Event Execution Sales Support

3 weeks ago

Melbourne, Australia TENNIS AUSTRALIA Full time

Tennis Australia (TA) is one of the largest sport’s governing body, entertainment and sports rights-holder, and media production houses in Asia-Pacific. We are made of passionate and talented people who reimagine each year how we can be better and deliver a more unique and premium AO experience for player, fans and consumers. The Australian Open will be back in full swing this summer and we’re looking for Event Execution Sales Support to join our team on a fixed term contract until February 2025.

Tennis is a sport that is open for all, and we want our team to reflect the communities we work and play in. Diversity in our Tennis community and our workplace is a strength and a pillar of our sport. We take great pride in providing a working environment that allows people to be their authentic self and offers the flexibility that our people need to thrive both at work and at home.

Fostering a workplace that is diverse and equitable is a high priority for Tennis Australia. We strongly encourage women, Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a disability and people from culturally diverse backgrounds to apply.

If you need assistance or adjustments to fully participate in the application process, please contact recruit@tennis.com.au.

About the role

Reporting to the Sales Manager, in this role you will assist the Premium Experience Sales team in the planning, delivery, and administration for AO25. You will:

  • Support the execution of product sales, ticketing, and the development of innovative concepts
  • Oversee the entire sales process, from receiving and confirming bookings to allocating payments for all hospitality packages within the ticketing system
  • Effectively manage inbound and outbound sales leads over the phone for the AO and United cup
  • Coordinate with internal and external stakeholders to organise and finalise event details
  • Provide exceptional client support during the two weeks of the tournament
  • Ensure all premium experience products and experiences are delivered to the highest quality standards through thorough preparation and support

About you

To be successful in this role you will have:

  • Demonstrated experience working within customer service or sales focused roles, ideally with phone experience, delivering high levels of customer service
  • Exposure or demonstrated experience in the delivery of major events is highly valued
  • Well established administration and organisation skills with strong attention to detail
  • Strong interpersonal and communication skills with the ability to maintain confidentiality and discretion amongst high profile customers
  • Hold (or be willing to obtain) a current Police Check and Working with Children Check
  • Preparedness to be flexible regarding working hours and arrangements relating to work associated with Tennis Australia

What’s to love?

  • Career development with a range of formal education and on the job training opportunities
  • Monthly health & wellbeing activities through our Thrive program
  • Flexible working practices & free car parking when onsite
  • Onsite gym & tennis facilities
  • Salary packaging
  • A range of discounts from our sponsorship partners
  • Salary packaging
  • A range of discounts from our sponsorship partners

To Apply

If you think you’re up to the challenge, we’d love to hear from you For more information and a copy of the position description, please click here. Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.

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