Support Coordinator

6 months ago

Brisbane, Australia Auscare Support Full time

Flexible hours - work from home
- Competitive hourly rate $65.00per/hr.
- Take your NDIS knowledge to the next level. Grow with us

WE WANT YOU Tired of working for someone else? Ready to take the next step and manage your own time on your own terms?

In response to the high demand for Support Coordination services we are actively recruiting in the following area:

- **Brisbane - QLD**

We are a vibrant group of individuals who love what we do and know why we do it: To ‘empower great futures for our clients and their families.’

**OUR COMPANY PILLARS** - Our team shares a common thread:
**ATTITUDE** - we are a force. We’re in your corner and have the grit and determination to get stuff done. Underneath the swagger you’ll find warmth, imagination, openness and solutions that delight and surprise.

**COLLABORATION** - we are respectful. We are one team and we believe in mutual respect. This means no politics or grandstanding, just communicating deeply and thoughtfully with each other, our clients (and everyone else).

**TRUTH-FULLNESS** - we pass the pub test. If we make a mistake, we’re happy to own it. We hope that this doesn’t happen too often, because we put the work in to do things right the first time. We have a clear picture of what is acceptable before we start.

**AMBITION** - we never settle. We are about achieving real outcomes for each other and those we support. We’re constantly learning, growing, striving and evolving so that we lift ourselves and each other to be best we can be.

**SIMPLICITY** - we are uncomplicated. Most things are complex, but we make them simple for ourselves and others. We set a clear vision from the start, resolve issues without fuss and if we need advice or assistance, we ask for it.

**COURAGE** - we dare to be different. We have the courage to take on big challenges because we’ve built the foundation to support each other. Together we have the guts to leap into the unknown and never leave anyone behind.

**PURPOSE** - We are on a mission. We aim to empower great futures for our clients and their families. We do this because we love it. We also know that when we assist others we help ourselves, our families our community and the world.

**EMPOWERMENT** - We are empowered. We operate with openness, encouragement, autonomy and possibility. We give each other the tools and resources to succeed and the space to learn. This way, we grow into roles and responsibilities that are great.

**INCLUSION** - We want you. If you like what we stand for, we want you too. We want you as a client, a team member and business partner and we want it to be long-term. We care about where you’re going and how we can help you get there.

**What we do**

Auscare Support offers Support Coordination, Plan Management, Budget Building, and Support Staff services to NDIS participants across Australia

Each day, our team of Independent Support Coordinators take a proactive, responsive, and outcome-focused approach to meet the high standards we set for service delivery.

Our team is not focused on meeting KPI’s, in fact, the number of clients they provide services to is carefully managed to ensure that their focus remains entirely on their clients.

**Why Auscare Support?**

We do the heavy lifting, we provide the scaffolding, the coaching, the systems and the NDIS registration - giving you more time to focus on what's important.
- Excellent remuneration and benefits, including a wellbeing program and a competitive hourly rate of $65per/hour for Support Coordination and $150per/hr for Specialist Coordination.
- We support you to expand on your existing skill set.
- Flexible working hours and work-life balance; with the ability to work from home or any location.
- Unique and personable culture - we are real people, and we operate with openness, encouragement and autonomy.

Please note this role is an Independent Contractor position, you will be required to manage all aspects of being an Independent Contractor including superannuation, tax requirements, and expenses, along with providing your own computer and phone, etc.

**The Role**

Our Support Coordinators assist people with a disability to build capacity to achieve their NDIS goals.

**What you will do**
- Take a holistic view by working effectively with the participant to coordinate, implement and maximise on identified NDIS plan goals.
- Build and maintain pro-active relationships with NDIS registered non-registered providers and mainstream community-based resources.
- Ensure mainstream services such as housing, health, justice and education meet their obligations.
- Monitor plan outcomes and expenditure.
- Deliver clear accurate and timely record keeping.

**Skills & Experience**
- Passionate & enthusiastic about the NDIS and it’s participants.
- Previous experience as a Support Coordinator OR strong experience in the NDIS Sector working with people with disabilities or case management.
- Excellent written and verbal comm

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