Client Contact Centre Operator

3 months ago


Osborne Park, Australia VetPartners Full time

Description

Position at Vetwest

Based in Osborne Park, we are an iconic brand in Australia and New Zealand for Pet Health and Wellness.  We are seeking candidates to assist the current team in a growth phase for an initial period of 3 months.
 
What’s on offer:

  • Initial paid period of training – and ongoing training and development
  • Osborne Park location
  • Free on-site parking
  • Relaxed and friendly atmosphere

Duties Include:

  • Undertake the timely processing of customer enquiries
  • Excellent communication skills (both verbal and written)
  • Work as part of a team to deliver solutions to customers 
  • Accurately complete all records associated with daily tasks

Key Performance Areas:

  • Achievement of high service delivery to customers

Skills Required: 

  • Excellent communication skills
  • Strong customer service abilities 
  • Outstanding organisation and problem-solving abilities
  • Computer literate with skills in word, excel, outlook and Salesforce (desired, not essential)
  • Previous successful experience in a similar customer service role

Only candidates with permanent Australian working rights will be considered for this role. Please note only successful candidates will be contacted.
Initial contract for 3 months, with the possibility of permanency thereafter.
 
VetPartners is an equal opportunity employer and recognises that diversity is crucial to our success. Whatever your identity and background, if this role sounds like you, then please 'Apply Now' 



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