Payroll Systems Support Officer

2 months ago

St Leonards, Australia Hammond Care Full time

About us  

HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive aging and older persons’ mental health.  

About the role  

In this role you will be responsible for supporting HammondCare’s Payroll, Rostering and Time & Attendance systems. With a strong focus on user support and system maintenance, you will be the go-to person for Business As Usual Payroll System questions and activities during a period of broader technology transformation.

Mentored by the Payroll Systems Manager across all aspects of Payroll Systems Support, you will also be part of a large supportive Payroll Team with a great work culture engaged in positive transformation.

This role is based on at St Leonards with hybrid opportunities available.

What we can offer you

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including: 

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
  • Additional leave purchase options and 14 weeks paid parental leave
  • Flexible working options, including hybrid arrangements
  • Discounts on everyday products and services
  • Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
  • Free access to independent counselling support for employees and families
  • Health & Wellbeing programmes
  • Reward & Recognition programmes
  • Referral bonuses
  • Career and professional development opportunities

Key Responsibilities include

  • Reviewing, actioning and allocating payroll system queries and requests
  • Providing training and support for UKG Pro, ichris and HR21 users as required
  • Generating reports to respond to business requests
  • Generating and maintaining systems related documentation including training documentation
  • Supporting system maintenance, configuration, upgrades and projects
  • Monitoring system integration processes
  • Assisting in process improvement
  • Developing effective relationships with internal and external stakeholders

About You  

  • Commitment to engage and align with HammondCare’s Mission, Motivation and Mission in Action
  • 3+ years’ experience in UKG Pro or other UKG(Kronos) products in a system support capacity
  • 5+ years’ experience in payroll services and systems
  • Understanding of Modern Awards and Enterprise Agreements
  • Strong Analytical skills and attention to detail
  • Strong and effective communicator, with proven ability to provide training and support using various delivery mediums
  • Proficient in MS Excel
  • Ability to work independently and as part of a team that supports end users that work in health and aged care services
  • Prior knowledge and experience of working with aged care/healthcare is highly advantageous
  • Experience working with iChris and HR21desirable
  • Experience working with Workday HCM desirable

To Apply 

If you are ready to make a difference with HammondCare, Apply Now 

Pre- Employment Checks  

All short-listed applicants will be asked to consent to a criminal record check and references. 

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.

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