Account Executive

3 days ago

Adelaide, Australia Marsh Pty Ltd Full time

We are seeking a talented individual to join our Affinity practice team at Marsh. This role will be based in our Adelaide office. This is a hybrid role that has a requirement of working at least three days a week in the office.

As an Account Executive, you will implement Client First Principles across your portfolio of medium to large accounts, ensuring high-quality customer service and consistent attainment of revenue and expense budgets.

We will count on you to:

  • Consistently achieve agreed service standards.
  • Foster effective long-term relationships with key client decision makers and monitor changes to preserve these relationships.
  • Take a proactive approach to account management and service delivery, ensuring client needs are identified and met.
  • Utilise strong negotiation skills to provide favourable outcomes for clients and the organisation while maintaining relationships with insurer partners.
  • Implement successful account retention and defence strategies.
  • Assist claims colleagues in negotiating equitable claim settlements on behalf of clients.
  • Maintain a thorough understanding of major classes of General insurance and stay updated on new technical and product developments.
  • Keep abreast of relevant legislation, including the Insurance (Agents & Brokers) Act and Insurance Contracts Act.

What you need to have:

  • Tier 1 qualified.
  • Minimum 3-5 years’ experience in insurance broking or underwriting.
  • Experience managing a portfolio and looking after small to medium commercial accounts.
  • Proficient in placing and advising on a wide range of insurance classes, including Public Liability and Management Liability.
  • Strong commercial acumen.
  • Excellent delivery of technical, administrative, and consulting support to clients.

What makes you stand out:

  • A desire to further your career.
  • Ability to service clients in a professional and timely manner.
  • Creative problem-solving skills to offer solutions to client needs.
  • Ability to thrive in a fast-paced environment.
  • A degree in Insurance or a related field.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work, and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

About Marsh:

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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