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Support Coordinator

3 months ago

Brisbane, Australia Maxxia Pty Ltd Full time

Plan Partners is Australia's trusted NDIS plan management and support coordination provider.

As a Support Coordinator you will share in our values such as Customer Always and Everyone Matters, providing our participants with ready access to supports so that they can live independently and achieve their goals.

There is no typical day in the life of a Support Coordinator, you may be involved in setting up service agreements, preparing plan reviews, conducting risk assessments, attending care team meetings and critically, providing support should issues arise.

You will have the freedom to plan your day, with a focus of providing support to your customers.

We will set you up for success with specialised training, regular coaching sessions, and an experienced team who will support you along the way.

What you will bring to the role:

  • You will be empathetic, resilient, have great time management skills and want to work in a people-focused culture.
  • A track record of success meeting productivity and activity targets
  • Proven experience in Portfolio and Stakeholder Management
  • A strong work ethic and resilience
  • A current and valid Australian driver’s license and well-maintained vehicle that meets current safety standards with fully comprehensive car insurance
  • NDIS Workers Screening Check and Working with Children/Working with Vulnerable People check as per State/Territory legislation will also be required.

What we can offer you:

  • Our strong people-first culture

  • Flexible/hybrid working to enhance your work/life balance

  • Novated lease benefits and discounts

  • 12 weeks Paid Parental leave and access to our Parents Portal

  • Exempt Employee Share Plan

  • Paid Income Protection Insurance under MMSG default Super plan

  • Access to a broad range of learning and development programs

  • Career break and volunteering leave

  • Access to Employee Assistance Program and annual Flu vaccination

  • Lifestyle Rewards program

As an employer who embraces Diversity, Equity & Inclusion, we hold a collective commitment to foster an environment where all differences are valued and respected. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.

Please note only shortlisted applicants will be contacted and all successful candidates will undergo a National Police check and credit checks and must provide a valid Working with Children check.