Assistant Customer Service Manager

1 month ago


Sydney, Australia Woolworths Group Limited Full time

Assistant Customer Service Manager | Metro

Are you passionate about fresh food, retail and leading a team that brings the ultimate convenience to customers on the go?

Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well all the time, that the options are limited, unhealthy, expensive or time consuming to prepare. That's why we've developed a set of small stores, conveniently located in your daily grind, where you can pick-up something nutritious, tasty and good value to eat now or to make later.

Metro makes it quick, simple and inspiring to eat well every day of the week, even when you’re on the run. It's real food, real fast. We move fast, we innovate, we trial, we learn and we adapt to satisfy our customers who live life in the fast lane.

We offer real opportunities for career development, for those who love responsibility, excel in a fast paced environment and naturally interact with their team, customers and community.

When You Will Be Needed

This role is best suited to an individual with flexible availability to work early mornings, days and late nights across a fortnightly rotational roster including weekends

About You

As an Assistant Customer Service Manager you will live our core values and ways of working, drive sales and provide an exceptional customer and team experience every day.

You will have a passion for fresh food, retail and for both team and personal development. You’ll go the extra mile to ensure that our customers choose Metro for convenience, every time.

You will enjoy working as part of a fast paced team environment. Everything about you will proudly represent the Metro brand in your community. We offer variety in role, no two days are the same so you’ll need to be flexible, agile and adaptable. You’ll have a desire to fulfill customer shopping missions and value the reward and satisfaction that it brings.

Apply today

We’re social - connect with us at #WOWcareers through LinkedIn, Facebook or Instagram

Grow with the Group

As an inclusive, team-first company



  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Manager Customer Engagement, Ongoing, Sydney** The Department of Customer Service (DCS) is looking for an enthusiastic and team-orientated individual within the Customer Engagement team in ICT. The successful applicant will be supporting agencies across The Department of Customer Service. The right applicant will be a team player able to hit the ground...


  • Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

    Manager Customer Engagement, Ongoing, SydneyThe Department of Customer Service (DCS) is looking for an enthusiastic and team-orientated individual within the Customer Engagement team in ICT. The successful applicant will be supporting agencies across The Department of Customer Service. The right applicant will be a team player able to hit the ground running,...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **IT Service Delivery Manager** Are you based in SYDNEY, LITHGOW, BATHURST, GOSFORD, MAITLAND or across Regional NSW? The Department of Customer Service is looking for a Manager, Service Desk to join our growing team! **Benefits**: - Fantastic ongoing clerk grade 11/12 opportunity. - Salary range: $134,411 - $155,445 + super, commensurate with...

  • Director Operations

    3 weeks ago


    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...


  • Sydney, New South Wales, Australia Business Development Manager Full time

    Dear Prospective Candidate,We are a nationally recognised company with a strong presence in the letterbox distribution industry, currently seeking a dedicated individual to join our team. This role involves handling customer updates and complaints, as well as communicating with our letterbox walkers about work opportunities.Key Responsibilities: Manage...


  • Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

    Manager, Aboriginal Customer Engagement & Policy (Aboriginal)Grade 11/12, OngoingLocation:SydneyAbout this roleDo you want to make a difference in supporting better outcomes for Aboriginal people, customers and communities within NSW. We are looking for an experienced Aboriginal Customer Engagement & Policy Manager to work in the Aboriginal Outcomes Unit...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Manager, Medical Services - Grade 11/12** The Personal Injury Commission (PIC), within NSW Department of Customer Service (DCS), is currently looking for a Manager, Medical Services to join their team! **Benefits** - Fulltime ongoing role based in Sydney CBD - Grade 11/12; Salary package ranging from $ 134,411 - $155,445 per annum plus super - Genuinely...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Customer Resolution Officer** - ** $98,941 - $116,651 plus super**: - ** Ongoing role**: - ** Location - Role can be based in McKell, Paramatta or Gosford. Hybrid and flexible working conditions available**: - ** SNSW Grade 7/8** **About us** The Customer Resolutions Team is a newly created function within Service NSW, bringing together complaints and...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Manager, Dispute Services - Grade 11/12** The Personal Injury Commission (PIC), within NSW Department of Customer Service (DCS), is currently looking for a Manager, Dispute Services to join the Medical Services team! **Benefits**: - Fulltime ongoing role based in Sydney CBD - Grade 11/12; Salary package ranging from $134,411 - $155,445 per annum plus...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Manager, Aboriginal Customer Engagement & Policy (Aboriginal)** **Grade 11/12, Ongoing** **Location:Sydney** **About this role** Do you want to make a difference in supporting better outcomes for Aboriginal people, customers and communities within NSW. We are looking for an experienced Aboriginal Customer Engagement & Policy Manager to work in the...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Assistant Programs Officer - People & Culture** **DCS Clerk Grade 5/6 - base salary starting at $93,295 - $ 102,941 p.a + Super** **Parramatta or Gosford location - flexible working conditions available across NSW** **Ongoing role** We have an exciting opportunity to join our sector leading team of supportive and innovative People & Culture...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Assistant Technical Officer.** - ** **Grade 5/6. Salary commencing from $93,295 p/a + Super - Multiple Ongoing roles - Hybrid flexible working with a regular landing day at our Parramatta location These roles sit within the Business Taxes team within Revenue NSW **About the team**: As NSW’s principal revenue agency, Revenue NSW administers state...

  • Assistant Coordinator

    4 weeks ago


    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Assistant Coordinator, Ongoing roles, locations are flexible across NSW with hybrid working** An exciting opportunity has arisen for an Assistant Coordinator to join our Operations Fines and Debt Team within Revenue NSW. **About the role**: Operations, Fines & Debt are responsible for high level debt management across a range of products. Our Staff are...


  • Sydney, Australia NSW Department of Customer Service Full time

    **IT Service Cost Recovery Analyst, Ongoing opportunity based in Sydney, plus flexible/hybrid working options** - Ongoing position available - Grade 7/8, salary range: $106,025 - $117,363 + 11% super - Based in Sydney CBD (McKell), plus flexible working options available **About the role** The IT Service Cost & Recovery Analyst coordinates cost recovery...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Associate Customer Resolution Officer** - ** $84,734 - $96,835 plus super**: - ** Ongoing role - Multiple roles available**: - ** Location - Roles can be based in McKell, Paramatta or Gosford. Hybrid and flexible working conditions available**: - ** SNSW Grade 5/6** **About us** The Customer Resolutions Team is a newly created function within Service...

  • Assistant Coordinator

    2 weeks ago


    Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

    Assistant Coordinator, Ongoing roles, locations are flexible across NSW with hybrid workingAn exciting opportunity has arisen for an Assistant Coordinator to join our Operations Fines and Debt Team within Revenue NSW.About the role:Operations, Fines & Debt are responsible for high level debt management across a range of products. Our Staff are skilled across...


  • Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    Assistant Technical Officer.- Grade 5/6. Salary commencing from $93,295 p/a + Super Multiple Ongoing roles Hybrid flexible working with a regular landing day at our Parramatta locationThese roles sit within the Business Taxes team within Revenue NSWAbout the team:As NSW's principal revenue agency, Revenue NSW administers state taxation and revenue for and...

  • Assistant Advisor

    2 weeks ago


    Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

    Assistant Advisor Hardship Support Program, Ongoing role, locations are flexible across NSW with hybrid workingAn exciting opportunity has arisen for an Assistant Advisor to join the Hardship Support Program within Revenue NSW.Revenue NSW is a customer-focused organisation within the Department of Customer Service, dedicated to high quality customer service,...

  • Manager Ministerial

    2 weeks ago


    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Manager Ministerial and Parliamentary Services - SafeWork NSW** **Grade**:Clerk Grade 11/12 **Salary Range**: $139,787 - $161,663+ superannuation and leave loading **Location**: Parramatta **Term**: Ongoing **Applications Close: Monday 12th February 2024 (9:59AM)** **About the team** An exciting ongoing opportunity has arisen for a Manager...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    The Digital Workplace team is responsible for ensuring DCS employees can work effectively in a digital environment and manage their information to ensure it is secure, accessible and well-governed (that is, easy to find, use and manage). There are three teams in Digital Workplace: Customer Partnerships, Information Governance, and IM Systems. - Customer...