Director MarTech Strategy

1 month ago

Sydney, Australia Capgemini Full time

Let's talk about the team:

Our Digital Experience Platform (DXP) team partner with businesses to help them adapt and respond effectively to the challenges of a constantly changing world, this is done by delivering digital and marketing transformation solutions that help our clients create personalised experiences for every single customer. From leveraging data for insights and audiences, to content management, and delivering those experiences across every touchpoint.

Within our DXP team we are continually driving customer value, by leveraging the power of the customer experience digital platforms such as Adobe Experience Cloud Platform and Optimizely Digital Experience Platform. Our focus areas are: Multi Cloud, Enterprise Integration and Deployment and Digital Agility.
Let’s talk about the role and responsibilities:

As a Director of the Adobe Practice and Digital MarTech Practice Lead, you will lead our talented NSW team and continued growth in the region from your Sydney base location.

  • Delivery of multiple life cycles of enterprise-level MarTech consulting (presales, discovery, implementation, client onboarding & training)
  • Overseeing multi-disciplinary teams and reviewing and QA their approach & work.
  • Designing solutions that can meet immediate needs, while building long-term strategic solutions
  • Agility to switch gears from summary view for leadership to hands-on day to day discussion with team members
  • Exceeding customer expectations through thought leadership, innovative strategic advice to realise optimal return on investment and ensuring consistent, timely and effective delivery outcomes
  • Collaborating and building relationships with a wide range of Adobe, internal Capgemini, and external stakeholders to grow our practice and enhance our services delivery reputation
  • Leading our practices’ strategic go-to-market offerings, strategic proposals, thought leadership and industry point-of-views
  • Driving presales material, activities, client meetings and proposal preparation
  • Participating in Resource Management and Recruiting functions to ensure that we have the right people at the right time to grow and meet customer demand
  • Monitoring the delivery of engagements within the region and participate in PMO and status reporting
  • Direct Line Management of all Consultants within your region: proactively managing, assisting, and mentoring consultants for their goals, objectives, performance, development, and other related needs
  • Strategic planning and leading collaborative working sessions with all stakeholders (for example, marketing, data, technology teams) which output market-ready roadmaps and see them through to delivery and performance
  • Applying a customer-centric, agile approach; analytical, data-driven, and highly technically savvy
  • Engendering a sense of fun, connection, and identity amongst the team, that will draw them together as a single, cohesive unit
  • Managing, creating, and maintaining the practice’s intellectual property, reference architecture, delivery accelerators and knowledge base whilst communicating, educating, and ensuring it’s adopted on customer engagements
  • Assisting with ideation, content creation and presentations for marketing campaigns and events
  • Participating in customer engagements in a strategy, architecture, or delivery management capacity

Let’s talk about your capability and experience:

  • 10+ years of marketing technology or digital CX experience including working for Consulting companies or Digital Agencies with relevant experience on Strategy, Digital Marketing, MarTech Transformations and Content Management
  • 3+ years of Line Management or People Management and administration experience
  • Demonstrable experience of being the Project Lead or Technical Delivery Manager across Digital Marketing or Content Management using Adobe Technology or similar
  • Experience with disciplines including Digital Marketing, Customer Data Platforms, Marketing Automation, Personalisation across omni channel, Web Tracking and Reporting, Segments Management, Cloud Computing, and DevOps
  • Ideally, knowledge of Marketing, Content, and extended domain topics – SEO, Branding, Experience, Digital Advertising, SEM, Content Strategy
  • Extensive pre-sales experience, excellent written and verbal communication & presentation skills
  • Expertise in quality control and assurance of IT implementation services
  • Ideally, Practice Management experience, including the creating of delivery methodologies, people management, practice strategy and administration experience
  • Strong organisational, multi-tasking, and time-management skills
  • High attention to detail
  • Great People Management
  • Excellent written and verbal communication skills as well as listening skills
  • Significant Consulting/client facing background
  • Outstanding teamwork and team lead skills
  • Experience managing offshore development resources
  • Ability to work well and communicate under pressure

About Capgemini:

At Capgemini, we are more than just a business, we are a diverse global collective of strategic and technological experts who are passionate about finding ways technology can help our clients, our people and our communities get the future they want.

Our people are the key to making this vision a reality, which is why we have been recognised by the Australian Workplace Equality Index as LGTBQ+ ‘Employer of the Year’ and ‘Inclusion of Trans and Gender Diverse Employees’ for the past two years. We believe in creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work, contributing to our inclusive culture and truly belong, and our staff-led community groups are a testament to this commitment. We are committed to being active allies for everyone.

We believe by combining the power of the latest technology with our human energy, we can drive sustainable thinking into our operations and the work we do with clients. Its why we are committing to being carbon neutral for our own operations no later than 2025 and across our supply chain by 2030 and committed to becoming a net zero business by 2040.

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