Systems Coordinator

1 month ago

Parramatta, Australia Uniting Full time

Systems Coordinator
Full-time | Permanent
Based in Parramatta CBD | Hybrid model (3 days in office, 2 days from home)

Are you passionate about quality care in the Home and Community Care (HACC) sector? We’re seeking a dedicated Systems Coordinator to lead and optimise the use of our client management system, ensuring it’s used effectively across our HACC teams to drive quality outcomes for those we serve. In this role, you’ll partner with local HACC and RAC teams, business support, and Seniors Services leaders acting as a subject matter expert to help us reach the highest standards of client service.

Key Responsibilities:

  • Act as the primary contact for Home & Community Care teams, supporting the use of the client management system.
  • Develop, monitor, and uphold system policies, procedures, and instructions.
  • Promote and support consistent adoption of the client management system across HACC, providing expert guidance on its implementation and maintenance.
  • Regularly measure client outcomes in line with our model of care, supporting high-quality service delivery.
  • Proactively manage system, data, and non-compliance issues.
  • Conduct reviews and audits to ensure systems access, best practices, and optimisation.
  • Analyse program outcomes, identifying trends to guide improvements and practice reviews.
  • Provide ongoing support to build quality assurance and capability in system use among HACC teams.
  • Offer content expertise as a Subject Matter Expert to both HACC teams and business support.
  • Drive continuous improvement across the Home and Community Care and Business Support streams.
  • Coordinate projects related to system and quality management initiatives.
  • Engage with other Uniting teams to streamline processes, eliminate duplication, and foster continuous improvement.
  • Oversee change control and version upgrade activities, ensuring smooth communication and collaboration with stakeholders.
  • Participate in quality management systems and processes.

Qualifications and Experience:

  • New graduate looking for an opportunity to gain experience in Systems Coordination/Or a minimum of three (3) years’ experience in a similar role.
  • Strong written and verbal communication skills with a systematic, organised, and thorough approach.
  • Ability to navigate complex organisational structures and manage influence-based relationships.
  • Deep understanding of the Aged Care industry, with particular expertise in home & community care.
  • Strong Excel skills and good knowledge and capability with Data Analytics
  • In-depth knowledge of client management systems.
  • A demonstrated passion for social change and commitment to supporting the most disadvantaged.

Desirable:

  • Postgraduate qualifications in a related field.
  • Knowledge and experience with AlayaCare, Clinical Manager or other Client Management Systems

To review the role responsibilities in greater detail please review the comprehensive Position Description by clicking on the link below 

 PD - Systems Coordinator.

What We Offer You

  • A rewarding career with a leading human services organisation.
  • Up to $18,550 NFP salary packaging available.
  • Access to our U rewards program with exclusive discounts.
  • Flexible work hours for work-life balance.
  • Access to Fitness Passport – Live your best life.
  • A supportive and inclusive and collaborative work environment.
  • Opportunities for professional growth.
  • Purchase of additional leave.

How to apply:  Send your CV and a brief cover letter highlighting why this role appeals to you - Applications reviewed upon receipt.

Why Uniting? At Uniting, we’re committed to being a force for social good, delivering compassionate care to those who need it most. Join us in our mission to support positive change and make a meaningful impact in the lives of the most vulnerable.

Apply now to bring your expertise in systems coordination to a role with real purpose.

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

 
We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.
 
Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.
 
Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work. 
 
Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Employment with Uniting is subject to satisfactory background checks which may include a national police check, reference checks, working with children checks, and NDIS checks.

 
 

  • Systems Coordinator

    1 month ago

    Parramatta, Australia Uniting Full time

    **Systems Coordinator**: - Full-time | Permanent_ - Based in Parramatta CBD | Hybrid model (3 days in office, 2 days from home)_ **Key Responsibilities**: - Act as the primary contact for Home & Community Care teams, supporting the use of the client management system. - Develop, monitor, and uphold system policies, procedures, and instructions. - Promote...

  • Financial Systems Coordinator

    4 weeks ago

    North Parramatta, New South Wales, Australia Catholic Education Full time

    The Catholic Education organization is seeking a highly skilled Financial Systems Coordinator to join their team.About the OpportunityThis is an exciting opportunity for a motivated individual to work with our TechnologyOne system, providing administration and security for Enterprise & System applications.Key ResponsibilitiesDevelop and maintain finance...

  • System Support Lead

    2 months ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Homes NSW- Location: Parramatta, NSW, AU, 2150- Req ID: 69973**System Support Lead - Salesforce** **Parramatta Location** **Full Time Permanent Role** **Salary - $120,859-$133,183 (plus super)** **Your role** With an overall goal to provide streamlined services to ensure the needs of those who use Housing Services are met, this role will...

  • Recruitment Coordinator

    2 months ago

    Parramatta, Australia Cater Care Full time

    We are excited to announce an exceptional opportunity to join Cater Care Australia as a Recruitment Coordinator based in Parramatta. Join our dynamic team and play a pivotal role in sourcing top talent for our organisation. Work for a market leader with a talented & friendly team. Opportunity for career development and progression Hybrid working ...

  • Logistics Coordinator

    6 months ago

    Parramatta, Australia Programmed Skilled Workforce Full time

    Competitive remuneration package - Pemulwuy Location with onsite parking - 12-month contract role with leave accrual PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing...

  • Marketing Coordinator

    6 months ago

    Parramatta, Australia sharonbennie Full time

    $70K + S - $80,000 Package - Parking provided - Based in Parramatta - **$70K + S - $80,000 Package**: - **Full handover provided from exiting Coordinator**: - **Based in Parramatta** **Our Client** Our client is a Top-tier Commercial / Industrial Property agency dominating in the Western Suburbs of Sydney. Well established and highly successful, the...

  • Marketing Coordinator

    6 months ago

    Parramatta, Australia Sharon Bennie - Specialist Property Recruitment Full time

    $70K + S - $80,000 Package - Parking provided - Based in Parramatta - **$70,000 - $80,000 Package**: - **Full handover provided from exiting Coordinator**: - **Based in Parramatta** **Our Client** Our client is a Top-tier Commercial / Industrial Property agency dominating in the Western Suburbs of Sydney. Well established and highly successful, the...

  • Marketing Coordinator

    6 months ago

    Parramatta, Australia sharonbennie Full time

    $70K + S - $80,000 Package - Parking provided - Based in Parramatta - **$70,000 - $80,000 Package**: - **Full handover provided from exiting Coordinator**: - **Based in Parramatta** **Our Client** Our client is a Top-tier Commercial / Industrial Property agency dominating in the Western Suburbs of Sydney. Well established and highly successful, the...

  • Coordinator

    6 months ago

    Parramatta, Australia iCare Full time

    **Parramatta** - 8 Month Fixed Term Contract with a 35-hour working week - 17.5% annual leave loading and flex leave - Hybrid working environment, offering starting salary of $106,025 **About the Role** In this role you will ensure a person centred, timely, high quality and cost-effective service is coordinated and provided to meet...

  • Recruitment Coordinator

    2 months ago

    Parramatta, Australia Cater Care Australia Cater Care Services Full time

    **Introduction**: We are excited to announce an exceptional opportunity to join Cater Care Australia as a Recruitment Coordinator based in Parramatta. Join our dynamic team and play a pivotal role in sourcing top talent for our organisation. **Description**: Work for a market leader with a talented & friendly team. Opportunity for career development and...

  • Project Coordinator

    6 months ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Corporate Services- Location: Parramatta, NSW, AU, 2150- Req ID: 63747**Project Coordinator** **Information and Digital services** - Temporary 12 months X 4 - Flexible/hybrid work option - Industry leading training with ongoing career development and support - Generous leave entitlements including flex leave - Salary $ 106,025 - $ 117,363 + Super...

  • Support Coordinator/recovery Coach

    6 months ago

    Parramatta, Australia One Door Mental Health Full time

    **One Door Mental Health (ODMH) is looking for a Support Coordinator/Recovery Coaches to join our incredible team in Parramatta, Burwood and Campbelltown. We have full-time and part-time opportunities available.** **About One Door** One Door Mental Health is a leading for purpose service provider for those living with mental illness, their families and...

  • Pricing Coordinator

    6 months ago

    Parramatta, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery Australia (HCA) is a global brand providing a variety of mining and construction machinery for customers. At the heart of our business and trusted and reliable equipment lies a team of talented and dedicated people committed to providing industry-leading machinery and support solutions. **About the Role** Our...

  • Construction Coordinator

    1 month ago

    Parramatta, Australia Endeavour Energy Full time

    There’s never been a better time to be in energy. And there’s never been a more exciting time to be at Endeavour Energy. More than 2.7 million people across New South Wales rely on us every day for the supply of safe and reliable power to their homes and businesses. We employ more than 1,700 people across our catchment, making us one of the largest...

  • Office Coordinator

    6 months ago

    Parramatta, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent**Work Mode**: - Office**Industry**: - Admin & Secretarial**Location**: - Parramatta - New South Wales**Salary**: $70,000.00 - $80,000.00 Yearly **Reference**: - BH-26633Our client is headquartered in Melbourne, Australia, with sales and service offices spanning across Australia and New Zealand, alongside international...

  • People Services Coordinator

    6 months ago

    Parramatta, Australia Uniting Full time

    People Services Coordinator - Part Time Permanent Position - Flexible Hybrid work model - Parramatta CBD as a base - You will be joining an innovative, agile, supportive team - Have access to superb Not-for-Profit benefits - an extra $16k tax free+++ - Ideas and solutions are key and always welcome - we listen! - **We are bold, imaginative, respectful and...

  • Marketing Coordinator

    6 months ago

    Parramatta, Australia Sharon Bennie - Specialist Property Recruitment Full time

    $70K + S - $80,000 Package - Parking provided - Based in Parramatta - **$70,000 - $80,000 Package**: - **Full handover provided from exiting Coordinator**: - **Based in Parramatta** **Our Client** Our client is a Top-tier Commercial / Industrial Property agency dominating in the Western Suburbs of Sydney. Well established and highly successful, the...

  • Master Power Systems Engineer

    2 months ago

    North Parramatta, New South Wales, Australia Hatch Full time

    About the RoleHatch is seeking a highly skilled Master Power Systems Engineer to join its team of experts in the energy sector. The successful candidate will have a strong background in electrical engineering and power system analysis, with experience in coordinating studies and planning electrical connections.The ideal candidate will possess excellent...

  • Research Coordinator/ Data Practitioner

    4 weeks ago

    Parramatta, Australia Talenza Full time

    Our NSW Government client is hiring for a highly capable Research Coordinator/ Data Practitioner. The successful candidate will have a combination of data analysis skills, coordinating data requests and an ability to adapt to understand cultural ways of working with diverse groups. NSW Government experience within the Construction space is required for this...

  • Care Coordinator

    7 days ago

    Parramatta, Australia Bolton Clarke Full time

    $15,900 Salary packaging + $2,650 meal & entertainment allowance - Permanent Full Time | Monday to Friday - Bolton Clarke has been selected as an Employer of Choice in 2023 and 2024! We’re currently looking for a permanent full time Care Coordinator to join our Home and Community Care team based in **Parramatta.** **About Us** Bolton Clarke is...