ICT Business Systems Analyst

4 days ago

Regents Park, Queensland, Australia Health Spring Australia Full time

About Health Spring Australia

Health Spring Australia is a leading health and nutrition brand in Australia, specializing in complementary medicines, health foods, milk powder products, and cosmetics. We provide high-quality personalized nutritional care tailored to the needs of different customer groups.

Role Overview

We are seeking an experienced ICT Business Analyst to join our dynamic team. As an ICT Business Analyst, you will work closely with stakeholders to analyze business processes and implement effective technological solutions. You will play a key role in ensuring that Health Spring's ICT systems are optimized to meet the evolving needs of the industry.

Key Responsibilities

  • Collaborate with business stakeholders to identify and document ICT-related business needs and objectives.
  • Analyze and map existing business processes and recommend improvements.
  • Work with end-users to understand business requirements for ERP systems.
  • Conduct gap analysis to identify issues in current ICT systems and propose solutions.
  • Develop and document technical and functional specifications for new systems or system enhancements.
  • Analyze data and communicate results with stakeholders.
  • Use project management techniques and tools to develop project plans and manage cost, time, and resources effectively.
  • Liaise between technical teams and business units to ensure seamless integration of ICT systems.
  • Provide user support and training on newly implemented systems.
  • Assist in the development of reports, data analysis, and dashboard creation to support decision-making.

Requirements

  • Bachelor degree or higher in information technology or a highly related field.
  • 5+ years of experience in ICT Business Analyst.
  • Strong analytical and problem-solving skills.
  • Demonstrated significant experience in providing guidance and advice as an ICT business analyst.
  • Proficiency in business process modeling, use case development, and requirements gathering.
  • Experience with system integration projects and data migration.
  • Excellent communication and stakeholder management skills.
  • Ability to work independently and as part of a cross-functional team.

Remuneration Package

A remuneration package including base salary and superannuation is available. Please submit your application in writing, specifying your residential address and whether you have work rights in Australia. Applications will be treated in confidence.

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