Quality Administrative Officer

1 week ago

Heidelberg, Australia Austin Health Full time

Are you a current Austin Health employee?  

If yes, please log in to the Austin Health careers website via ‘Employee Login’ using your network log in details to search, view and apply for all career opportunities available. 

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives 

About Austin Health Pathology  

  • Austin Health Pathology is a department of Austin Health and provides routine and complex diagnostic services to not only Austin Health and the co-located Mercy Hospital for Women, but also to numerous GPs and Specialists in the metropolitan and regional community.  

  • AHP currently comprises 5 laboratories; main laboratory is located at the Heidelberg campus and 4 regional laboratories at Echuca, Swan Hill, Mildura and Shepparton, multiple Point of Care sites and accredited collection centres across metropolitan and regional Victoria 

About the role 

  • The Quality Administrative Officer provides support and management for the on-going maintenance of the Pathology Quality Management System (QMS) database (Q-Pulse), associated quality equipment and training in these systems 

A regular day will see you: 

  • Manage requests from users in relation to the QMS 

  • Provide advice, training and troubleshooting on the QMS 

  • General management of the database, including managing documents, training and compiling KPI's / usage data 

  • Perform quality equipment checks and management across the network 

About you 

As the Quality Administrative Officer, you will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset. 

To be successful in this role, you'll bring with you: 

  • A commitment to Austin Health values; Our actions show we care; We bring our best; Together we achieve; and We shape the future.  

  • Demonstrated passion for quality, patient safety and risk management and an understanding of quality management systems in Pathology 

  • Ability to work independently with minimal supervision, and as part of a small dynamic team 

  • Bachelor of Laboratory Medicine degree, or alternative/equivalent science degree recognised by AIMS, AACB, AAM or ASC 

Our benefits  

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.  Our people also receive a variety of rewarding benefits, including:  

  • Greater take-home pay through generous salary packaging  

  • A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program  

  • Mentoring and career development opportunities  

  • Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists 

Work with us 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People.  We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process or have questions about this opportunity, you are welcome to reach out to the hiring manager:  

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date:  16 December 2024 

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