Hardship & Collections Consultant
7 months ago
Are you a solutions-focussed, customer service superstar looking for an opportunity with one of Australia’s largest banks? We are currently recruiting individuals to join a passionate and empathetic team working with customers experiencing hardship.
- Full time hours rostered across Mon-Sat | 8am-9pm
- Significant training, support & development opportunities
- Southern Adelaide Location
YOU | Bring your experience and passion for facilitating customer solutions to this great, flexible opportunity to work with one of Australia’s largest banking groups. Your compassion, empathetic nature and experience providing great service to customers, will see you helping customers in highly sensitive situations. Ideally you will also bring:
- High attention to detail, ability to work under pressure, adaptable to change.
- Empathetic nature and a genuine passion for helping others
- Experience in customer service, hospitality, retail, background, accounts payable or similar industry experience
- Contact centre experience or similar phone environment (desirable, but not essential)
THE ROLE | You will deliver an exceptional customer experience to customers experience hardship and in sensitive personal situations.
THE CLIENT | Our client has a strong National presence, offering a great support structure, flexible working conditions and a highly competitive product range. You will be joining an organisation with a strong emphasis on team environment, professional development and flexibility.
Interested? Click ‘Apply’ now, or for a more detailed conversation contact one of our team.
**Salary**: $35.00 - $37.00 per hour
Schedule:
- Day shift
**Experience**:
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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