Care Coordinator

5 months ago

Brisbane, Australia JCICARE Support Services Full time

JCICARE SUPPORT SERVICES is a Registered service provider committed to providing exceptional, high quality individualized support tailored to our participants. We are seeking to employ suitable experienced care coordinator to join our team in Brisbane. Are you passionate about making a genuine difference in the lives of people living with a disability? This is a varied role, well-suited to a positive, autonomous and motivated professional with strong experience gained in the disability sector.

Successful individual will assist with day-to-day coordination of support for our NDIS participants.

Location: Hybrid - Both Remote and Office

**About You**:

- Patient and resilient
- Good computer knowledge and experience with Shift care and Zero.
- ability to work with little or no supervision.
- ability to work in a very fast-paced environment
- ability to manage to work under stress and pressure.
- commitment to the role and ability to work with little or no supervision.
- flexibility to the ever-changing participant needs
- have a sound knowledge of the NDIS Regulations and Standards
- creativity with support strategies
- must be a self-leader.

**Key Responsibilities**:

- Seamlessly input shifts and updates into the database.
- Assemble a dream team of skilled and qualified professionals, precisely matching them with the right time and location.
- Be the vital link between clients, carers, and staff, fostering strong connections.

Provide progress reports to NDIA on progress toward goals and outcomes
- A strong ability to manage the competing demands of a busy environment, prioritise tasks and work to deadlines.
- Demonstrated ability to be customer focused and results driven.
- A positive attitude towards people with disabilities and the willingness to work within JCI CARE’S Values and Code of Conduct in order to meet customer needs.
- Implement an effective onboarding process for new support workers, including training, and orientation and ensure documents are compliant.
- Coordinate support worker rostering to ensure efficient allocation of resources and optimal participant outcomes.
- Provide ongoing mentorship and support to support workers, fostering their professional development and growth.
- Organize and manage all Participants and Staff documents in Microsoft One-Drive.
- Experience using Shift Care CRM for Rostering and Record Management.
- Facilitate the onboarding process for new participants, developing personalized support plans in collaboration with stakeholders.
- Conduct regular check-ins with participants to assess their satisfaction, address concerns, and update support plans as needed.
- Act as a mediator in resolving conflicts between support workers and participants/stakeholders, employing effective communication and conflict resolution strategies.
- Address any grievances or disputes promptly and impartially, promoting a positive and supportive work environment.
- Uphold and promote JCICARE Support Services values and culture, fostering a workplace environment characterised by teamwork, respect, and inclusivity.
- Lead by example and encourage staff adherence to organizational values and standards of conduct.
- Conduct thorough investigations into incidents involving participants or support workers, ensuring compliance with NDIS regulations and guidelines.
- Prepare and submit incident reports to relevant stakeholders, documenting findings and proposed corrective actions.
- Schedule and facilitate regular meetings with participants, families, support workers, and other stakeholders to discuss care plans, goals, and concerns.
- Prepare agendas, lead discussions, and follow up on action items to ensure effective communication and collaboration.
- Happy to Participate in an on-call rotation to provide 24/7 availability for emergencies or urgent matters, responding promptly to after-hours calls and incidents.
- Generate comprehensive participant reports summarizing progress, challenges, and changes to support plans.
- Maintain regular communication with participants, families, and stakeholders, providing updates, soliciting feedback, and addressing concerns.
- Collaborate closely with SIL Team Leaders to coordinate support services and accommodation arrangements effectively.
- Provide guidance and support to SIL Team Leaders, assisting with staffing issues, care plans, and other operational matters.
- Implement strategies to promote our services and attract new participants to our programs.
- Collaborate with marketing and outreach teams to create targeted campaigns and initiatives aimed at increasing participant sign-ups.
- Participate in outreach activities, such as community events, workshops, and presentations, to raise awareness about our services and generate interest among potential participants.
- Engage in Adhoc duties as assigned

JCICARE Support Services will offer incentives or bonuses for successful participant sign-ups.

**Skills, Qualifications and Experience**:

- Minim

  • Care Coordinator

    5 months ago

    Brisbane, Australia All Aged Care Full time

    **Due to expansion we have a HCP Coordinator position in Brisbane available now.** **About the Company**: This opportunity is working for All Aged Care, an approved home care provider who has been providing quality in-home services for 23 years in SE QLD. We are a non-profit organisation who pride ourselves on delivering tailored services which exceed...

  • Care Coordinator

    4 weeks ago

    Brisbane, Queensland, Australia Prestige InHome Care Full time

    About the RolePrestige InHome Care is seeking a skilled Care Coordinator to join our team on the Sunshine Coast. As a key member of our service coordination team, you will play a vital role in delivering person-centred care coordination to our clients.Key ResponsibilitiesAttend consultation visits and conduct intake assessments to understand client...

  • Care Coordinator

    4 weeks ago

    Brisbane, Queensland, Australia Prestige InHome Care Full time

    About the RoleWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Prestige Inhome Care. As a Care Coordinator, you will play a vital role in delivering person-centred care coordination to our clients, ensuring their needs are met and their lives are improved.Key ResponsibilitiesAttend consultation visits and conduct intake...

  • Care Coordinator

    4 weeks ago

    Brisbane, Queensland, Australia Prestige InHome Care Full time

    About Prestige InHome CareWe are a family-owned and operated care provider dedicated to delivering person-centered care to our clients. With over 20 years of experience, we have established a reputation for excellence in home care services.Job Title: Case ManagerWe are seeking a skilled and compassionate Case Manager to join our team. As a Case Manager, you...

  • Care Coordinator

    4 weeks ago

    Brisbane, Queensland, Australia Aged Care Homes Full time

    About the RoleRegis Redlynch is seeking a dedicated individual to lead the design and implementation of a high-quality calendar of meaningful activities and events. As a Care Coordinator, you will be responsible for supporting and coordinating staff, volunteers, and community engagement to enhance the physical, intellectual, emotional, cultural, and social...

  • Care Coordinator for Aged Care Services

    3 weeks ago

    Brisbane, Queensland, Australia Prestige InHome Care Full time

    About the RoleWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Prestige Inhome Care. As a Care Coordinator, you will play a vital role in delivering person-centred care coordination to our clients, ensuring their needs are met and their lives are improved.Key ResponsibilitiesAttend consultation visits and conduct intake...

  • Care Coordinator for Aged Care Services

    3 weeks ago

    Brisbane, Queensland, Australia Prestige InHome Care Full time

    About the RoleWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Prestige Inhome Care. As a Care Coordinator, you will play a vital role in delivering person-centred care coordination to our clients, ensuring their needs are met and their wellbeing is supported.Key ResponsibilitiesAttend consultation visits to understand...

  • Nurse Care Coordinator

    5 days ago

    Brisbane, Queensland, Australia Regis Aged Care Full time

    About This OpportunityWe have an exciting opportunity for an experienced Registered Nurse to join our team at Regis Whitfield, a warm and welcoming aged care home in a picturesque location.We are seeking a dedicated and compassionate nurse who is passionate about delivering high-quality care to our residents.As a Registered Nurse, you will play a key role in...

  • Nurse Care Coordinator

    3 weeks ago

    Brisbane, Queensland, Australia Aged Care Homes Full time

    About the RoleWe are seeking a dedicated and compassionate Nurse Care Coordinator to join our team at Regis Aged Care Homes. As a key member of our healthcare team, you will be responsible for delivering exceptional care outcomes to our residents.Your Key ResponsibilitiesLead the coordination and delivery of person-centred care to our residents.Develop and...

  • Nurse Care Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Regis Aged Care Full time

    About the RoleWe are seeking a skilled Registered Nurse to join our team at Regis Aged Care. As a Nurse Care Coordinator, you will be responsible for leading exceptional care outcomes and coordinating the delivery of person-centred care.Key ResponsibilitiesDevelop comprehensive care plans and conduct thorough assessments of needs and preferences.Implement...

  • Home Care Package Coordinator

    5 months ago

    Brisbane, Australia All Aged Care Full time

    We have a position available for a **Home Care Package Coordinator.** You will have a minimum of 1 years home care package coordination experience and genuinely enjoy making a difference to older peoples lives. Building good relationships with clients, their families and other health professionals, you will be responsible for the coordination, care planning...

  • Home Care Package Coordinator

    5 months ago

    Brisbane, Australia All Aged Care Full time

    Are you an **experienced Home Care Package Coordinator?** Are you looking for a diverse role in a smaller non-profit community care organisation with a great team culture? As a not-for profit organisation, employees enjoy taking home more money in their pay. We are seeking someone who has demonstrated experience as a **Home Care Package Coordinator** who...

  • Home Care Package Coordinator

    5 months ago

    Brisbane, Australia All Aged Care Full time

    Are you an **experienced Home Care Package Coordinator?** Are you looking for a diverse role in a smaller non-profit community care organisation with a great team culture? As a not-for profit organisation, employees enjoy taking home more money in their pay. We are seeking someone who has demonstrated experience as a **Home Care Package Coordinator** who...

  • Nurse Care Coordinator

    3 weeks ago

    Brisbane, Queensland, Australia Aged Care Homes Full time

    Your OpportunityAt Aged Care Homes, we value the importance of our clinical staff in delivering exceptional care to our residents.We have a dedicated leadership team and a strong Clinical Support Specialist team to support the best care outcomes.Our Continuity of Carer model ensures a more holistic approach to care, allocating the same carer to the same...

  • Clinical Care Coordinator

    1 day ago

    Brisbane, Queensland, Australia Aged Care Homes Full time

    Clinical Care Coordinator - Aged Care Homes BrisbaneAbout Regis LutwycheWe are a contemporary aged care home located in the inner north suburb of Brisbane, offering an extra layer of choice and services for our residents.Job SummaryThis is an opportunity to join our passionate country-wide team of caring professionals dedicated to making a meaningful impact...

  • Nurse Care Coordinator

    4 weeks ago

    Brisbane, Queensland, Australia Regis Aged Care Full time

    About the RoleWe are seeking a dedicated and compassionate Nurse Care Coordinator to join our team at Regis Aged Care. As a key member of our clinical team, you will be responsible for delivering high-quality care to our residents, working collaboratively with our carers and other healthcare professionals to ensure the best possible outcomes.Key...

  • Travel Coordinator

    2 weeks ago

    Brisbane, Australia Cater Care Full time

    Welcome to Cater Care Australia, a leading provider of hospitality and catering services nationwide. We are currently seeking a dedicated Travel Coordinator to join our CCS Operations team in Brisbane. This is an exciting opportunity for an experienced professional to play a key role in our Administration department on a permanent, full-time basis. If you...

  • Registered Nurse

    3 weeks ago

    Brisbane, Queensland, Australia Regis Aged Care Full time

    About the RoleWe are seeking a Registered Nurse to join our team at Regis Aged Care. As a Care Coordinator, you will be responsible for leading exceptional care outcomes through the coordination and delivery of person-centred care.Your Key ResponsibilitiesLead exceptional care outcomes, through the coordination and delivery of person-centred care.Oversight...

  • Nurse Care Coordinator

    3 weeks ago

    Brisbane, Queensland, Australia Aged Care Homes Full time

    About the RoleWe are seeking a dedicated and compassionate Registered Nurse to join our team at Regis Lodges on George. As a Registered Nurse, you will play a vital role in providing high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Key ResponsibilitiesLead exceptional care outcomes through the coordination and...

  • Nurse Care Coordinator

    3 weeks ago

    Brisbane, Queensland, Australia Aged Care Homes Full time

    About the RoleWe are seeking a dedicated and compassionate Registered Nurse to join our team at Regis Lodges on George. As a Registered Nurse, you will be responsible for providing high-quality care to our residents, working collaboratively with the care team to ensure their physical, emotional, and social needs are met.Key ResponsibilitiesLead exceptional...