Customer Relationship Specialists
4 weeks ago
About the Role
Do you have a passion for customer service and want to kickstart your career in banking?
Are you an experienced customer service professional in the banking industry with excellent relationship building skills and a passion for delivering excellent service to customers? Join our dynamic team and unlock amazing career development in the banking industry
We are currently undergoing an exciting recruitment project for the Perth Metro region, to ensure we have the right people in the right locations. Some of the branches we are currently recruiting for include:
- Subiaco
- 111 St Georges Tce
- Morely
- Floreat
As the Customer Relationship Specialist, you will be the first point of contact in the Branch, providing exceptional customer service to our customer network, by identifying and supporting customers to explore their current and future financial needs. You will be responsible for undertaking transaction activities for customers, educating customers on using digital banking solutions and conducting needs-based conversations to generate opportunities in personal banking and lending.
About you
Someone with exceptional communication and relationship building skills will thrive in our environment. We're looking for career minded individuals with experience in and a passion for banking. If you are a team player who loves to collaborate and bring a proactive attitude and a commitment to exceeding customer expectations, then we want to hear from you
About Us
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
Our Perks
• Flexible working arrangements
• Discounted financial products
• Salary sacrificing options
• Paid parental leave with no minimum
• Purchase annual leave
• Discounted private health insurance plan
• Employee Assistance Program (EAP)
• Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
• BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index
How to Apply
To apply for this role at #boqgroup, follow the links or apply via our Careers Page.
BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Please no agency applications.
-
Customer Relationship Specialist
6 months ago
Perth, Australia The Perth Mint Full time**ABOUT US** Welcome to The Perth Mint, where golden career opportunities await. The Perth Mint is an iconic Western Australian organisation operating on a truly global scale. Situated in East Perth for 125 years, The Perth Mint is a premier tourist destination, an award-winning exporter, and a key supplier of precious metals to markets throughout the...
-
Perth, Western Australia Bank of Queensland Full timeAbout the RoleAt Bank of Queensland, we're on a mission to provide exceptional customer experiences and build lasting relationships. As a Customer Service and Relationship Development Specialist, you'll play a vital role in achieving this goal.We're looking for a career-minded individual with excellent communication and relationship building skills who can...
-
Customer Relationship Specialist
1 month ago
Perth, Australia Bank of Queensland Full time**About the Role** Are you passionate about delivering exceptional customer service and building meaningful relationships?** As a Customer Relationship Specialist in our Retail Banking division, you will play a crucial role in understanding and meeting the needs of our customers. You will engage in quality conversations with customers to provide tailored...
-
Customer Relationship Lead
4 months ago
Perth, Australia PEXA Full time**Hi, we’re PEXA** Every time a house is bought, sold or refinanced in Australia your lawyer, conveyancer and lender will most likely use a digital platform to settle your property, this is where we come in. PEXA’s world-first digital settlement platform has revolutionised the way we exchange property in Australia helping over 20,000 people a week...
-
Customer Relationship Manager
2 months ago
Perth, Australia Credit Corp Group Limited Full timeCustomer Relationship Manager **Customer Relationship Manager** **Job no**: 494654 **Work type**: Full-time **Location**: Perth **Categories**: Collections, Customer Service & Call Centre - Perth CBD location, a short walk from Perth Station and local shops and eateries - WFH hybrid opportunities for work-life balance and no weekends - No collections...
-
Customer Relationship Manager
4 weeks ago
Perth, Western Australia Rentokil Initial Full timeWe are seeking a highly skilled Customer Relationship Manager to join our team in Perth, Australia.This full-time position will see you utilise your previous customer service experience to build relationships, liaise with customers, and make outgoing calls to organise new jobs and maintain customer excellence.The core responsibilities of this role...
-
Stakeholder Relationship Specialist
6 months ago
Perth, Australia DevelopmentWA Full time**About us** We are DevelopmentWA - Western Australia’s land and property delivery agency. Our work is diverse and state-wide, developing land for sustainable communities, prosperous industry and resilient regions. Our portfolio includes the development and management of some of WA’s most iconic residential, commercial and industrial projects both...
-
Supplier Relationship Specialist
1 month ago
West Perth, Australia Royal Automobile Club of WA Full timeWith over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” Join RAC Insurance as a Supplier Relationship Specialist and play a pivotal role in optimising our supply chain...
-
Relationship Associate
3 months ago
Perth, Australia NAB - National Australia Bank Full time**Work type**: Permanent Part time **Region**: WA- Perth inner - **Permanent Part-time Opportunity based in Perth**: - **Collaborative & challenging fast paced culture**: - **Use your expertise to drive positive outcomes for our customers** **As a Relationship Associate you will**: - Align to local teams and building relationships with customers through...
-
Relationship Executive
3 months ago
Perth, Australia Bank of Queensland Full time**About the Role** A Perth based opportunity for an experienced Relationship Executive has become available with BOQ Specialist! The role of a Relationship Executive is to originate, retain and manage a portfolio of clients. You will be responsible for a Health specialist portfolio, with the support of a dedicated analyst. As a Relationship Executive in...
-
Customer & Partner Relationship Manager
3 months ago
Perth, Australia Western Power Full time**Customer & Partner Relationship Manager**: - Location: Perth Office - CBD, WA, AU- 9 Oct 2024**Customer and Partner Relationship Manager** Are you a strategic thinker with a passion for fostering strong partnerships? We’re seeking a dynamic individual to lead the management of successful customer and partner relationships at Western Power, through...
-
Customer Relationship Manager
4 weeks ago
Perth, Western Australia Rentokil Initial Full timeWe are seeking a highly skilled Customer Care Executive to join our Hygiene team in Perth on a permanent full-time basis.This role involves utilizing your previous customer service experience to build customer relationships, liaise with customers, and make outgoing calls to organize new jobs and establish rapport for ongoing customer excellence.The core...
-
Relationship Manager
6 months ago
Perth, Australia Westpac Full timeManage a diversified portfolio - Join a high performing team in our Commercial Banking space Perth CBD based role, with working flexibility **How will I help?** Westpac Commercial Banking supports Australian industry through a network of professional bankers, specialists and support teams, and we’re committed to offering deep industry expertise to our...
-
Relationship Executive
3 months ago
Perth, Australia BOQ Full timeAbout the Role A Perth based opportunity for an experienced Relationship Executive has become available with BOQ Specialist! The role of a Relationship Executive is to originate, retain and manage a portfolio of clients. You will be responsible for a Health specialist portfolio, with the support of a dedicated analyst. As a Relationship Executive in...
-
Supplier Relationship Specialist
1 month ago
West Perth, Australia RAC of WA Full timeWith over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” Join RAC Insurance as a Supplier Relationship Specialist and play a pivotal role in optimising our supply chain...
-
Relationship Manager
6 months ago
Perth, Australia Westpac Full timePerth based diversified portfolio - Join a strong performing commercial team Progress your career in commercial banking **How will I help?** The purpose of the Business Division at Westpac is to support one of Australia’s most important assets - its businesses. We’re here to make Australian businesses stronger. As a Relationship Manager with us,...
-
Relationship Associate
7 months ago
Perth, Australia NAB - National Australia Bank Full time**Work type**: Permanent Full time **Region**: WA- North region, WA- Perth inner - **An opportunity to build and progress your career within B&PB**: - **Collaborative & challenging fast paced culture**: - **Use your expertise to drive positive outcomes for our customers** **It’s more than a career at NAB. It’s about more opportunity, more moments to...
-
Customer Engagement Specialist
4 weeks ago
Perth, Western Australia RioTinto Full timeJob Title: Customer Engagement SpecialistWe are seeking an experienced Customer Engagement Specialist to join our team in Perth, Australia. The successful candidate will be responsible for managing electricity and water-related customer service functions for Pilbara Utilities, including billing and debt collection for up to 4,000 residential, commercial, and...
-
Relationship Manager, International Subsidiary
8 months ago
Perth, Australia HSBC Full time-Job description **Some career choices have more impact than others.** At HSBC we exist with the purpose of **_Opening up a World of Opportunity._** We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that...
-
Assistant Relationship Manager
7 months ago
Perth, Australia Bank of Queensland Full time**About the Role** A Perth based opportunity has become available, as part of BOQ Specialist, as a Relationship Manager! The purpose of this role is to deliver on our acquisition and distribution strategy through new client acquisition and deepening the relationship with our existing clients. The role will be responsible for achieving individual sales and...