742399 The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers to educate...
-
Team Leader Customer Service and Education
3 months ago
Bendigo, Australia Portable Long Service Authority Full timeAbout us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure...
-
Customer Service and Compliance Officer
2 months ago
Bendigo, Australia Portable Long Service Authority Full timeAbout us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure...
-
Customer Service and Compliance Officer
4 months ago
Bendigo, Australia Portable Long Service Authority Full timeAbout us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure eligible...
-
Team Leader Customer Service and Education
3 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $91,418 - $103,725 Occupation: Customer Service/Call Centre Reference: VG/1763540 The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure eligible workers in the community services, contract cleaning and security...
-
Customer Service and Compliance Officer
2 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Other Organisation: Portable Long Service Authority **Salary**: $73,842 - $89,661 Occupation: Regulatory Governance and Compliance Reference: VG/VG/PLSA/OPS/1718194 The Customer Service and Compliance Officer will perform a critical function for the Authority and is tasked with promoting voluntary...
-
Customer Service and Compliance Officer
2 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Other Organisation: Portable Long Service Authority **Salary**: $73,842 - $89,661 Occupation: Regulatory Governance and Compliance Reference: VG/PLSA/OPS/1718194 The Customer Service and Compliance Officer will perform a critical function for the Authority and is tasked with promoting voluntary compliance...
-
Customer Service and Compliance Officer
4 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $73,842 - $89,661 Occupation: Regulatory Governance and Compliance Reference: VG/1738616 The Customer Service and Compliance Officer will perform a critical function for the Authority and is tasked with promoting voluntary compliance with...
-
Loan Services Officer
3 months ago
Bendigo, Australia Bendigo and Adelaide Bank Full timeLoan Services Officer **Closing date**:3rd July** **Position Description: Transaction Processing - Loan Services Officer PD_102022 (3).pdf** As our **Loans Services Officer **you will bring your exceptional attention to detail to attend to a variety of tasks related to financial transactions on the Bendigo & Adelaide Bank Branch Delivery System (BDS, RFS...
-
Manager Customer Service
3 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $105,479 - $127,621 Occupation: Customer Service/Call Centre Reference: VG/1763495 The Manager, Customer Service is responsible for supporting the Team Leader - Customer Service and Education in the management of the customer service team...
-
Customer Service Officer
3 months ago
Bendigo, Australia HOBAN Recruitment Full timeAn exciting opportunity has arisen for Customer Service Officers to join a State Government Department in Bendigo. This role is perfect for individuals who excel in providing front-of-house customer service, administrative support, and site management services. The position involves managing data, overseeing office supplies, and handling daily mail...
-
Customer Service Officer
3 months ago
Bendigo, Australia HAYS Full timeAmazing Opportunity with VIC roads for customer facing role in a busy office environment **Your new company** Seeking customer service focused professionals to work in their busy Contact Centre. Due to the continual busy environment, positions have become available for experienced and bubbly customer service professionals to join their evolving workforce....
-
Senior Servicing Officer
1 month ago
Bendigo, Australia Bendigo and Adelaide Bank Full timeClosing date: Tuesday 3rd September Position Description: Your new role with Bendigo Bank is just a few clicks away. As our Senior Servicing Officer you will bring your keen relationship building skills to provide advice and administrative assistance to the Consumer Network and Third-Party customers and internal departments, to ensure...
-
Customer Service Officer Community Bank Heathcote
5 months ago
Bendigo, Australia Bendigo & Adelaide Bank Full time**Do more, dream more, become more. Welcome to Bendigo.** **About us** We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our...
-
Documentation Loan Services Officer
1 month ago
Bendigo, Australia Bendigo and Adelaide Bank Full timePosition Description: Applications close: COB Wednesday 28th August 2024 Your new role with Bendigo Bank is just a few clicks away. As the Loans Services Officer you will form a key part of the Operations, Processing and Servicing function that provides a key function within the bank to provide bank security documentation to our customers. The...
-
Customer Service Team Member
3 months ago
Bendigo, Australia APCO Service Stations Full time**About APCO** Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW, APCO is leading the way in...
