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Senior Case Manager

2 months ago

Blackburn, Australia The Salvation Army Full time
ABOUT THE ROLE

The Centre for Restoration exists to support people (survivors) who have suffered historic child abuse within The Salvation Army (TSA) in Australia, through the redress process. It is our aim to help survivors of abuse move forward in their journey of healing and restoration.

We are seeking a Senior Case Manager to join our close-knit team in Blackburn. The opportunity is on a permanent, full-time basis. Your role is pivotal in providing holistic case management support for individual survivors.

Key responsibilities:

  • Provide support for each redress applicant throughout TSA redress process and post-redress, in a trauma-informed, caring, professional and timely manner.
  • Prepare detailed case reports for consideration by TSA internal redress Committee.
  • Respond to all Requests for Information from the Commonwealth Government National Redress Scheme.
  • Complete Police reports for identified Persons of Interest in line with TSA mandatory reporting obligations.
  • Review general counselling reports provided by external treatment providers.

ABOUT YOU

The ideal candidate will have strong interpersonal skills. You will also have demonstrated ability to deal with sensitive, confidential and traumatic content of documents relating to clients.

Key capabilities:

  • Tertiary degree in Social Work or Psychology or related field.
  • Demonstrated experience in managing competing priorities and stressful situations, monitoring own stress levels and practicing self-care strategies.
  • High attention to detail and sound time management skills.
  • Experience in case management of survivors (of historic child abuse) is an advantage.
  • Solid level of computer literacy particularly with Microsoft Office Suite.

WHY WORK FOR US

TSA offers an inclusive work culture and strong opportunities for career development. In return we also offer benefits such as:

  • Hybrid working environment, office based in Blackburn
  • An attractive salary including NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits ($2650)
  • Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits
  • Novated car leasing, discounts on car hire and purchase
  • Salvos Wellness app and program, including access to Fitness Passport 
  • Employee Assistance Program - Independent confidential counselling service

HOW TO APPLY

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak with you. We are looking for compassionate people who share our mission and values.  If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured.

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