Account Manager

2 months ago

Osborne Park, Australia Carbon Group Full time

Hi there, thanks for stopping by. We're glad to have gotten your attention, but we'll be thrilled when you apply.

We're on the hunt for a new member of our team. We're eager to find someone who is passionate about what they do, and is excited for a new journey with our fantastic firm.

About Carbon.
We’re not your average professional services firm. Carbon launched in 2014 with the goal to shake up the industry and change the level of service that small and medium business owners received. We combine all the core business services in the one place (from accounting to bookkeeping to finance to insurance and everything in between), bringing together some of the best experts in the industry so our clients can focus on doing more of what they love.

What it means to be a Carbonite.
Our Carbonites are our best asset, and we’ve grown from a small team of 13 people in a single office in Perth to over 300 Carbonites nationwide, with offices in multiple states. A key element in our plan of world domination is having the best people possible to help us along the way. This is where you come in.  

As our next Carbonite, you’ll be joining a team at multiple levels. You’ll be part of a team in your office, working with other talented people such as yourself. You’ll also be joining our national ranks, meaning you can easily tap into a knowledge base for a tricky question or to bounce ideas off of for the next team activity.

Empowering our Carbonites is a big part of our mission and vision, so we focus on helping our Carbonites learn and grow, developing their careers in the direction that they want to go in. 

About the role.

Our Insurance team is small, relaxed and collaborative. Based in our vibrant Osborne Park office, we work closely within our team, but also with our other divisions at Carbon. Carbon provides exceptional service to our clients, and our Account Managers are at the forefront of this. As a Carbon Account Manager, you’ll be communicating to your portfolio of clients daily, as well as applying your skills and experience to solve their problems and provide solutions. In a single day you’ll be juggling multiple balls, but you will always have the support of our high performing team behind you. You'll be managing your client's insurance accounts including processing renewals, claims management, policy document management and general client enquiries.

You’ll be perfect for the role if:

  • You love a bit of team banter and activities
  • You want to be part of the coolest firm in Australia
  • You’re keen to join a company that encourage you to define your own career path

So, why Carbon? What's the benefits?

  • Learning and development opportunities to shape your career, your way - want to learn a new skill or take a course? We're onboard
  • Mentorship and support from our leaders
  • Flexible working arrangements that support your work/life balance
  • Access to our benefits program from day one that can help you save money on everyday purchases, and tap into our wellbeing platform
  • Be part of a firm that values our community and is actively involved in giving back
  • Join a range of social events both within your team and the wider Carbon network

We're looking for someone with:

  • At least Australian Tier 1 accreditation (this is a must)
  • Minimum of 3 years’ experience in an Assistant Account Manager or (preferably) an Account Manager role 
  • Proven ability, experience and product knowledge in a full range of insurance products (both commercial and domestic) for SME clients
  • Confidence in using online insurer platforms
  • Experience of using WinBEAT would be a big plus
  • A desire to grow their career in the Insurance industry  
  • An outgoing personality and a client-centric mindset
  • Demonstrated experience working directly with clients 
  • Exceptional attention to detail
  • Excellent communication skills, both written and verbal
  • Ability to work in a team and autonomously

Ready to apply?

Great, we'd love to hear from you. Keep in mind that the desired skills and experience we listed above are all important components to this role, but that doesn't mean you need to tick every box to apply We're dedicated to building a diverse, inclusive and exciting team, so even if your past experience doesn't perfectly align with everything listed but you're passionate about this role and joining our firm, apply anyways. 

At Carbon, we know we’re at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. 

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