Current jobs related to Collection and Hardship Officer - Noble Park - RACV

  • Hardship and Collections Consultant

    5 months ago

    Bedford Park, Australia Westpac Group Full time

    **Hardships and Collections Officer** **Support Customers in moments that matter.** **How will I help?** Customer Solutions is investing to build a future fit workforce to support customers in the moments that matter. It is about being your best. It is about building blocks for your career and supporting you to grow. We are investing in your success for...

  • Collections Officer

    5 months ago

    Wetherill Park, Australia SMS Professional Full time

    Hybrid - $70K + Super - Profit share This busy stable company with its head office in Western Sydney has a great opportunity for an experienced Collections Officer to join their team. The role will see you looking after your own portfolio of accounts undertaking the following duties: - Collection of deliquent accounts - Monitor arrangements and put...

  • Hardship & Collections Consultant

    5 months ago

    Bedford Park, Australia TR3 Recruitment Full time

    Are you a solutions-focussed, customer service superstar looking for an opportunity with one of Australia’s largest banks? We are currently recruiting individuals to join a passionate and empathetic team working with customers experiencing hardship. - Full time hours rostered across Mon-Sat | 8am-9pm - Significant training, support & development...

  • Expression of Interest

    5 months ago

    Bedford Park, Australia Westpac Group Full time

    **Hardship and Collections Consultant - Contractor** **Support Customers in moments that matter.** **How will I help?** Customer Solutions is investing to build a future fit workforce to support customers in the moments that matter. It is about being your best. It is about building blocks for your career and supporting you to grow. We are investing in...

  • Expressions of Interest

    6 months ago

    Bedford Park, Australia Westpac Group Full time

    **Hardships and Collections Consultant - Contractor** **Support Customers in moments that matter.** **How will I help?** Customer Solutions is investing to build a future fit workforce to support customers in the moments that matter. It is about being your best. It is about building blocks for your career and supporting you to grow. We are investing in...

  • Contact Centre Representative

    5 months ago

    Noble Park, Australia The Salvation Army Full time

    Number of Positions Available: 2 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...

  • Debt Collections Officer

    5 months ago

    Horsley Park, Australia Alexander Appointments Full time

    Opportunity to work from home 1-2 days a week once fully trained - $40 per hour + Super | Monday to Friday Ongoing work - Horsley Park Location | On site parking | Own transport essential **Debt Collections Officer** - Opportunity to work from home 1-2 days a week once fully trained - $40 per hour + Super | Monday to Friday Ongoing work - Horsley Park...

  • Senior Accounts Receivable Officer

    1 month ago

    Noble Park, Victoria, Australia Nationwide Group Full time

    {"title": "Accounts Receivable Officer", "description": "About the RoleWe are seeking a highly motivated Accounts Receivable Officer to join our finance team at Nationwide Group, a leading provider of emergency roadside assistance and specialist towing and transport solutions in Australia.The ideal candidate will be responsible for all aspects of the...

  • Senior Accounts Receivable Officer

    1 month ago

    Noble Park, Victoria, Australia Nationwide Group Full time

    {"title": "Accounts Receivable Officer", "description": "About the RoleWe are seeking a highly motivated Accounts Receivable Officer to join our finance team at Nationwide Group, a leading provider of emergency roadside assistance and specialist towing and transport solutions in Australia.The ideal candidate will be responsible for all aspects of the...

  • Offsider

    5 months ago

    Noble Park, Australia The Salvation Army Full time

    Number of Positions Available: 2 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...

  • Senior Accounts Receivable Officer

    1 month ago

    Noble Park, Victoria, Australia Nationwide Group Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Accounts Receivable Officer to join our finance team at Nationwide Group. As a key member of our team, you will be responsible for managing all aspects of the Accounts Receivable function, including invoicing, debt collection, and customer service.Key Responsibilities:Perform payment...

  • Sales Assistant

    5 months ago

    Noble Park, Australia The Salvation Army Full time

    Number of Positions Available: 2 Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is a Christian movement and...

  • Senior Accounts Receivable Officer

    1 month ago

    Noble Park, Victoria, Australia Nationwide Group Full time

    {"About the Role": "We are seeking a highly motivated Accounts Receivable Officer to join our finance team at Nationwide Group. Reporting to the Accounts Receivable team leader, the ideal candidate will be responsible for all aspects of the Accounts Receivable functions, including invoicing and debt collection. They will also have strong customer focus and...

  • Ft Sales Assistant

    4 months ago

    Noble Park, Australia The Salvation Army Full time

    Number of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...

  • Collections Specialist

    1 week ago

    Parramatta Park, Queensland, Australia Pepper Financial Services Group Full time

    About the RoleWe are seeking an experienced Collections Officer to join our team at Pepper Financial Services Group. As a Collections Officer, you will be responsible for ensuring the timely collection and maintenance of delinquent accounts related to our asset finance product.About YouTo succeed in this role, you will need:Demonstrated experience in a...

  • Senior Accounts Receivable Officer

    1 month ago

    Noble Park, Australia Nationwide Group Full time

    Join a dynamic and innovative team Work for a market leader in Roadside, Towing, & Transport solutions Great Facilities on site and convenient location in Noble Park About Us Nationwide Group is the largest provider of emergency roadside assistance and specialist towing and transport solutions in Australia. A subsidiary of RACV, we are a trusted partner...

  • Accounts Receivable/collections Officer

    5 months ago

    Macquarie Park, Australia Sharp & Carter Full time

    Attractive Salary - 4th September Ideal Start Date - Supportive team environment - Macquarie Park Location - Close to Public Transport **Position Description** With team fit and culture as a priority, this reputable organization is seeking an experienced and passionate Accounts Receivable Officer looking to develop their careers in this space. **About the...

  • Customer Support Specialist

    1 week ago

    Collingwood Park, Queensland, Australia Bank Australia Full time

    Customer Support Consultant OpportunityBank Australia is seeking a motivated and enthusiastic individual to join our Customer Support and Recoveries Team as a Customer Support Consultant. This permanent, full-time role will involve assisting customers faced with financial difficulty or hardship and helping to keep bad debt loss expense to acceptable...

  • Customer Support Specialist

    2 weeks ago

    Collingwood Park, Queensland, Australia Bank Australia Full time

    Role OverviewBank Australia is seeking a Customer Support Specialist to join our Customer Support and Recoveries Team. As a key member of our team, you will play a critical role in assisting customers who are experiencing financial hardship and helping to minimize bad debt loss expense.Key ResponsibilitiesIdentify and assist customers who are experiencing...

  • Driver - Vic Warehouse and Distribution Centre

    5 months ago

    Noble Park, Australia The Salvation Army Full time

    Number of Positions Available: 3 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...

Collection and Hardship Officer

4 months ago

Noble Park, Australia RACV Full time
  • RACV Noble Park Office
  • Permanent Full Time | Hybrid Working
  • Competitive Salary | Discounts on Selected RACV Products

Great things start here

RACV’s Finance Company is a dynamic, fast-paced, and fun environment in which to work. We have an exciting opportunity for a Collection and Hardship Officer to join our team to continue to provide a high level of service to our customers.

We offer a range of RACV benefits for our employees, such as:

  • A competitive salary
  • Hybrid working arrangement
  • A supportive company culture
  • Extensive and ongoing training
  • Free Roadside Assistance
  • Discount on RACV Insurance products & resort accommodation
  • Career development & Volunteering opportunities

About the Opportunity

As a Collection and Hardship Officer, reporting to the Team Leader, you will use your interpersonal skills to assist our members/debtors with their payment support needs. Through quality conversations and proactive thinking, you will assist in ensuring the protection of RACV Finance Company’s (RACVF) assets and member experience.

Your key responsibilities will be:

  • Proactive approach to the recovery of debt and management of the portfolio including Financial Hardship Assistance and appropriate alternatives for members/debtors.
  • In depth and quality conversations to protect member/debtor experience and business needs.
  • Collaborate with internal and external stakeholders to recover outstanding monies on secured and unsecured loans
  • Identify and combat potential losses in the loan portfolio within our legislative requirements.
  • Provide advice and assistance to internal customer service areas on collection procedures.

This could be just the right role for you?

You will need to be comfortable working in a fast-paced environment.

You will have a strong customer service focus with a genuine willingness to establish and maintain effective working relationships across the organisation.

Ideally you will be someone with an attention to detail, a positive mindset and have a passion for helping people with their financial circumstances when they need us the most.

What you’ll need to be successful:

  • “Can do” attitude
  • Empathetic approach in dealing with and understanding people’s financial circumstances
  • Strong ethical standards and customer service focus
  • Solid work ethic – Productivity targets met
  • Team player

The RACV Difference

We champion diversity, work inclusively, and believe every new voice brings brilliant new ideas. Ready to reach your full potential? Join our team, where the work is more meaningful and making a difference beyond the work matters.

Application process

You can learn more about the RACV at racv.com.au/about-racv/our-people/work-at-racv.

Submit your CV via the link below.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police check as a condition of employment.

How to apply:

  • Click Apply Now and log in to your Candidate Profile
    • If required, click Forgot your password to receive a link to reset
  • If you have not previously registered:
    • Click Create an account to apply for our career opportunities; or
    • Click Apply Now and create your Candidate Profile as part of your application