Care Coordinator

2 months ago

Brisbane, Australia JCICARE Support Services Full time

JCICARE SUPPORT SERVICES is a Registered service provider committed to providing exceptional, high quality individualized support tailored to our participants. We are seeking to employ suitable experienced care coordinator to join our team in Brisbane. Are you passionate about making a genuine difference in the lives of people living with a disability? This is a varied role, well-suited to a positive, autonomous and motivated professional with strong experience gained in the disability sector.

Successful individual will assist with day-to-day coordination of support for our NDIS participants.

Location: - Gympie road Chermside

**About You**:

- Patient and resilient
- Good computer knowledge and experience with Shift care and Zero.
- ability to work with little or no supervision.
- ability to work in a very fast-paced environment
- ability to manage to work under stress and pressure.
- commitment to the role and ability to work with little or no supervision.
- flexibility to the ever-changing participant needs
- have a sound knowledge of the NDIS Regulations and Standards
- creativity with support strategies
- must be a self-leader.

**Key Responsibilities**:

- Seamlessly input shifts and updates into the database.
- Assemble a dream team of skilled and qualified professionals, precisely matching them with the right time and location.
- Be the vital link between clients, carers, and staff, fostering strong connections.

Provide progress reports to NDIA on progress toward goals and outcomes
- A strong ability to manage the competing demands of a busy environment, prioritise tasks and work to deadlines.
- Demonstrated ability to be customer focused and results driven.
- A positive attitude towards people with disabilities and the willingness to work within JCI CARE’S Values and Code of Conduct in order to meet customer needs.
- Implement an effective onboarding process for new support workers, including training, and orientation and ensure documents are compliant.
- Coordinate support worker rostering to ensure efficient allocation of resources and optimal participant outcomes.
- Provide ongoing mentorship and support to support workers, fostering their professional development and growth.
- Organize and manage all Participants and Staff documents in Microsoft One-Drive.
- Experience using Shift Care CRM for Rostering and Record Management.
- Facilitate the onboarding process for new participants, developing personalized support plans in collaboration with stakeholders.
- Conduct regular check-ins with participants to assess their satisfaction, address concerns, and update support plans as needed.
- Act as a mediator in resolving conflicts between support workers and participants/stakeholders, employing effective communication and conflict resolution strategies.
- Address any grievances or disputes promptly and impartially, promoting a positive and supportive work environment.
- Uphold and promote JCICARE Support Services values and culture, fostering a workplace environment characterised by teamwork, respect, and inclusivity.
- Lead by example and encourage staff adherence to organizational values and standards of conduct.
- Conduct thorough investigations into incidents involving participants or support workers, ensuring compliance with NDIS regulations and guidelines.
- Prepare and submit incident reports to relevant stakeholders, documenting findings and proposed corrective actions.
- Schedule and facilitate regular meetings with participants, families, support workers, and other stakeholders to discuss care plans, goals, and concerns.
- Prepare agendas, lead discussions, and follow up on action items to ensure effective communication and collaboration.
- Happy to Participate in an on-call rotation to provide 24/7 availability for emergencies or urgent matters, responding promptly to after-hours calls and incidents.
- Generate comprehensive participant reports summarizing progress, challenges, and changes to support plans.
- Maintain regular communication with participants, families, and stakeholders, providing updates, soliciting feedback, and addressing concerns.
- Collaborate closely with SIL Team Leaders to coordinate support services and accommodation arrangements effectively.
- Provide guidance and support to SIL Team Leaders, assisting with staffing issues, care plans, and other operational matters.
- Implement strategies to promote our services and attract new participants to our programs.
- Collaborate with marketing and outreach teams to create targeted campaigns and initiatives aimed at increasing participant sign-ups.
- Participate in outreach activities, such as community events, workshops, and presentations, to raise awareness about our services and generate interest among potential participants.
- Engage in Adhoc duties as assigned

JCICARE Support Services will offer incentives or bonuses for successful participant sign-ups.

**Skills, Qualifications and Experience**:

- Minimum of Ce

  • Care Coordinator

    7 months ago

    Brisbane, Australia All Aged Care Full time

    **Due to expansion we have a HCP Coordinator position in Brisbane available now.** **About the Company**: This opportunity is working for All Aged Care, an approved home care provider who has been providing quality in-home services for 23 years in SE QLD. We are a non-profit organisation who pride ourselves on delivering tailored services which exceed...

  • Home Care Package Coordinator

    7 months ago

    Brisbane, Australia All Aged Care Full time

    We have a position available for a **Home Care Package Coordinator.** You will have a minimum of 1 years home care package coordination experience and genuinely enjoy making a difference to older peoples lives. Building good relationships with clients, their families and other health professionals, you will be responsible for the coordination, care planning...

  • Home Care Package Coordinator

    7 months ago

    Brisbane, Australia All Aged Care Full time

    Are you an **experienced Home Care Package Coordinator?** Are you looking for a diverse role in a smaller non-profit community care organisation with a great team culture? As a not-for profit organisation, employees enjoy taking home more money in their pay. We are seeking someone who has demonstrated experience as a **Home Care Package Coordinator** who...

  • Home Care Package Coordinator

    7 months ago

    Brisbane, Australia All Aged Care Full time

    Are you an **experienced Home Care Package Coordinator?** Are you looking for a diverse role in a smaller non-profit community care organisation with a great team culture? As a not-for profit organisation, employees enjoy taking home more money in their pay. We are seeking someone who has demonstrated experience as a **Home Care Package Coordinator** who...

  • Care Coordinator Lead

    1 month ago

    Brisbane, Queensland, Australia St Vincent's Care Services Full time

    At St Vincent's Care Services, we are seeking a skilled Care Coordinator Lead to join our dedicated team at Kangaroo Point. This role offers the opportunity to make a meaningful difference in the lives of residents by providing exceptional care and support.About UsWe are a leading Catholic provider of Aged Care Services in Australia, with a commitment to...

  • Travel Coordinator

    2 months ago

    Brisbane, Australia Cater Care Full time

    Welcome to Cater Care Australia, a leading provider of hospitality and catering services nationwide. We are currently seeking a dedicated Travel Coordinator to join our CCS Operations team in Brisbane. This is an exciting opportunity for an experienced professional to play a key role in our Administration department on a permanent, full-time basis. If you...

  • Care Coordinator for Aged Care Clients

    4 weeks ago

    Brisbane, Queensland, Australia Southern Cross Care Queensland Full time

    Southern Cross Care Queensland (SCCQ) is seeking a compassionate and qualified Care Coordinator to assist our Aged Care Clients living in the Ipswich and Logan areas.About the RoleAs a Care Coordinator, you will work closely with our Care Managers to deliver a personalised support service to ensure our high care clients live their best lives. Your genuine...

  • Family Day Care Coordinator

    1 week ago

    Brisbane, Australia Excellence In Care Family Day Care Scheme Full time

    **Family Day Care Coordinator** Excellence in Care family day care service provides excellence in early childhood education and care by supporting and guiding our educators. We are committed to embodying best practices for children, their families and educators. We advocate collaboration within our community to support and strengthen each individual...

  • Care Coordinator

    1 month ago

    Brisbane, Queensland, Australia Regis Aged Care Full time

    Join a Collaborative Team at Regis Aged CareRegis Aged Care offers a fulfilling career opportunity as a Care Coordinator in our Maroochydore home. Located just 7 minutes from the heart of the Sunshine Coast beachfronts, this Regis home is set amongst well-tended lawns, palm trees, verandas, sunny courtyards and a large outdoor area shaded beneath sails.About...

  • Care Coordinator for Virtual Health Services

    2 weeks ago

    Brisbane, Queensland, Australia Mclean Care Full time

    Job OverviewMclean Care is seeking a skilled and compassionate Care Coordinator to join our team as a Virtual Care Facilitator. In this role, you will play a vital part in enhancing the lives of vulnerable individuals by providing support and empowering them to live independent and healthy lives through virtual healthcare services.Key Responsibilities:To...

  • Care Coordinator

    2 months ago

    Brisbane, Australia Right at Home Full time

    **Description**: Right at Home Brisbane North And South, a leading provider of care services in the Aged Care and Disability Care Sector, is currently searching for an enthusiastic and dedicated Full-Time Care Coordinator to join our dynamic team. This is a fantastic opportunity for individuals looking to advance their career and make a meaningful impact in...

  • Chsp Coordinator

    7 months ago

    Brisbane, Australia All Aged Care Full time

    Are you an **experienced CHSP Coordinator?** Are you looking for a diverse role in a smaller non-profit community care organisation with a great team culture? As a not-for profit organisation, employees enjoy taking home more money in their pay. We are seeking someone who has demonstrated experience as either a **CHSP Coordinator or Home Care Package...

  • Service Coordinator

    7 months ago

    Brisbane, Australia Accord Care Full time

    **Accord Care Qld Pty Ltd.** We have an amazing opportunity for a confident, experienced coordinator to join our team at Accord Care. This role will enable you to utilise your skills in the coordination of disability and mental health support services across southeast Brisbane. Ideally you will be a resilient, committed individual with a sound understanding...

  • Care Coordinator

    4 months ago

    Brisbane, Australia Help at Hand Support Services Full time

    **Job description** **Help at Hand Support Services ‘HAHS’ is a specialist disability support provider that is passionate about helping empower our participants to live their best life. We provide support services to NDIS participants.** **Ref: Care Coordinator** **Help at Hand Support Services ‘HAHS’ **is a specialist disability support provider...

  • Chronic Care Nurse

    7 months ago

    Brisbane, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...

  • Care Coordinator

    6 months ago

    Brisbane, Australia JCICARE Support Services Full time

    JCICARE SUPPORT SERVICES is a Registered service provider committed to providing exceptional, high quality individualized support tailored to our participants. We are seeking to employ suitable experienced care coordinator to join our team in Brisbane. Are you passionate about making a genuine difference in the lives of people living with a disability? This...

  • Care Coordinator

    6 months ago

    Brisbane, Australia Medibank Full time

    **Your career in healthcare made **_personal_** At Medibank we’ve recently unified our health services under one brand - **Amplar Health.** With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia...

  • Sales Support Coordinator

    2 months ago

    Brisbane, Australia Cater Care Australia Cater Care Services Full time

    **Introduction**: As a Sales Support Coordinator at Cater Care Australia, you will play a vital role in supporting the Business Development department in Brisbane. This permanent, full-time position requires a proactive and organised individual who is passionate about delivering exceptional administrative support. **Description**: Excellent Career...

  • Sales Support Coordinator

    2 months ago

    Brisbane, Australia Cater Care Full time

    As a Sales Support Coordinator at Cater Care Australia, you will play a vital role in supporting the Business Development department in Brisbane. This permanent, full-time position requires a proactive and organised individual who is passionate about delivering exceptional administrative support. Excellent Career Opportunity Pathway to Business Development...

  • Sales Support Coordinator

    3 months ago

    Brisbane, Australia Cater Care Australia Cater Care Services Full time

    **Introduction**: Excellent Career Opportunity - potential pathway to BDM Opportunity for Travel Autonomous Hybrid role Cater Care Australia is seeking a dynamic and motivated Sales Support Coordinator to join our team in Brisbane. As a key member of the Business Development department, you will play a pivotal role in supporting our sales team and...