Application Analyst

2 months ago

Flinders Park, Australia BAE Systems Full time

Job description

Application Analyst

At BAE Systems Australia

  • Do interesting work that MATTERS
  • ENJOY what you do
  • GROW your career
  • Be YOU

We work in a thriving sector – one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world's most innovative and ground breaking technology. Individually we all contribute to our success. Collectively we make the impossible possible.

Recognised for delivering projects of global and national significance that help keep Australia safe, it is our shared passion that shapes our culture, and our people that make it a great place to work.

About the OPPORTUNITY

We have an exciting opportunity for an Application Analyst to join our Function based in Adelaide or anywhere in Australia, reporting to the Project and Risk Systems Manager.

We embrace flexible work arrangements at BAE Systems Australia, such as working a 9-day fortnight and hybrid working.

You will be responsible for both support and maintenance for a wide range of Project and Risk software including:

  • Client based systems from Deltek
  • Server based systems such as Primavera, Predict, ORACLE WebSphere, IIS/Web hosting and many more

You will be responsible for providing technical support to our internal customers via a service desk.

Working across all aspects of both support and project work for the team, this role will help you build your stakeholder management skills.

Key responsibilities include:

  • Support our Project customers in utilising our systems effectively by responding to and processing service requests in the service desk system
  • Respond to incidents and troubleshoot technical issues as they may arise
  • Work with the team to plan and execute major and minor system upgrades
  • Work with our vendors to get the most out of our systems
  • Develop and contribute to the definition of general specifications and support documentation.

About YOU

  • A passion for helping people
  • Strong research, analysis, and problem solving skills
  • Strong time management skills with the ability to work towards tight deadlines
  • Ability to prioritise tasks and work collaboratively within a team to ensure SLA's are met and a high level of customer satisfaction is maintained. 
  • Experience working on a service desk in a customer facing role.
  • Some knowledge of databases and database query concepts
  • Some experience with Windows and/or Unix Operating systems
  • Defence security clearance or eligibility to obtain
  • Eligibility to be cleared for International Traffic In Arms (ITAR) regulations

We believe in hiring for potential, we know that some candidates hesitate if they don't tick all the boxes.  If this role interests you, but you don't meet all the criteria, we still encourage you to apply.

About US

You will be joining a workplace that truly cares about your wellbeing.

Our people are diverse and we value the variety of perspectives this brings, we know that a culture that is inclusive and fosters a sense of belonging is a place we can all make the most of our unique talents and be our best.

As Australia's largest defence company in a rapidly growing sector, you will be connected into a global team and encouraged to explore where your career might take you whether that is a traditional career path or squiggly one, there are infinite possibilities for you at BAE Systems Australia.

We welcome applicants from all people regardless of sex, gender identity, race, ethnicity, disability, pregnancy, age, or other lived experience; and strongly encourage applications from Aboriginal and Torres Strait Islander people for all positions.

We are proud to be recognised as an employer of choice for women by WORK180.

Awarded the 2024 Quarter 1 Benchmarcx Triple R- Excellence In Candidate Experience Certification. As a member of the Circle Back Initiative we commit to respond to every applicant.

To learn more about our competitive employee benefits, flexibility, other employment opportunities and what to expect from our recruitment process please visit: www.baesystemscareers.com.au

Clearances

As a Defence security clearance is required for this role, applicants must be Australian citizens and either possess or be eligible to obtain and maintain appropriate clearances.

Further information regarding security clearances.

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